No hot water, windows had no security and phone was not working plus a light switch was non functioning
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酒店回复: We are sorry that we had mechanical failures during your stay. Our large water heater has decided to breakdown. And though it doesn't excuse the negative parts of your stay, I am convinced that we did everything we could during. Side note, the light switch does work, it controls the tv wall lights and such. We appreciate you taking the time to fill out the survey and leaving your honest opinion about our property and we are taking the steps to rectify the heater issue so it doesn't repeat and cause another guest to have the same experience.
2.0分
其他
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* 11/8
* Room 230: no remote; no working phone to call front desk
* Go to front desk. Assigned new room.
* Room 222: Noisy with traffic , cold 63 degrees and cannot adjust temp. Call front desk. No response; answering machine. Left message. No response.
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酒店回复: I apologize for the inconvenience of your stay. I see from your picture that you didn't turn the heat on and that may be one issue, but the staff should have helped out and at least answered the phone. When we don't answer, that usually means we are being pulled away to assist another guest or an issue away from the front desk and we appreciate your patience in realizing there's only 1 person covering a shift.
1.0分
其他
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Meth is bad
I arrived in Bemidji an hour before check in time. I stopped at the hotel to alert them I was in town and that I'd be checking in after eating at a nearby establishment. After going to a local restaurant for over an hour, I returned to the hotel for check in.
Upon walking into the hotel lobby, I noticed another couple standing at the front desk talking to the staff. When the other couple further into the lobby area, I approached the front desk.
I said "I'm hoping to check in". to which the desk agent screamed at me and exited into a nearby office when he slammed the door.
2.0分
其他
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Common areas and hallways were outdated. Mold in shower. Hot tub was not working. We arrived over an hour after checkin time and still had to wait another hour for our room to be cleaned.
5.0分
商务出差
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This property was very close to where my appointment was, it made it so convenient for us.
The air conditioner didn’t work very well and was terribly loud for sleeping.
3.0分
其他
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The state was really nice, but ******* robbed me. They charged me $100 more than the actual say and then told me they got me the best possible price I received the receipt from the hotel which was $100 cheaper than what ******* charged me and then ******* refused to provide a refund.
4.0分
其他
Our stay at the Best Western in Bemidji, MN was just great! Stephanie was wonderful and the room was perfect.
3.0分
情侣出游
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The only positive thing I can say is that when we checked in the only room on the ground floor they had left was a room that pets had stayed and the front desk lady let us see it first. We did find 2 spiders in the bathroom and the air conditioner was very loud. Breakfast is all carbs. But if you just need a bed for sleeping it works.
房间如图很漂亮，旁边就有加油站，中餐馆，对面有Walmart，很方便，早餐一般，面对马路有点噪音，但总体舒适度不错
早餐非常简单，WiFi有点慢。
No hot water, windows had no security and phone was not working plus a light switch was non functioning
* 11/8
* Room 230: no remote; no working phone to call front desk
* Go to front desk. Assigned new room.
* Room 222: Noisy with traffic , cold 63 degrees and cannot adjust temp. Call front desk. No response; answering machine. Left message. No response.
Meth is bad
I arrived in Bemidji an hour before check in time. I stopped at the hotel to alert them I was in town and that I'd be checking in after eating at a nearby establishment. After going to a local restaurant for over an hour, I returned to the hotel for check in.
Upon walking into the hotel lobby, I noticed another couple standing at the front desk talking to the staff. When the other couple further into the lobby area, I approached the front desk.
I said "I'm hoping to check in". to which the desk agent screamed at me and exited into a nearby office when he slammed the door.
Common areas and hallways were outdated. Mold in shower. Hot tub was not working. We arrived over an hour after checkin time and still had to wait another hour for our room to be cleaned.
This property was very close to where my appointment was, it made it so convenient for us.
The air conditioner didn’t work very well and was terribly loud for sleeping.
The state was really nice, but ******* robbed me. They charged me $100 more than the actual say and then told me they got me the best possible price I received the receipt from the hotel which was $100 cheaper than what ******* charged me and then ******* refused to provide a refund.
Our stay at the Best Western in Bemidji, MN was just great! Stephanie was wonderful and the room was perfect.
The only positive thing I can say is that when we checked in the only room on the ground floor they had left was a room that pets had stayed and the front desk lady let us see it first. We did find 2 spiders in the bathroom and the air conditioner was very loud. Breakfast is all carbs. But if you just need a bed for sleeping it works.