酒店回复: Hello Martha, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments and take them seriously as they help us to improve our services. We apologize for the inconveniences you experienced, including the cleanliness issues and facilities not meeting expectations. Your experience is important to us, and we will ensure your feedback is communicated to the appropriate team for consideration. We hope you find accommodations that better meet your needs in the future.
1.0分
商务出差
原文
翻译提供方：Google
酒店应该提前通知，大楼旁边正在进行道路施工，机器不断撞击和摇晃地面，让人无法入睡。
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酒店回复: Hello Scott,Thank you for sharing your experience with us. We understand that external factors like road construction can impact your stay, and we appreciate your feedback. While we strive to maintain a pleasant environment for our guests, sometimes circumstances are beyond our control. Your comments will be shared with the management team for consideration regarding future guest notifications. We hope you’ll consider staying with us again.
2.0分
其他
For the cost, the room was not that clean, the furniture was outdated and not comfortable especially the bed. The amenities were lacking.
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酒店回复: Hello Tom,Thank you for sharing your thoughts on your recent stay. We appreciate your feedback regarding the cleanliness, comfort of the furniture, and amenities. Your comments are valuable as they provide insights for our management team to consider for future enhancements. We hope you can find time to visit again and experience the improvements we strive to implement continuously.
2.0分
家庭亲子
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They could t make us a room key when we checked in due to someone having the key to the key maker. Room was sour smelling. Bathroom was just generally gross with little black curly hair on doorframe
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酒店回复: Hello Charissa,Thank you for sharing your feedback. We regret any inconvenience you experienced during your check-in and regarding the cleanliness of your room. Your observations will be shared with our team to ensure necessary improvements are made. We appreciate your comments as they help us to enhance the experience for our future guests.
3.0分
家庭亲子
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Kind of sketchy looking. Inside and out. The front desk employee didn’t even ask for identification when we checked in (we prepaid online). I’ve never had that happen before!
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酒店回复: Hello Laurie,Thank you for your feedback. We appreciate you sharing your experience regarding the check-in process. Our team strives to maintain a consistent standard, and we will ensure that your comments are noted for future improvement. We hope you were able to enjoy other aspects of your stay, and we appreciate your input as it helps us enhance our service.
挺好的挺好的
我们入住时分配到的房间无法住人，因为里面到处都是霉菌。
离佐治亚大学很近，很方便
洗衣机坏了，洗衣房里有蟑螂，洗衣房也很脏，甚至都没洗我的衣服🤔我们已经要求前台派人来打扫房间了，但他们根本没派人来打扫？我的意思是，服务有那么差吗？早餐也太难吃了，我的意思是，你们的早餐怎么能这么难吃。怎么只有华夫饼好吃？说实话，为什么要花那么多钱买这么差的服务！？？？去
这是一家汽车旅馆。
我把车停在酒店门口，却没意识到这其实是一家汽车旅馆。如果不是我一个人旅行，这应该还好。我的房间其实在酒店区域内，所以我倒没太担心。但我那层楼的制冰机就在我房间门外。声音很大，很烦人。走进房间，虽然很干净，但又旧又脏。淋浴间里有污渍，枕头很廉价。最后我离开了，甚至都没打开行李。
不喜欢——房间入口处很脏——房间的第一印象。没有游泳池，尽管广告上说有游泳池——游泳池附近的架子上放着毛巾，尽管我们被告知游泳池自疫情爆发以来就没有开放过。房间里没有杯子和椅子。不得不拉出床头柜才能插上手机，而且床头柜下面很脏。淋浴间的设计是水流到更衣区，我们不得不用毛巾擦干水，结果毛巾不够用了。我永远不会推荐佐治亚州雅典的贝斯特韦斯特酒店。
酒店应该提前通知，大楼旁边正在进行道路施工，机器不断撞击和摇晃地面，让人无法入睡。
For the cost, the room was not that clean, the furniture was outdated and not comfortable especially the bed. The amenities were lacking.
They could t make us a room key when we checked in due to someone having the key to the key maker. Room was sour smelling. Bathroom was just generally gross with little black curly hair on doorframe
Kind of sketchy looking. Inside and out. The front desk employee didn’t even ask for identification when we checked in (we prepaid online). I’ve never had that happen before!