酒店回复: Hello Yamil, Agradecemos que compartas tu experiencia sobre la barra en el lobby. Nos complace saber que los huéspedes pueden disfrutar de una variedad de bebidas sin costo adicional. Tu comentario es valioso para nosotros y ayuda a resaltar las comodidades que ofrecemos. Si tienes más observaciones o sugerencias sobre tu estadía, no dudes en compartirlas con nosotros.
3.0分
其他
原文
翻译提供方：Google
好服务
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酒店回复: Hello Gonzalo,Agradecemos su comentario positivo sobre el servicio. Es nuestro objetivo proporcionar una experiencia agradable a todos nuestros huéspedes. Nos alegra saber que disfrutó su estancia. Esperamos que considere volver a hospedarse con nosotros en el futuro para seguir ofreciéndole un buen servicio.
3.0分
情侣出游
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The young man that checked us in was pleasant. The lobby was cold so he was bundled up.
The room had a mild odor when we first walked into it. The bed was comfortable. The tile floor was dirty as were the hallways.
Maintenance had been completed on the cheap.
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酒店回复: Hello Jackson,Thank you for sharing your feedback about your recent stay. It's great to hear that you found the check-in experience pleasant and the bed comfortable. We appreciate your comments regarding the room odor and cleanliness, as well as the maintenance details. Your input is valuable as we continually strive to enhance the guest experience. We hope to welcome you back in the future to better meet your expectations.
3.0分
其他
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Check in was fine and host was pleasant but I called the hotel directly before check in and the same room was $20 cheaper than booking thru your site. Will not use your site again as false advertising.
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酒店回复: Hello Kirby,Thank you for sharing your experience. We appreciate your feedback regarding the pricing information. Our goal is to provide a seamless booking experience, and we understand your concerns. Please know that room rates can vary based on availability and booking channels. We encourage guests to explore all options to find the best rates for their stay.
1.0分
其他
Room was old and out dated. There was a homeless guy sleeping in the stairwell. I was charged double for my pet. I would never stay here again.
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酒店回复: Hello Fred,Thank you for your feedback. We appreciate your comments about the room condition, as we continuously strive to enhance our accommodations. Regarding the situation with the stairwell, our security team is informed to maintain a safe environment for all guests. We also take all billing inquiries seriously, and I recommend you discuss the charge directly with management for clarification. Your insights are valuable to us as we work towards improving the guest experience.
2.0分
其他
Room was clean. Mattresses were pretty rough. Curtain was a bit deformed so wouldn't close completely.
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酒店回复: Hello Todd,Thank you for your feedback regarding your recent stay. We're glad to hear that you found your room clean. We appreciate your comments about the mattress and curtain, and your observations will be shared with our management team for further evaluation. We strive to enhance our guests' experience and your insights are valuable in helping us achieve that. We hope to welcome you back in the future for an improved stay.
1.0分
情侣出游
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Room had a moldy shower curtain and moldy picture hanging on the wall. Towels in room had stains or discoloration. At breakfast hardly any thing left at 8:30 Am we went back an hour later and still nothing replenished. Only some eggs and two pieces of bread. Beds are hard as a rock. The room had a pet smell since they do allow dogs.
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酒店回复: Hello Tiffney,Thank you for sharing your feedback. We appreciate your observations regarding the cleanliness and breakfast service, as well as the room conditions. Your comments are valuable and will be passed along to the appropriate departments to enhance our guest experience. We are constantly working to improve and ensure that everyone enjoys their stay. Thank you for providing us with your insights, as they help us to better serve our future guests.
不值得
早餐选择少得可怜，只有香蕉和两种谷物可供选择，没有酸奶，橙汁是我喝过最难喝的。我从来没有在早餐吧台上看到过燕麦派，我猜那应该是早餐甜点吧。
我们被安排在了汽车旅馆区，而不是酒店。房间外到处都是垃圾。房间里有霉味。淋浴间堵塞。欧陆式早餐简陋。下次会另寻住处。
欧陆式早餐糟糕透了。到处漏水。需要工作人员的时候，却始终无人值守。房间需要彻底翻新。
大堂酒吧对客人完全免费。啤酒、饮料、水和软饮料均免费。
好服务
The young man that checked us in was pleasant. The lobby was cold so he was bundled up.
The room had a mild odor when we first walked into it. The bed was comfortable. The tile floor was dirty as were the hallways.
Maintenance had been completed on the cheap.
Check in was fine and host was pleasant but I called the hotel directly before check in and the same room was $20 cheaper than booking thru your site. Will not use your site again as false advertising.
Room was old and out dated. There was a homeless guy sleeping in the stairwell. I was charged double for my pet. I would never stay here again.
Room was clean. Mattresses were pretty rough. Curtain was a bit deformed so wouldn't close completely.
Room had a moldy shower curtain and moldy picture hanging on the wall. Towels in room had stains or discoloration. At breakfast hardly any thing left at 8:30 Am we went back an hour later and still nothing replenished. Only some eggs and two pieces of bread. Beds are hard as a rock. The room had a pet smell since they do allow dogs.