酒店回复: Thank you so much for your 10/10 rating! We're thrilled you had a great stay and really appreciate your kind words about our staff. Hope to welcome you back soon!
5.0分
朋友出游
原文
翻译提供方：Google
位置很好，离一切都很近
3.0分
商务出差
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The staff were very friendly and helpful! Unfortunately I found a large leggy bug in my room along with some dead ones and a few flies. The bed was semi-comfortable and the walls are thin. Ive stayed in better for cheaper. I wish I could say I will stay again, but I most likely won’t. But again, the staff was great!
1.0分
家庭亲子
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The room was filthy. All of the linen did not appear to be cleaned from previous stays. They were stained and dingy. The refrigerator, soap dispenser and the floor were all filthy. There was a fly swatter in the room and dead bugs. There was water damage on the walls and ceiling causing cracks and holes in the plaster. There was a wire sticking out of the wall. The key card had to be reprogrammed 3 times to work properly. The pool was closed, which could have been told during the reservation, it had a small amount of water in it that was green and the area was being used as storage. There were dead bugs in the pool room windows and looked filthy. The area was sketchy as well.
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酒店回复: I'm Very sorry to hear about your experience this is not the standard we strive for and your comments have been shared with out team for immediate correction. Thank you
4.0分
家庭亲子
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Staff was very friendly and helpful at check in. She had to move us because the first room smelled strongly of smoke.
Breakfast was limited.
It is very convenient to the freeway and fast food restaurants.
3.0分
其他
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Came in the facility and was greeted nicely. Must of had a trainee taking my information. It was very slow and hard to understand the person in charge. Went to our room and couldn’t get in so the office person came and helped. Directions were that the light would turn green after reading the chip on the card but always stayed red.
2.0分
家庭亲子
Nice area. Tub was filthy and sink area was also . Didn't use shower just slept and left.
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酒店回复: Dear GregI'm very Sorry to hear about the cleanliness issues you experienced. This is not the standard we aim to provide, and I've shared your feedback with our housekeeping team to address immediately. we appreciate you bringing this our attention and hop to have the chance to provide you with a much better stay in the future. Sincerely,GMSURESTAY by Best Western
4.0分
商务出差
I like that it was close to the University. Walmart is Next door, and Restaurants are very close by. It was a very convenient Stay.
1.0分
其他
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I felt unsafe in the area. The room had a terrible odor, the 1st floor window was broken and the cloth curtain didn't cover the wundow.. There was a box filled with empty beer cans outside of one of the outside doors.
I cancelled my reservation once I looked at the room.
一家非常基础的酒店，没什么特别值得一提的。不过，我们的房间非常大，而且前台的那位女士非常乐于助人。
非常好
位置很好，离一切都很近
The staff were very friendly and helpful! Unfortunately I found a large leggy bug in my room along with some dead ones and a few flies. The bed was semi-comfortable and the walls are thin. Ive stayed in better for cheaper. I wish I could say I will stay again, but I most likely won’t. But again, the staff was great!
The room was filthy. All of the linen did not appear to be cleaned from previous stays. They were stained and dingy. The refrigerator, soap dispenser and the floor were all filthy. There was a fly swatter in the room and dead bugs. There was water damage on the walls and ceiling causing cracks and holes in the plaster. There was a wire sticking out of the wall. The key card had to be reprogrammed 3 times to work properly. The pool was closed, which could have been told during the reservation, it had a small amount of water in it that was green and the area was being used as storage. There were dead bugs in the pool room windows and looked filthy. The area was sketchy as well.
Staff was very friendly and helpful at check in. She had to move us because the first room smelled strongly of smoke.
Breakfast was limited.
It is very convenient to the freeway and fast food restaurants.
Came in the facility and was greeted nicely. Must of had a trainee taking my information. It was very slow and hard to understand the person in charge. Went to our room and couldn’t get in so the office person came and helped. Directions were that the light would turn green after reading the chip on the card but always stayed red.
Nice area. Tub was filthy and sink area was also . Didn't use shower just slept and left.
I like that it was close to the University. Walmart is Next door, and Restaurants are very close by. It was a very convenient Stay.
I felt unsafe in the area. The room had a terrible odor, the 1st floor window was broken and the cloth curtain didn't cover the wundow.. There was a box filled with empty beer cans outside of one of the outside doors.
I cancelled my reservation once I looked at the room.