酒店回复: Thank you for your online review we truly appreciate it. We look forward to seeing you again in the near future and hope you have a wonderful rest of the week.
5.0分
家庭亲子
原文
翻译提供方：Google
清洁、宁静
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酒店回复: Thank you so much for the perfect 10/10 rating! We’re thrilled to know you had a great experience with us. It means a lot to our team, and we hope to welcome you back again soon.
5.0分
家庭亲子
All staff were so nice and helpful! The ladies at breakfast were especially pleasant-even when close to the time for breakfast was ending! 10/10!!!
2.0分
家庭亲子
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Bed we had was very uncomfortable-luckily it was just a stopover for our trip. We avoided this place on the way back. Breakfast these days seem to be all microwaved-ate a bagel
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酒店回复: Thank you for taking the time to share your feedback. I’m sorry to hear that your experience with us fell short of expectations, especially regarding the bed comfort and breakfast offerings. We always strive to provide a restful and pleasant stay, even for quick stopovers, and I regret that we missed the mark during your visit.Your comments about the bed and breakfast are noted — we’re actively reviewing guest feedback as we explore ways to improve both sleep quality and our morning options. While some items are pre-prepared for convenience, we’re looking at options to offer more variety and freshness moving forward.I completely understand your decision to stay elsewhere on your return trip, but I do hope you might give us another chance in the future to show the improvements we're making.Wishing you safe and comfortable travels ahead!
5.0分
其他
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Perfect Hotel!!!
This is a great hotel. The room was amazing and had great amenities. The lobby is gorgeous and breakfast was great. Staff was amazing too. Will be returning for sure.
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酒店回复: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and that everything—from the room and amenities to our breakfast and staff—made a great impression.Your kind words truly mean a lot to our team. We work hard to create a welcoming and comfortable experience for every guest, and it's always rewarding to know we succeeded.We can’t wait to welcome you back on your next visit. Please don’t hesitate to reach out if there's anything we can do to make your next stay even better!
5.0分
其他
The only thing I did not like was dealing with the dehumidifier. It was not emptied on a daily basis. I ended up doing it my self.
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酒店回复: Thank you for sharing your experience with us. We’re so glad to hear you enjoyed your stay overall and appreciate your kind words about our hotel.We do, however, sincerely apologize for the inconvenience caused by the dehumidifier not being emptied regularly. That’s certainly not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We’ve shared your comments with our housekeeping team to ensure this is addressed moving forward.We hope to have the opportunity to welcome you back for an even more seamless stay next time. Please don’t hesitate to reach out if there’s anything we can do to make your next visit more comfortable.
5.0分
其他
Would recommend
Room was smaller than we usually would have, but the customer service was excellent! So 9/10
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酒店回复: Thank you for your thoughtful review! While we're sorry to hear the room was a bit smaller than expected, all of our rooms have a small kitchenette area and living area. We're so glad our team was able to make your stay a great one with excellent customer service. A 9/10 means a lot to us, and we truly appreciate you taking the time to share your experience. We’d love to welcome you back again soon—perhaps in one of our Executives, which is our larger room option!
5.0分
情侣出游
There were some people that took over the pool and common area thought they owned the place.
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酒店回复: Thank you so much for your 10 out of 10 rating—we’re truly grateful for your positive feedback and glad to hear you enjoyed your stay overall!We do apologize for the experience you had with other guests in the pool and common areas. While we strive to provide a comfortable and welcoming environment for all, we understand how this could have impacted your time with us. We sincerely appreciate you choosing to stay with us, and we hope to welcome you back again soon for an even better visit.
房间很大，有2个大床，还有沙发，小冰箱，咖啡机，微波炉都有，小住很方便。西式早餐干净，种类还可以，很喜欢。
酒店非常好！房间设施舒适很大
很好，这里的早餐很棒，房间清洁舒适，很好的体验
清洁、宁静
All staff were so nice and helpful! The ladies at breakfast were especially pleasant-even when close to the time for breakfast was ending! 10/10!!!
Bed we had was very uncomfortable-luckily it was just a stopover for our trip. We avoided this place on the way back. Breakfast these days seem to be all microwaved-ate a bagel
Perfect Hotel!!!
This is a great hotel. The room was amazing and had great amenities. The lobby is gorgeous and breakfast was great. Staff was amazing too. Will be returning for sure.
The only thing I did not like was dealing with the dehumidifier. It was not emptied on a daily basis. I ended up doing it my self.
Would recommend
Room was smaller than we usually would have, but the customer service was excellent! So 9/10
There were some people that took over the pool and common area thought they owned the place.