酒店回复: Lieber Marcel,Vielen Dank für Ihre freundlichen Worte. Es ist schön zu wissen, dass die Sauberkeit des Hotels und die angenehme Atmosphäre Ihren Aufenthalt so positiv geprägt haben. Wir legen stets Wert auf eine einladende Atmosphäre, in der sich unsere Gäste wirklich entspannen können, und freuen uns, dass Ihnen diese Erfahrung gefallen hat. Bleiben Sie gesund und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenBest Western Plus Burley Inn
4.0分
其他
Room was average and met expectations EXCEPT THE REFRIGERATOR, which FROZE everything in it, bursting cans, and ruining food.
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酒店回复: Thank you for your feedback. We're glad the room met your expectations overall, but we're truly sorry to hear about the issue with the refrigerator. Your input is important to us, and we'll make sure to alert our maintenance team to investigate. We appreciate you bringing it to our attention and hope to have the chance to welcome you back for a more seamless stay in the future.Sincerely,Best Western Plus Burley Inn
3.0分
其他
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Was a decent hotel on a trip from SLC to Twin Falls, but not a lot to choose from. We had room upstairs at lobby area and no elevator in lobby area so went to far end of hotel to catch elevator only to find area at balcony was taped off as handrails had been taken down for maintenance I’m assuming but wasn’t told of it before went all the way to. We shouldn’t have but did go under the tape because I wasn’t going all the way back as my knees were in bad shape trying to pull by bags up the stairs. Could hear the music coming from the bar area up in our room at night. The restaurant that was connected to hotel was pretty convenient and good for breakfast. We decided on it instead of the complimentary breakfast.
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酒店回复: Thank you for sharing your feedback with us. At the same time, we understand the frustration you experienced with elevator access and the temporarily taped-off balcony area. We sincerely apologize that this created such an inconvenience, especially with your knees already giving you difficulty. Your comments are important, and we will reinforce communication at check-in so guests are informed of any temporary maintenance areas before navigating the property. We also regret that noise from the bar carried into your room. We want every stay to feel peaceful, cozy, and restful, and we will review your note with our team. We are glad you found the adjoining restaurant convenient, and for a future visit, we would love for you to experience our newly remodeled complimentary breakfast area as well. Thank you again for your feedback. We hope to welcome you back so you can enjoy a smoother and more comfortable stay at our full-service property.Sincerely, Best Western Plus Burley Inn
4.0分
情侣出游
Room was clean. But construction was making a lot of noise.
Smelt like exhust fumes when running AC.
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酒店回复: Thank you for staying with us. We're pleased you found the room clean; however, we regret that freeway road construction impacted your visit. We want all of our guests to relax, and we apologize for the noise and odor concerns. Sincerely, Best Western Plus Burley Inn
3.0分
情侣出游
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TRUTH IN ADVERTISING!! I’m not sure how I assumed this was a hotel, because it’s a motel.
Very Disappointed!
If I had wanted a motel experience, I would have paid half and reserved a room at Motel 6.
This facility is old and out-dated but clean and comfortable, BOTTOM LINE…I paid way too much for what was offered. I would not choose to stay here again.
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酒店回复: While we thank you for sharing your feedback, we’re sorry to hear that your stay did not match your expectations. Our property is indeed designed as an inn-style accommodation, and our official site and photos are intended to accurately reflect that layout and atmosphere. While we are happy to know the room was clean and comfortable, we understand how important it is for guests to feel the value of their stay, and we regret that this was not your impression. Your comments regarding the condition and pricing have been noted and will be shared with our team as we continue to evaluate updates and enhancements. We appreciate you giving us the opportunity to host you, and we wish you the best in your future travels.Sincerely, Best Western Plus Burley Inn
5.0分
情侣出游
Thank you ~ everything was great for what we needed!
We left early so didn't get to enjoy the breakfast!
We will be staying again very soon!
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酒店回复: Thank you for sharing such a kind review. It's wonderful to hear everything was just right for your stay, even if you had to leave before breakfast. Your plans to return mean a great deal, and we look forward to welcoming you back very soon for another enjoyable visit featuring all that we have to offer!Sincerely,Best Western Plus Burley Inn
5.0分
家庭亲子
Great rooms. Spacious. Lots of amenities. Pool, hot tub, sand volley ball courts, shuffle board and onsite restaurant and pub.
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酒店回复: Thank you for choosing to stay with us at Best Western Plus Burley Inn. We are so happy to hear that you enjoyed all of our amenities, especially our year-round outdoor hot tub! It is wonderful to know that you had a great experience, and it would be our pleasure to welcome you back again soon. Sincerely,Best Western Plus Burley Inn
3.0分
情侣出游
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Nice shower. Quite room. Clean although the room had an odor probably due to harsh cleaning supplies. No coffee maker in the room although hotel description indicated that it did. Room was dark and poorly lite. Not great value for the money. Would not stay again.
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酒店回复: Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our peaceful, clean accommodations, we are sorry other aspects of your stay didn't meet your expectations. We are continually working to improve and hope you'll reconsider and give us another opportunity to welcome you back soon and impress you further.Sincerely, Best Western Plus Burley Inn
酒店干净卫生，早餐稍差点
一切都很干净，每个人都非常友好！我们住得很愉快，很快会再来。
设施干净整洁。在这里你会感觉非常舒适。
Room was average and met expectations EXCEPT THE REFRIGERATOR, which FROZE everything in it, bursting cans, and ruining food.
Was a decent hotel on a trip from SLC to Twin Falls, but not a lot to choose from. We had room upstairs at lobby area and no elevator in lobby area so went to far end of hotel to catch elevator only to find area at balcony was taped off as handrails had been taken down for maintenance I’m assuming but wasn’t told of it before went all the way to. We shouldn’t have but did go under the tape because I wasn’t going all the way back as my knees were in bad shape trying to pull by bags up the stairs. Could hear the music coming from the bar area up in our room at night. The restaurant that was connected to hotel was pretty convenient and good for breakfast. We decided on it instead of the complimentary breakfast.
Room was clean. But construction was making a lot of noise.
Smelt like exhust fumes when running AC.
TRUTH IN ADVERTISING!! I’m not sure how I assumed this was a hotel, because it’s a motel.
Very Disappointed!
If I had wanted a motel experience, I would have paid half and reserved a room at Motel 6.
This facility is old and out-dated but clean and comfortable, BOTTOM LINE…I paid way too much for what was offered. I would not choose to stay here again.
Thank you ~ everything was great for what we needed!
We left early so didn't get to enjoy the breakfast!
We will be staying again very soon!
Great rooms. Spacious. Lots of amenities. Pool, hot tub, sand volley ball courts, shuffle board and onsite restaurant and pub.
Nice shower. Quite room. Clean although the room had an odor probably due to harsh cleaning supplies. No coffee maker in the room although hotel description indicated that it did. Room was dark and poorly lite. Not great value for the money. Would not stay again.