Great, polite, and helpful staff. Basic room but clean enough for one night waiting for the cruise in the morning. Bed was comfy.
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酒店回复: Dear Marina,Thank you for sharing your experience. We are glad to know our polite and helpful team made your stay smooth and that the clean, comfortable bed provided the rest you needed before your cruise. We appreciate your note about the room being simple yet suitable for a short stay. Your feedback is valuable, and we look forward to welcoming you back for another pleasant and convenient visit.Sincerely, Hotel Manager
3.0分
家庭亲子
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Tv wouldn’t stay connected to WiFi, no local channels. POS system was slow and caused delays. Room smelled of **** and smoke. Other than that, check in staff was fairly nice, and room was fairly comfortable.
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酒店回复: Dear Nate,Thank you for sharing your experience. We are glad to know the check in staff made you feel welcome and that the room offered a fair level of comfort. We regret the inconvenience caused by the television connection issues, the limited channels, the slow system, and the odor in the room. Your concerns have been noted and will be addressed with our team to improve overall comfort and reliability. We appreciate your feedback and value your visit.Sincerely, Hotel Manager
5.0分
朋友出游
We are here for the Space Coast half marathon. It was super close and made it easy for us.
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酒店回复: Dear Miriam,Thank you for sharing your experience. We are glad to hear the location worked perfectly for your Space Coast half marathon visit and made your stay easier and more convenient. Our goal is to provide comfortable accommodations that support your plans, and it is great to know this added value to your trip. We appreciate your feedback and look forward to welcoming you back for future events and relaxing stays.Sincerely, Hotel Manager
4.0分
朋友出游
Yes. But floors dirty. Had to wipe my feet after showering and before bed
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酒店回复: Dear Aaron,We have noted your comment regarding the floor cleanliness and will review this with our housekeeping team to ensure stronger consistency. We remain committed to improving room care and providing a more comfortable and well maintained environment during future visits.Sincerely, Hotel Manager
2.0分
家庭亲子
Room very neglected, floor fikthy, bathtub damaged. .poor housekeeping...
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酒店回复: Dear Ana,We are glad you chose our property, and your comments help highlight areas that need attention. We regret the inconvenience caused by the condition of the room, the flooring, and the bathtub, along with the concerns regarding housekeeping. These points have been noted and will be addressed with our team to improve overall comfort. Your insight is appreciated as we work toward a better guest experience.Sincerely, Hotel Manager
5.0分
商务出差
Always my go to fav in cocoa ! Always traveling in and out of the area.
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酒店回复: Dear Jessica,Thank you for your wonderful feedback. We are delighted to be your favorite place to stay in Cocoa and appreciate your continued loyalty. It is great to know that our hotel serves as a convenient and comfortable stop during your travels in and out of the area. Our team truly values your support and looks forward to welcoming you back each time your journey brings you our way.Sincerely, Hotel Manager
3.0分
其他
Bathroom could be cleaned. Bathtub was rusty. Floor was dirty.
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酒店回复: Dear Eduard,We are pleased to know parts of your stay were workable. We have noted your concerns regarding the bathroom, including the condition of the bathtub and the cleanliness of the floor, and these points will be reviewed with our housekeeping and maintenance teams to strengthen overall room care. Your feedback is important as we continue improving comfort, and we remain committed to providing a better and more welcoming stay moving forward.Sincerely, Hotel Manager
两个房间都糟糕透了，通风口全是霉菌，没有热水，床单很脏，地板也脏得令人作呕。我们拍了照片，向前台投诉，他根本不相信那是我们的房间，我们带他去看。我们女儿突发重症，被送进了ICU，我们从密歇根州飞过来。真不敢相信温德姆酒店集团居然会有这样的酒店，更不敢相信你们的网站上居然还有这样的酒店。我已经联系了温德姆集团总部。我要退款，这家酒店应该关门大吉。想要照片？我们有！
这家酒店已经翻新过了，比我上次来的时候看起来好多了。虽然周围环境看起来有点破旧，但酒店很干净，住一晚还不错。
房间里没有普通的枕头，后来我丈夫的衬衫弄脏了床单，他们竟然向我们收取了 100 美元的损坏赔偿费。
Great, polite, and helpful staff. Basic room but clean enough for one night waiting for the cruise in the morning. Bed was comfy.
Tv wouldn’t stay connected to WiFi, no local channels. POS system was slow and caused delays. Room smelled of **** and smoke. Other than that, check in staff was fairly nice, and room was fairly comfortable.
We are here for the Space Coast half marathon. It was super close and made it easy for us.
Yes. But floors dirty. Had to wipe my feet after showering and before bed
Room very neglected, floor fikthy, bathtub damaged. .poor housekeeping...
Always my go to fav in cocoa ! Always traveling in and out of the area.
Bathroom could be cleaned. Bathtub was rusty. Floor was dirty.