The hotel was dark, either poor lighting or low wattage bulbs. Also, the room was very musty and not as clean as would be expected. We did get daily housekeeping however and the breakfast was OK.
5.0分
家庭亲子
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The property was well maintained, clean and the staff was very welcoming and friendly. Check in and out was a breeze. The dining area offered a nice selection at breakfast. One thing I wasn't used to was going to the counter and placing my request for breakfast selections. Most hotels are self serve. This wasn't a negative, just something I wasn't expecting. Over all, I'd recommend staying here.
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酒店回复: Thank you for your 10 out of 10 rating. Staff is happy tp hear that you had a satisfactory experience. Thank you for your business.
4.0分
其他
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This is a property that is tightly managed and leads me to believe that management is working hard to save every penny he/she can manage. It is located next to a Walmart. The entrance to the lobby is locked. You have to call, and someone will come out with keys to unlock it. Once you have a key card for your room, it will unlock the front sliding doors. The hotel does everything it can to demonstrate safety. I wish the breakfast would run until 10a and wish the hallways were brighter. I assume its due to energy and cost effectiveness. I would stay there again but felt a message of cost efficiency as opposed to comfort for the guests. The room was spacious and clean.
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酒店回复: Thank you for your comments and positive rating. Your comments will be shared with the staff. Thank you for your business.
1.0分
其他
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Dated brown interior. Room smells of dead dogs.
Coffee in the room no kettle.
Gas strut on the desk chair broken so gradually goes down.
Very very average, not even average pretty poor.
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酒店回复: We apologize for not meeting your expectations. Also apologize that you did not have a satisfactory experience. Thank you for your comments and they will be shared with the staff.
1.0分
其他
The desk guy was extremely rude. The hotel stunk and it was dirty.
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
2.0分
其他
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In the first 30 minutoes of our stay, we found 5 small live roaches in the room and bathroom, we had to move to another room which had dead roaches behind the curtains. The manager did give us a discount.
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
2.0分
家庭亲子
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The ac was off when we got into our room, turned it on only for it to be loud and not very cool. I asked the front desk to have someone look at it and he just turned down the fan for it to be a little quieter. The entire hotel was humid. Found something floating in the melted ice from the machine in the hall, let staff know and nothing was done about it except for a new ice bag. Not even an apology. Very uncomfortable beds. Upsetting as this is the best choice of hotel in town.
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
1.0分
其他
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Unfortunately, this was not the best I did not expect to wake up and had roaches on the night stand I lay my mouth guard on the table roaches started getting on it. Had to throw it away and checked out asap..
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
4.0分
其他
It was okay but I didn't know that the breakfast was cut off at 9. Most offer it until 10 on a Sunday. So I didn't get any.
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酒店回复: Thank you for your comments. Sorry you were not able to make it in time for breakfast. Thank you for your business.
4.0分
家庭亲子
It was clean and reasonable
There was a ********* smell in the hotel room
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酒店回复: Nice to know you had a satisfactory stay. We thank you for your business and poistive review.
The hotel was dark, either poor lighting or low wattage bulbs. Also, the room was very musty and not as clean as would be expected. We did get daily housekeeping however and the breakfast was OK.
The property was well maintained, clean and the staff was very welcoming and friendly. Check in and out was a breeze. The dining area offered a nice selection at breakfast. One thing I wasn't used to was going to the counter and placing my request for breakfast selections. Most hotels are self serve. This wasn't a negative, just something I wasn't expecting. Over all, I'd recommend staying here.
This is a property that is tightly managed and leads me to believe that management is working hard to save every penny he/she can manage. It is located next to a Walmart. The entrance to the lobby is locked. You have to call, and someone will come out with keys to unlock it. Once you have a key card for your room, it will unlock the front sliding doors. The hotel does everything it can to demonstrate safety. I wish the breakfast would run until 10a and wish the hallways were brighter. I assume its due to energy and cost effectiveness. I would stay there again but felt a message of cost efficiency as opposed to comfort for the guests. The room was spacious and clean.
Dated brown interior. Room smells of dead dogs.
Coffee in the room no kettle.
Gas strut on the desk chair broken so gradually goes down.
Very very average, not even average pretty poor.
The desk guy was extremely rude. The hotel stunk and it was dirty.
In the first 30 minutoes of our stay, we found 5 small live roaches in the room and bathroom, we had to move to another room which had dead roaches behind the curtains. The manager did give us a discount.
The ac was off when we got into our room, turned it on only for it to be loud and not very cool. I asked the front desk to have someone look at it and he just turned down the fan for it to be a little quieter. The entire hotel was humid. Found something floating in the melted ice from the machine in the hall, let staff know and nothing was done about it except for a new ice bag. Not even an apology. Very uncomfortable beds. Upsetting as this is the best choice of hotel in town.
Unfortunately, this was not the best I did not expect to wake up and had roaches on the night stand I lay my mouth guard on the table roaches started getting on it. Had to throw it away and checked out asap..
It was okay but I didn't know that the breakfast was cut off at 9. Most offer it until 10 on a Sunday. So I didn't get any.
It was clean and reasonable
There was a ********* smell in the hotel room