It was a clean room with a comfortable bed and pillows. The AC worked well, but it lacked any temperature adjustments; it was set on 68 degrees, and that was it.
Location: Close to food options, not far from the university, and easy to access I-10.
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酒店回复: Dear Valued Guest,Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the Red Roof Inn Tallahassee East. We're delighted to hear that you found the room clean and enjoyed the comfortable bed and pillows. It's also great to know the location suited your needs with its proximity to food and the university. We do value your comments regarding the air-conditioning unit.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely,DevineRed Roof ManagementRediResponse Specialist
3.0分
其他
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Red roof Inn
The rooms need a little work. It smelled weird in the room. It may be the air conditioner. The ceiling looked damp. The door doesn’t close all the way you could see daylight around the whole door, but the bed was very comfortable.
2.0分
其他
The room was very wet. Our clothes that we left on the chair, were damp in the morning.
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酒店回复: Dear Valued Guest,Thank you for sharing your experience with Red Roof Inn Tallahassee East. I'm truly sorry to know that your stay fell short of your expectations due to the state of the room. This is certainly not the experience we want our guests to have. Pleased accept our sincerest apologies for any inconvenience caused.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. I hope that you will give us the opportunity to provide you with a better experience in the future.Sincerely,YnnaRed Roof ManagementRediResponse Specialist
5.0分
其他
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Repeat customer
I stay here about once a month, usually alone. I feel safe and comfortable. There’s no water in the pool but honestly I don’t really have time for a swim. But I keep coming back!!
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酒店回复: Dear Teresa,Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Tallahassee East. It's wonderful to hear that you consistently feel safe and comfortable during your monthly stays with us. We truly value your continued patronage. We appreciate your understanding about the pool and are glad it doesn't deter your visits. We aim to make every stay exceptional. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that I will make sure to share your comments with the rest of our team. We hope you'll give Red Roof the opportunity to provide you with an improved experience the next time your travel plans bring you our way.Sincerely,JMRed Roof Management RediResponse Specialist
5.0分
其他
Nice room,pet friendly, friendly staff,nice bed
Spacious room, comfortable bed,refrigerator,microwave, pet friendly and friendly,helpful staff
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酒店回复: Dear Erin,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tallahassee East. It is wonderful to hear that you enjoyed our spacious rooms, comfortable beds, and in-room amenities such as the refrigerator and microwave. We loved hosting you and your fur-baby and hope you will bring them back to take further advantage of our pet-stay-free policy.We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We hope to see you again soon.Sincerely,ReyRed Roof ManagementRediResponse Specialist
1.0分
其他
BED BUGS! HUMIDITY AND MOLD IN ROOMS! Not worth saving a few dollars, there are plenty of other locations to stay
3.0分
情侣出游
Did not have coffee ready in the lobby. Staff said he was too tired. Had to wait 10 minutes for that. Needs updated. Old and not very clean
3.0分
其他
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They told me I didn't have a deposit coming back before even checking the room which I left in the same condition it was of course other than used towels but I paid one.
2.0分
其他
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Ive stayed here a few times. Most times the rooms are fine. Sometimes they put me in a room where I'll notice things don't work like the TV but I had already made myself comfortable so I didn't bother complaining about it. The last 2 times they tried to act like I wasn't supposed to get a deposit back when I paid one and I always pay in cash for this reason anywhere I stay. I may not stay here again in the future.
还行吧👍
It was a clean room with a comfortable bed and pillows. The AC worked well, but it lacked any temperature adjustments; it was set on 68 degrees, and that was it.
Location: Close to food options, not far from the university, and easy to access I-10.
Red roof Inn
The rooms need a little work. It smelled weird in the room. It may be the air conditioner. The ceiling looked damp. The door doesn’t close all the way you could see daylight around the whole door, but the bed was very comfortable.
The room was very wet. Our clothes that we left on the chair, were damp in the morning.
Repeat customer
I stay here about once a month, usually alone. I feel safe and comfortable. There’s no water in the pool but honestly I don’t really have time for a swim. But I keep coming back!!
Nice room,pet friendly, friendly staff,nice bed
Spacious room, comfortable bed,refrigerator,microwave, pet friendly and friendly,helpful staff
BED BUGS! HUMIDITY AND MOLD IN ROOMS! Not worth saving a few dollars, there are plenty of other locations to stay
Did not have coffee ready in the lobby. Staff said he was too tired. Had to wait 10 minutes for that. Needs updated. Old and not very clean
They told me I didn't have a deposit coming back before even checking the room which I left in the same condition it was of course other than used towels but I paid one.
Ive stayed here a few times. Most times the rooms are fine. Sometimes they put me in a room where I'll notice things don't work like the TV but I had already made myself comfortable so I didn't bother complaining about it. The last 2 times they tried to act like I wasn't supposed to get a deposit back when I paid one and I always pay in cash for this reason anywhere I stay. I may not stay here again in the future.