酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
酒店回复: Thank you for leaving a review, glad you enjoyed your stay, we hope to see you again!
1.0分
其他
原文
翻译提供方：Google
肮脏的酒店
这家酒店太脏了。晚上看电视的时候，房间里有只老鼠跑来跑去。而且，早餐区也很小。我们不会再住那里了。
酒店回复: THANK YOU FOR YOUR FEEDBACK
2.0分
其他
原文
翻译提供方：Google
这个地方还不错，床很舒服，但是当我醒来时，发现大腿和臀部被虫子咬了，又肿又痒，其他一切都消失了。
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酒店回复: THANK YOU FOR YOUR FEEDBACK,WE AT BEST WESTERN ARE TRULY SORRY FOR ANY INCONVENIENCE YOU MAY HAVE EXPERIENCE. AND WOULD LIKE TO TALK WITH YOU MORE,PLEASE GIVE OUR LOCATION A CALL
5.0分
其他
原文
翻译提供方：Google
一切都超级优秀
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5.0分
情侣出游
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Checked into our room to find the TV was not working properly. The desk and repair folks got us a new one the next day. We really appreciated their prompt response.
Thanks to all involved.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We apologize for any troubles or problems that may have arisen during your stay with us. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3.0分
其他
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It’s an odd place is the best way I can describe the property. It’s not dirty but it looks dirty due to old fashion style sinks, furniture, the carpet is awful . Huge gap under my door . No sink in bathroom. My room felt like it was a carpeted garage it was just all odd . Would not stay again
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We apologize for any troubles or problems that may have arisen during your stay with us. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5.0分
其他
Anniversary getaway
The room was clean. Large room and nice. Bed was comfortable. Hot tub was relaxing.
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酒店回复: Thank you for taking the time to leave us a great review. We are glad you enjoyed your stay with us. Hope to see you back again in the future.
非常好，很干净
这家酒店既不干净，维护也不太好。枕套上有棕色斑点，床头板上沾满了白色物质。可惜的是，纽约州这片地区其他住宿选择很少，所以这家贝斯特韦斯特酒店的价格也贵得吓人。
这家酒店不符合《美国残疾人法案》(ADA) 标准。我咨询了酒店为何没有泳池升降机（自2013年以来就要求安装），结果被告知了三个不同的说法，并被告知我可以使用
其姊妹酒店的泳池。这正是残疾人需要的，只是需要更多努力！！我
******* 不应该与
不符合《美国残疾人法案》的酒店做生意
干净的房间和友好的工作人员。非常适合前往赛马场或一日停留的游客。与美国几乎所有地方一样，早餐还有待改进。
肮脏的酒店
这家酒店太脏了。晚上看电视的时候，房间里有只老鼠跑来跑去。而且，早餐区也很小。我们不会再住那里了。
这个地方还不错，床很舒服，但是当我醒来时，发现大腿和臀部被虫子咬了，又肿又痒，其他一切都消失了。
一切都超级优秀
Checked into our room to find the TV was not working properly. The desk and repair folks got us a new one the next day. We really appreciated their prompt response.
Thanks to all involved.
It’s an odd place is the best way I can describe the property. It’s not dirty but it looks dirty due to old fashion style sinks, furniture, the carpet is awful . Huge gap under my door . No sink in bathroom. My room felt like it was a carpeted garage it was just all odd . Would not stay again
Anniversary getaway
The room was clean. Large room and nice. Bed was comfortable. Hot tub was relaxing.