酒店回复: Dear Guest,Thank you for your kind feedback! We are glad you consistently find our property clean and our team helpful. Look forward to welcoming you back on your next visit.
酒店回复: Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
5.0分
情侣出游
原文
翻译提供方：Google
我喜欢它❤️
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酒店回复: Dear Guest,Thank you so much! We are thrilled to hear that you loved your stay. We can not wait to welcome you back again soon!
2.0分
其他
原文
翻译提供方：Google
非常脏
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酒店回复: Dear Guest,Thank you for choosing us for your recent stay. We apologise for the inconvenience faced by you. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. Hope to serve you better in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
很干净
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酒店回复: Dear Guest,Thank you for your feedback! We are happy to know you found everything very clean during your stay. Your comfort is important to us, and we look forward to welcoming you again.
1.0分
其他
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ROACH MOTEL!! Stay away! Paid for 3 rooms and 2 of them had roaches, tried changing a room and still had roaches. Please stay away, I warned you. I asked for a partial refund so I could just get out of there but they wouldn't. And to pay for parking, ridiculous when other hotels on the same ***** don't. The rooms look runned down and the pool area was shabby, did not use it. The Ocean view is an angle but your nevertheless see it.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologise for the issues you experienced with the rooms, roaches, and parking. Your comments regarding the pool area, room condition, and ocean view will be shared with our team for improvement. Kindly contact the property directly for a refund. Hope to serve you better next time.
1.0分
其他
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The property advertised free parking for RVs and a heated pool. The two reasons I put my family there while I shopped for a house. The pool was ice cold and they made me pay daily parking fees. Eat the so-called restaurant the first day and they charged me three dollars for a refill on my Diet Coke. Never again do we eat there in eight days and they were closed most times anyway elevator was out of service for eight days that I was there only had one and constantly had to wait. There are so many choices. Why stay here?
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. We will share your comments with the team to ensure we address these issues moving forward. We appreciate your input and hope you will consider giving us another chance in the future.
5.0分
家庭亲子
The customer service was excellent! They helped me a lot with a personal situation I had, and the room was very clean.
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酒店回复: Dear Guest,Thank you for sharing your experience! We are so glad to hear that our customer service was able to assist you with your personal situation and that you found your room very clean. We truly appreciate your kind words and hope to welcome you back soon!
酒店整体比较干净，位置对于自驾游客来说很方便，否则需要乘坐30分钟的巴士或价格昂贵的出租车才能到达代托纳海滩巴士站或灰狗巴士站。
服务一般。尽管员工人数充足，但他们故意只安排一名工作人员负责入住和退房，导致排队时间过长，服务态度也很差，工作人员还会接听电话或与其他员工交谈，打断服务。
尽管他们的官方网站上写着提供早餐，但实际上他们不提供，也没有免费饮品，也没有欢乐时光优惠。
总的来说，这家酒店好坏参半，只有价格优惠时才值得入住。
前台接待员是印度人，服务非常好。酒店本身也很棒。健身房可以改进一下，泳池也应该加热。
除此之外，这家酒店真的很不错！
它总是很干净并且非常有帮助。
不推荐酒店
我住了4晚，但首先，允许的停车位很少。由于去年的飓风，正在进行各种维修，三月初我在代托纳的时候，代托纳有一个名为“自行车周”的大型活动，镇上摩托车比汽车还多，所以停车场都酒店已经满了，但不幸的是，一旦我离开停车位，我回来时就没有空位了。
房间内的地板又粘又脏，给人一种非常肮脏的印象。客房服务每天都会来，但地板从来没有打扫过。
由于位置和季节的原因，酒店收费相当高，但我不能说我得到了足够的服务。
我喜欢它❤️
非常脏
很干净
ROACH MOTEL!! Stay away! Paid for 3 rooms and 2 of them had roaches, tried changing a room and still had roaches. Please stay away, I warned you. I asked for a partial refund so I could just get out of there but they wouldn't. And to pay for parking, ridiculous when other hotels on the same ***** don't. The rooms look runned down and the pool area was shabby, did not use it. The Ocean view is an angle but your nevertheless see it.
The property advertised free parking for RVs and a heated pool. The two reasons I put my family there while I shopped for a house. The pool was ice cold and they made me pay daily parking fees. Eat the so-called restaurant the first day and they charged me three dollars for a refill on my Diet Coke. Never again do we eat there in eight days and they were closed most times anyway elevator was out of service for eight days that I was there only had one and constantly had to wait. There are so many choices. Why stay here?
The customer service was excellent! They helped me a lot with a personal situation I had, and the room was very clean.