The room was very clean and comfortable. The breakfast was great with a good variety of food options.
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酒店回复: Thank you for choosing the Best Western Savannah Historic District! We’re so glad to hear your room was clean and comfortable, and that you enjoyed the variety offered at breakfast. We hope to welcome you back soon!
5.0分
其他
Great Location.. friendly staff.. rooms were definitely aged but nice.. only issue was there were tiny bugs in the room.
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酒店回复: We appreciate your kind words about our staff and location. We're sorry to hear about the issue you encountered and will be addressing it with our team to ensure all rooms remain comfortable and pest-free. Please come back soon!
2.0分
其他
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The breakfast was good the room was awful felt like we were sleeping on wet sheets housekeeper took forever to get fresh towels the lock on our door was broken muggy smell as soon as we walked in felt wet the whole time
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酒店回复: We appreciate your feedback and sincerely apologize that your room didn’t meet the high standards we strive for. We’re also sorry for the delay in receiving fresh towels and will be reviewing your comments with our team to improve attentiveness and comfort. We hope for the opportunity to restore your confidence in us.
1.0分
情侣出游
Bathroom floor stayed wet and never dried no maintenance person ever showed up and waited for staff to wash and dry linen for a blanket.
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酒店回复: Thank you for bringing this to our attention. We’re truly sorry for the issue in your bathroom and the delay in receiving clean linens. This isn’t the level of service we aim to provide, and we’ll be reviewing your comments with our team to prevent a recurrence. We hope for another opportunity to provide the comfortable stay you expected.
2.0分
家庭亲子
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The people that is to clean the room if they don’t have on the list to replace the towels replace the toilet paper and to clean the rooms. The staff don’t do anything. Have to call front desk to send someone to do the cleaning.,!
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酒店回复: At the Best Western Savannah Historic District, guest satisfaction is very important to us and we regret that we fell short during your visit. We will be working with the housekeeping team to ensure the rooms are prepared to reflect our very high standards. Please accept our sincere apologies and we hope you'll consider giving us another chance to make a better impression.
5.0分
家庭亲子
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Clean and convenient location to everything in historic Savannah which has a lot to do. Staff was wonderful. Very friendly and nice. Accommodating. Would definitely come back.
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酒店回复: We can't ask for better praise! Thank you for your fantastic feedback about our excellent setting, unbeatable service, and warm hospitality. It would be a pleasure to welcome you back soon to the Best Western Savannah Historic District!
房间整洁舒适,略小,不过在城区,可以接受,在河边景区不远,步行5分钟即到,离知名大学SCAD很近,适合各类打卡。
酒店位于旅游胜地萨凡纳,设施还不错。还算比较方便,美式早餐是一如既往的简单。房间还比较干净。
位置绝佳,但每天33美元的停车费真是出乎意料!房间简洁干净,但迷你冰箱噪音很大,而且能听到所有细微的声音(甚至包括外面一层地板上的脚步声),隔壁房间的电视声和他们的谈话声也听得一清二楚。床很软,但有之前客人睡出来的明显凹陷。很难睡个好觉。
干净是干净,但晚上太吵了!感觉有点像汽车旅馆。我爸妈都没睡好。
The room was very clean and comfortable. The breakfast was great with a good variety of food options.
Great Location.. friendly staff.. rooms were definitely aged but nice.. only issue was there were tiny bugs in the room.
The breakfast was good the room was awful felt like we were sleeping on wet sheets housekeeper took forever to get fresh towels the lock on our door was broken muggy smell as soon as we walked in felt wet the whole time
Bathroom floor stayed wet and never dried no maintenance person ever showed up and waited for staff to wash and dry linen for a blanket.
The people that is to clean the room if they don’t have on the list to replace the towels replace the toilet paper and to clean the rooms. The staff don’t do anything. Have to call front desk to send someone to do the cleaning.,!
Clean and convenient location to everything in historic Savannah which has a lot to do. Staff was wonderful. Very friendly and nice. Accommodating. Would definitely come back.