酒店回复: Dear Christina, thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5.0分
情侣出游
原文
翻译提供方：Google
工作人员很友好，很乐意提供帮助。有很好的早餐选择。
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酒店回复: Dear Guest,Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. Our staff takes pride in providing friendly and helpful service, and we're glad they made a positive impression on you. We're also pleased that you enjoyed our breakfast options. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager
5.0分
家庭亲子
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I like how the young lady Destiny make sure they have the room you like available like mines is the one with the balcony. She make sure you have the best stay there and she made super nice
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酒店回复: Dear Jackie,Thank you so much for your fantastic 10/10 review! We're thrilled to hear you had such a great experience and that Destiny made such a positive impression.She truly goes above and beyond to ensure our guests feel welcome and taken care of, and we're so glad she was able to make sure your favorite room with the balcony was ready for you. We'll be sure to pass along your kind words — it’ll mean a lot to her!We look forward to welcoming you back for another great stay!Warm regards,
5.0分
其他
Clean, amenities accessible for an older couple, nice bedding and good breakfast selection with attentive staff that cleaned tables and food available.
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酒店回复: Susan, Thank you for your kind feedback. We’re delighted to hear that our clean environment, accessible amenities, comfortable bedding, and breakfast selection met your expectations. Our team takes great pride in providing attentive service, and we’re glad you noticed their efforts to maintain a pleasant dining experience. We look forward to welcoming you again soon!
5.0分
家庭亲子
Destiny is friendly and make you feel welcome there unlike some other hotel I been to are rude
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酒店回复: Dear Jackie,Thank you so much for your perfect rating and kind words! We’re thrilled to hear that Destiny made you feel welcome and appreciated — that’s exactly the kind of service we strive for.We know how important it is to be greeted with warmth and respect, and we’re proud to have team members like Destiny who truly care about our guests. Your feedback means a lot, and we’ll be sure to share it with her!We look forward to having you back with us again soon!Best regards,
凌晨5点，火警响了一个多小时。
消防部门终于赶到，持续了29-30分钟，没有造成人员伤亡。对于一个刚上完夜班、需要在下一班前睡一觉的夜班护士来说，这真是太不方便了。
客房服务没有来，必须要求他们来。淋浴间或水槽区域没有肥皂。毛巾像砂纸一样。电视必须修好。地毯很脏。空调听起来像喷气式飞机起飞。早餐的食物难以下咽。
当我到达停车场办理入住手续时，我注意到停车场的一部分堆放着很多家具等。办理入住手续后，我们就去了房间。电梯已经好些年了，担心它会出故障。我们去的第一个房间完全是一场灾难。到处都是灰尘和垃圾，没有床上用品，只是肮脏。去前台告诉那位女士，她道歉并把我们带到了另一个房间。隔壁房间更干净。淋浴间非常小，没有太多活动空间，淋浴间里还有用过的肥皂，就像淋浴间没有清理过一样。淋浴间的玻璃门没有积水。整个浴室地板上都有淋浴水。我丈夫不得不买更多毛巾，这样我们才能把它清理干净。
我遇到的工作人员（只有一位女士）很好，但住宿体验不太好。
我经常住在这里工作，刚刚重新装修过，我喜欢它，总是很享受我的住宿，友好的工作人员，美味的早餐，我唯一建议的是我们可以在淋浴间放一个肥皂盒或小架子吗
延期维护盛行。财产看起来“很累”。
等了 20 多分钟才有人出现在前台办理入住。酒店不值得我支付的价格。非常失望。
一切都很好，直到我爬上床，发现床上还有一只死蟑螂
工作人员很友好，很乐意提供帮助。有很好的早餐选择。
I like how the young lady Destiny make sure they have the room you like available like mines is the one with the balcony. She make sure you have the best stay there and she made super nice
Clean, amenities accessible for an older couple, nice bedding and good breakfast selection with attentive staff that cleaned tables and food available.
Destiny is friendly and make you feel welcome there unlike some other hotel I been to are rude