酒店回复: Dear Guest,Thank you for your perfect rating. We are glad to know you enjoyed the air conditioning and found the parking convenient during your stay. Our team works hard to maintain a comfortable and easy experience for our guests, and it is great to hear this made a positive difference. We look forward to welcoming you again for another pleasant visit.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
卧室和浴室
展开
酒店回复: Dear Guest,Thank you for your perfect rating of 10 out of 10. It is wonderful to hear that both the bedroom and bathroom met your expectations, highlighting the comfort and quality of these essential spaces. Your feedback encourages continued attention to detail and guest satisfaction across all areas of the hotel. We look forward to welcoming you back for another exceptional stay.Sincerely, Hotel Manager
5.0分
情侣出游
展开
We had a great day. The rooms were super clean, including the restroom. The room was very cold, so next time I’ll request an extra blanket. I was able to check in early, and the front desk ladies were super nice and very welcoming. The Christmas lights outside the hotel were beautiful and made everything feel festive.
展开
酒店回复: Dear Guest,Thank you for your kind review! We are delighted to hear that you enjoyed a great stay and appreciated the super clean room, welcoming front desk team, and festive Christmas lights. We are glad the early check-in added convenience to your visit. We have noted your comment about the room temperature and the need for an extra blanket so our team can better assist on future stays. We look forward to welcoming you back again.Sincerely, Hotel Manager
5.0分
家庭亲子
Perfect location and excellent value. We were close to everything we wanted to see and had a wonderful time. Highly recommended.
展开
酒店回复: Dear Guest,Thank you for your kind review. We are glad to know the location made your visit easy and enjoyable and that you found the stay to be an excellent value. It is great to hear that you had a wonderful time exploring the area. Your recommendation means a lot to us, and we look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
5.0分
其他
展开
This is obviously an older hotel, however, our room was great. It had recently been updated and was clean, spacious and well appointed. The location of this hotel makes it a jewel. It is located downtown and easily walkable to all the Old Town establishments. Highly recommend this Best Western Historic Bayfront.
展开
酒店回复: Dear Guest,Thank you for your thoughtful review. We are pleased to know you enjoyed the comfort and updates in your room, as well as the clean and spacious layout. Our downtown location is one of our greatest strengths, and it is wonderful to hear that it made your visit even more enjoyable and convenient. Your recommendation means a great deal to us, and we look forward to welcoming you again.Sincerely, Hotel Manager
2.0分
其他
展开
The hotel was in the perfect spot. Close to downtown. However our room had ants. They were all in the bathroom and apparently near the bed because both my husband and I had bites.I showed them to the front desk, she said because I made my reservation here, the only thing she could do was return my parking fee. I haven’t seen that yet. Waiting
展开
酒店回复: Dear Guest,Thank you for staying with us and for loving our perfect downtown location. We truly appreciate you bringing the ant concern to our attention. Your comments have been shared directly with our housekeeping and pest-control teams for immediate inspection and enhanced prevention measures. We are glad you felt heard at the desk and sincerely hope to welcome you back for the comfortable, bite-free stay you deserve.Sincerely, Hotel Management
4.0分
其他
展开
Room was nice except the bed was too firm for us. We did not sleep well. Also, it was "damp" in the room, esp after showering. It was a pretty small room. But, the tv worked well, it was very clean, shower was nice, everything worked. Julie, front desk, was very friendly. All went well.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to know the room was very clean, the shower worked well, and the television provided a smooth experience. It is wonderful to hear that Julie offered friendly service during your stay. We have noted your comments regarding the bed comfort, room size, and humidity, and will review these points with our team. We look forward to welcoming you again.Sincerely, Hotel Manager
5.0分
其他
Excellent location. Very clean, recently remodeled. Rooms were very nice. Will be staying here every time we go to historic st Augustine
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are delighted to know the excellent location, very clean environment, and recently remodeled rooms made your stay enjoyable. It is wonderful to hear that the comfort and quality of the accommodations stood out and that you plan to return on future visits to historic St Augustine. Your feedback reflects the standards we work hard to maintain, and we look forward to welcoming you again for another pleasant stay.Sincerely, Hotel Manager
3.0分
其他
The room was quite a surprise, it was really rundown. I would give it a 2 rating maybe 2.5 at best.
展开
酒店回复: Dear Guest,We are glad you shared your feedback, and we appreciate the chance to understand your experience. We value every opportunity to enhance guest comfort, and we have noted your comments regarding the room condition so our team can review the areas that need attention. We remain focused on improving overall quality and ensuring a more comfortable stay during future visits.Sincerely, Hotel Manager
出门就是大海，离观光小火车终点非常近，离老街也近，出行方便
空调和停车都很棒。谢谢。
卧室和浴室
We had a great day. The rooms were super clean, including the restroom. The room was very cold, so next time I’ll request an extra blanket. I was able to check in early, and the front desk ladies were super nice and very welcoming. The Christmas lights outside the hotel were beautiful and made everything feel festive.
Perfect location and excellent value. We were close to everything we wanted to see and had a wonderful time. Highly recommended.
This is obviously an older hotel, however, our room was great. It had recently been updated and was clean, spacious and well appointed. The location of this hotel makes it a jewel. It is located downtown and easily walkable to all the Old Town establishments. Highly recommend this Best Western Historic Bayfront.
The hotel was in the perfect spot. Close to downtown. However our room had ants. They were all in the bathroom and apparently near the bed because both my husband and I had bites.I showed them to the front desk, she said because I made my reservation here, the only thing she could do was return my parking fee. I haven’t seen that yet. Waiting
Room was nice except the bed was too firm for us. We did not sleep well. Also, it was "damp" in the room, esp after showering. It was a pretty small room. But, the tv worked well, it was very clean, shower was nice, everything worked. Julie, front desk, was very friendly. All went well.
Excellent location. Very clean, recently remodeled. Rooms were very nice. Will be staying here every time we go to historic st Augustine
The room was quite a surprise, it was really rundown. I would give it a 2 rating maybe 2.5 at best.