酒店回复: Dear Guest,Thank you for taking the time to share such a detailed perspective. Your observations highlight several important areas where greater care and attention can enhance the overall guest experience. Your feedback is valuable, and we appreciate the insight you have provided as it helps guide meaningful improvements for future stays.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for sharing such a thoughtful and warm reflection on your stay. It is wonderful to know your room location, the relaxing pool and backyard area, and the hot breakfast all added to your visit. We are glad the team resolved the initial concern with care and efficiency. Your kind words mean a great deal, and we look forward to welcoming you and your family back for another enjoyable stay.Sincerely, Hotel Manager
酒店回复: Dear Jenny ,Thank you for sharing your thoughts. Your feedback is truly appreciated, as it helps highlight areas where added attention can enhance the overall guest experience. Our team is committed to maintaining a welcoming and dependable environment, and observations like yours guide future improvements. We value your perspective and wish you pleasant travels ahead.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for sharing your experience and for choosing us during your road trip. It is wonderful to hear that you found the hotel comfortable, safe, and convenient, and that our friendly team made a positive impression. We appreciate your understanding as the area continues to recover and hope to welcome you back for an even smoother stay.Sincerely, Hotel Manager
酒店回复: Dear Candice,Thank you for sharing your experience. It is wonderful to know our property served you well during your business trip and that the cleanliness, welcoming staff, and breakfast added to your comfort. Your recommendation means a great deal, and we look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for sharing your experience. It is wonderful to know your stay was comfortable and that the quick, friendly check-in and convenient location added to your visit. Your observations about the toilet and the need for a dedicated smoking area are appreciated, and your feedback is truly valued.Sincerely, Hotel Manager
酒店回复: Dear Derrick ,Thank you for sharing your feedback. Your observations about the property and the need for maintenance are valuable and help guide ongoing efforts to improve the guest experience. Insights like yours ensure that attention is focused on creating a well maintained and comfortable environment for every visitor.Sincerely, Hotel Manager
酒店回复: I am so sorry you had such a bad unusual encounter. I am sharing this with our housekeeping staff to see what happened and to assure that this does not happen again.
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翻译提供方:Google
房间里的空调坏了,床感觉很潮湿,淋浴漏水,水洒了一地
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酒店回复: Dear Guest,Thank you for sharing your experience. Your feedback helps highlight areas that need prompt attention, and it is truly valued. We are committed to providing a comfortable stay, and your comments guide us toward important improvements. We hope your next visit offers a stay that feels much more refreshing and convenient.Sincerely, Hotel Manager
佛罗里达州麦迪逊市肮脏的贝斯特韦斯特优质酒店
这家酒店状况糟糕透顶。地毯污渍斑斑,散发着难闻的气味,房间墙壁上长满了霉斑,还有蟑螂和大火蚁。房间里弥漫着难闻的气味,连空气清新剂都无法消除。千万别住这家酒店!我再说一遍,千万别住这家酒店!我要求立即办理两晚两房住宿费的退款手续!这家酒店应该关门大吉,直到业主能够修复,让它恢复到适宜居住的状态。
我非常喜欢在这家酒店的住宿体验。我们的房间就在前台、泳池/后院旁边,最棒的是,离很棒的自助早餐只有几步之遥,而且每天早上都有热腾腾的自助早餐供应。我们住的是一张非常宽敞的特大床,旁边还有按摩浴缸,还有一张小型折叠沙发和咖啡桌。
一开始出了点小差错,在某些情况下,这可能会让我们整个旅程都泡汤,但酒店工作人员很快就解决了这个问题,没有丝毫的不便。
我和我的家人一定会再次入住。
我们把车停到酒店门口,以为它可能关门了,因为招牌倒了,上面长满了藤蔓!而且前面还挂着一些电线,垃圾桶也满了。走廊里的地毯很脏,而且是乘电梯上去的。房间里没有地毯,浴缸里有霉菌。我们不会再住这里了!
镇中心开车有点远,但很适合参观。我觉得该地区和酒店仍在从风暴破坏中恢复。酒店舒适安全。泳池很干净。在我们自驾游时,这里可以方便地在高速公路外停车。人们都很友好,乐于助人。
很棒的住宿体验
我们出差了。麦迪逊的酒店选择不多,但这家酒店的评价最高。我绝对推荐这家酒店,以后还会再住。酒店干净整洁,员工服务也很棒。早餐也很棒,真是锦上添花。
麦迪逊之旅
总体来说,入住体验很棒,入住快捷友好。房间干净舒适,地理位置优越,靠近I10高速公路,步行即可到达快餐店和华夫饼店。设施有点少,卫生间有点松,需要远离门口的专用吸烟区。
从外观上看,这家酒店已经需要多次维修了。就连外面的招牌也倒塌了,看起来像是被风暴损坏了,但其实很久以前招牌就被藤蔓覆盖了。酒店还有几个地方需要维修,尤其是电梯。
脏床单
第二天早上醒来,我把床单掀开,发现床单很脏。上面沾着之前住过的人留下的食物残渣,显然没人换过。如果床单没换,那很可能意味着枕套也没换,真是太恶心了。我房间的侧门不安全,所以任何人都可以进来。
房间里的空调坏了,床感觉很潮湿,淋浴漏水,水洒了一地
我的床单和毛巾都不干净。毛巾上有洞,浴缸水龙头漏水,我在那里的整整三天三夜都在流水。当我到达并注意到这一点时,我立即通知了接待员,但她无视了我的请求。她说道:哇,你的耳朵真好,即使关上门也能听到。我说是的,声音够大了,另外想象一下,如果 24 小时都在流水,会有多少水被冲洗。然后她说她没有其他空房间可以让我搬去,我建议她通知维修人员,她同意了。但问题一直没有解决。我敢肯定它现在仍然倾斜着。