酒店回复: Thank you for sharing your feedback with us! We’re glad you enjoyed the convenience of our parking, the comfort of your stay, and the large refrigerator in your room. While our exterior-entry design may feel more like a motel, we’re pleased it worked well for your one-night visit. We hope to welcome you back whenever your travels bring you through the area.
5.0分
其他
原文
翻译提供方:Google
体验典型的美国汽车旅馆。非常漂亮的房间。
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酒店回复: Thank you so much for your perfect rating! We’re thrilled to hear that you had a great stay with us. Your support means a lot to our team, and we hope to welcome you back again soon for another wonderful visit!
3.0分
家庭亲子
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The breakfast buffet was awful. Sour milk. Took one bite out of my bagel and had to spit it out. Don't know how a bagel can taste sour, but it did! I wasn't brave enough to try it the morning.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the disappointing experience you had with our breakfast. This is certainly not the standard we strive to provide, and your comments have been shared with our team so we can address the quality and freshness of our offerings right away. We truly appreciate you bringing this to our attention and hope you’ll give us another opportunity to provide you with a much better stay in the future.
5.0分
家庭亲子
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Property was easily accessible and staff were very friendly and helpful. Hot breakfast was good and we were even given first floor rooms since we would have struggled with the stairs given there is no elevator. Would definitely stay here again.
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酒店回复: Thank you so much for your kind review! We’re delighted to hear you enjoyed our convenient location, friendly staff, and hot breakfast. We’re also glad we could accommodate you with first-floor rooms to make your stay more comfortable. We truly appreciate your recommendation and look forward to welcoming you back on your next visit!l Operations
5.0分
家庭亲子
Clean quiet room with excellent staff. Repeat stay for us and would definitely stay again.
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酒店回复: Thank you for your wonderful review! We’re so pleased to hear you enjoyed a clean, quiet room and that our staff made your stay excellent. It’s always a pleasure to welcome returning guests, and we look forward to seeing you again on your next visit!
5.0分
其他
Check in was quick. The room was comfortable and clean. I could access Netfix on a nice tv. Breakfast was good.
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酒店回复: Thank you for sharing your feedback! We’re glad to hear you enjoyed a smooth check-in, a comfortable and clean room, and the convenience of streaming on the TV. It’s also great to know you had a good breakfast to start your day. We appreciate your kind words and look forward to welcoming you back soon!
2.0分
其他
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Disappointed
The room had roaches. I’ve stayed here on multiple occasions and never seen roaches like I did this trip. Last time I saw a few and now it’s a whole family. The night clerk got an attitude with me because I rung the alert buzz and yelled for me to stop and I could’ve just knocked on the glass. There’s no sign instructing guests to do such and I’m only doing what the buzz was installed for. This may be the last time I stay at this hotel. As a loyal customer I expect better than that.
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酒店回复: Thank you for taking the time to share your feedback. Please accept our sincerest apologies for the experience you described. What you encountered is not reflective of the standards we hold ourselves to, and we are truly sorry for both the condition of your room and the service you received at the front desk. We take concerns regarding cleanliness and pest control very seriously and have already addressed this with our housekeeping and maintenance teams to ensure immediate corrective action. Additionally, we will be reviewing service expectations with our staff to ensure every guest is treated with courtesy and respect.We value your loyalty and hope you might give us another opportunity in the future to restore your confidence in us.
5.0分
其他
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Weather is very hot and humid. It would have been nice if the A/C had been turned on before our arrival. The heat in the room just slapped us in the face when we opened the door. Otherwise everything seems to be okay.
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酒店回复: Thank you for sharing your feedback with us. We’re sorry to hear that the room was uncomfortably warm upon your arrival. We understand how important it is to feel welcomed into a cool and comfortable space, especially in hot and humid weather. Your comments have been shared with our team so we can work on improving this experience for future guests. We’re glad to know that everything else during your stay was satisfactory, and we hope to welcome you back again for an even better visit.
室内环境非常舒适。
;
非常棒
外面就有停车场。更像汽车旅馆,但非常适合住一晚。冰箱很大。
体验典型的美国汽车旅馆。非常漂亮的房间。
The breakfast buffet was awful. Sour milk. Took one bite out of my bagel and had to spit it out. Don't know how a bagel can taste sour, but it did! I wasn't brave enough to try it the morning.
Property was easily accessible and staff were very friendly and helpful. Hot breakfast was good and we were even given first floor rooms since we would have struggled with the stairs given there is no elevator. Would definitely stay here again.
Clean quiet room with excellent staff. Repeat stay for us and would definitely stay again.
Check in was quick. The room was comfortable and clean. I could access Netfix on a nice tv. Breakfast was good.
Disappointed
The room had roaches. I’ve stayed here on multiple occasions and never seen roaches like I did this trip. Last time I saw a few and now it’s a whole family. The night clerk got an attitude with me because I rung the alert buzz and yelled for me to stop and I could’ve just knocked on the glass. There’s no sign instructing guests to do such and I’m only doing what the buzz was installed for. This may be the last time I stay at this hotel. As a loyal customer I expect better than that.
Weather is very hot and humid. It would have been nice if the A/C had been turned on before our arrival. The heat in the room just slapped us in the face when we opened the door. Otherwise everything seems to be okay.