酒店回复: Thank you for choosing to stay with us and for sharing your experience. We are glad to hear you enjoyed your stay and we hope to have another opportunity to host you again should your future travels permit. Have safe travels!
4.0分
家庭亲子
原文
翻译提供方：Google
家具很旧，地毯有异味。工作人员非常友好且乐于助人，但是你可以通过窗户听到一切声音，所以声音很大。
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酒店回复: Christine: thank you for staying with us and for sharing your experience. All the very best,
3.0分
其他
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Initially, I was placed in a room that had a chair that looked as if it was straight from the dumpster. It reeked urine. I was horrified and discombobulated. The bed smelled of stinky feet. I sprayed the room and furniture with Lysol and it did not help. I was transferred to another room and it was a little better. The staff were friendly and nice. However, The experience has left me with feeling very disappointed. Looking back, I am entitled to a refund, at least partially. This place was more like a motel than a hotel. I will not be returning. Linens should be cleaned and changed per every check out visit and that means the entire bed linen changed, pillows, sheets, and spread. Customers should not be subjected to what I experienced. Especially, considering what is charged to stay at the hotel facility.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the condition of your initial room and the discomfort you experienced during your stay. This is not reflective of our standards, and we regret that we fell short. We appreciate your kind words about our staff and take your comments regarding cleanliness and linen protocols seriously. Your experience has been shared with our management team for immediate review and corrective action. We value your input and thank you for helping us improve.Best regards,
4.0分
其他
Nice, but uncomfortable sleep
Mattress was too firm, it hurt my back just sleeping on it.
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酒店回复: Thank you so much for taking the time to share your experience with us. While we're glad to hear you found aspects of your stay enjoyable, we're truly sorry to learn that the mattress caused discomfort and impacted your sleep. Your feedback is invaluable, and we appreciate you. We hope you'll consider giving us another chance in the future. If you do, please reach out to us directly so we can do our best to ensure your next stay is more comfortable. Wishing you better rest ahead and safe travels always!
3.0分
其他
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Average to Below Average
Did not try the breakfast. The bed is lumpy and fitted sheet was too small for bed. It would not stay in place.
The young lady at check in wasn't rude, nor was she friendly at all. Very little to say and mumbled when she did speak.
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酒店回复: Thank you for staying with us. My apologies for the less than stellar experience - hopefully we will have another opportunity to serve you with a more superior experience in the future. All the best,
5.0分
其他
Great place for business travel
Great stay as the tail end of an extended business trip for work at Naval Base nearby.
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酒店回复: Joe; thanks for choosing to stay with us and for sharing your experience. Please call on us again should your future travel permit. All the best,
5.0分
其他
The rooms were spotless and the staff was nice and very helpful.
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酒店回复: Thank you for staying with us and sharing your experience. Hope to see you again!
5.0分
其他
All of the staff was great. Mia at the front desk was extremely helpful and friendly. The food was hot and tasted great
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酒店回复: Katherine: thank you so much for your business for the kind compliments. The staff work hard to provide a stellar experience and it's always nice the efforts are noticed. Have a safe weekend!
酒店干净整洁、早餐吃的很好
这是一个干净、友好又舒适的住处。
非常好。
我之前在帖子里看到有人担心气味，但其实没什么问题。
工作人员也非常乐于助人。
我还想再来。
家具很旧，地毯有异味。工作人员非常友好且乐于助人，但是你可以通过窗户听到一切声音，所以声音很大。
Initially, I was placed in a room that had a chair that looked as if it was straight from the dumpster. It reeked urine. I was horrified and discombobulated. The bed smelled of stinky feet. I sprayed the room and furniture with Lysol and it did not help. I was transferred to another room and it was a little better. The staff were friendly and nice. However, The experience has left me with feeling very disappointed. Looking back, I am entitled to a refund, at least partially. This place was more like a motel than a hotel. I will not be returning. Linens should be cleaned and changed per every check out visit and that means the entire bed linen changed, pillows, sheets, and spread. Customers should not be subjected to what I experienced. Especially, considering what is charged to stay at the hotel facility.
Nice, but uncomfortable sleep
Mattress was too firm, it hurt my back just sleeping on it.
Average to Below Average
Did not try the breakfast. The bed is lumpy and fitted sheet was too small for bed. It would not stay in place.
The young lady at check in wasn't rude, nor was she friendly at all. Very little to say and mumbled when she did speak.
Great place for business travel
Great stay as the tail end of an extended business trip for work at Naval Base nearby.
The rooms were spotless and the staff was nice and very helpful.
All of the staff was great. Mia at the front desk was extremely helpful and friendly. The food was hot and tasted great