酒店回复: Thank you for sharing your experience with us. We’re very sorry to hear that the TV in your room wasn’t working and that the follow‑up you were promised did not occur. This is not the level of communication or service we expect from our team, and we understand how frustrating this must have been.We are addressing this internally to ensure situations like this are handled promptly and that guests receive the support they’re told to expect. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide a smoother, more reliable stay.
4.0分
情侣出游
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The best thing about this motel is the staff. The desk clerks were friendly and efficient, and provided warm and kind greetings. The breakfast was excellent with hot food and lots of choices. The person in charge of the breakfast room addressed me by my name the second day we were here!
The pool is large, it's older but we still did a bit of waterwalking. If it had been a bit warmer, I would have enjoyed it more. Our room was not renovated, but it was quiet, clean, and the beds were comfortable. We stayed six nights while visiting family and the price was good.
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酒店回复: Thank you for taking the time to share your experience with us. We’re delighted to hear that our team made such a positive impression during your stay. Friendly, attentive service is something we take great pride in, and it’s wonderful to know our front desk staff and breakfast attendant helped make your visit feel welcoming—being greeted by name is exactly the kind of personal touch we strive for.We’re also glad you enjoyed the breakfast selection and found your room clean, quiet, and comfortable throughout your six‑night stay. Your feedback about the pool temperature and the room’s renovation status is appreciated as well; comments like yours help guide our ongoing improvement efforts.It was a pleasure having you with us while you visited family, and we’re grateful you chose to stay here. We hope to welcome you back again soon.
4.0分
朋友出游
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The overall property was good/mediocre. The room was clean - no complaint. shower/tub was old and dated.
Staff was great! TV would not go on. Front desk person came up immediately and rectified. Everyone friendly nice and helpful.
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酒店回复: Thank you for sharing your feedback! We’re glad to hear that you found the room clean and that our staff made a positive impression during your stay. We appreciate your comments about the shower/tub and will keep them in mind as we continue our renovation efforts. It’s wonderful to know our team was able to quickly assist with the TV issue and that their friendliness stood out. We hope to welcome you back again soon for an even better experience.
4.0分
情侣出游
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Staff friendly, continental breakfast very good. Shower drain was very clogged with hair and water not going down so I did their job and handled it and the gym is in pretty bad shape- overall the stay was pleasant
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酒店回复: Thank you for sharing your experience and for the kind words about our team and breakfast—we’re glad those aspects stood out positively. We sincerely apologize for the maintenance issue with the shower drain and the condition of the gym. Your feedback has been shared with our housekeeping and engineering teams to ensure these concerns are addressed.We’re currently undergoing renovations, and updates to our fitness area and guest rooms are part of that process. We appreciate your patience and are glad your overall stay was pleasant. We hope to welcome you back to a refreshed experience soon.
2.0分
其他
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There were several issues with the hotel, most of which were addressed by the owner based on a review I posted on Google. The one chronic problem was housekeeping not checking daily to resupply coffee, TP/tissue, empty trash. Their website states housekeeping checks rooms daily, but they don't, even after I complained.
Renovated rooms are nice, staff is polite. Be aware there are busy train tracks behind the hotel that might wake you if you're not normally used to hearing them. Paid for my stay in advance which I regret doing as I was ready to change hotels on day 3.
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酒店回复: Dear Julie,Thank you for sharing your feedback and for recognizing our renovated rooms and polite staff. We sincerely apologize for the inconvenience you experienced with housekeeping service during your stay.To clarify, our current housekeeping schedule provides room service every three days, which includes refreshing amenities such as coffee, tissue, and trash removal. We regret that this was not communicated clearly during your visit and understand how this may have caused frustration.We appreciate your comments, as they help us improve both our communication and guest experience. Your observations about the train tracks and advance payment policy are also noted, and we will continue working to ensure our guests feel comfortable and well‑informed.We hope you’ll consider giving us another opportunity to provide you with a smoother, more enjoyable stay in the future.
3.0分
其他
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Staff was wonderful. I’ve stayed at this hotel many times under different brands. It definitely is due for a refresh. I believe it was built @1974.
Shelly at breakfast does a nice job.
Location is good for my visits.
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酒店回复: Thank you for your continued loyalty and for sharing your thoughtful feedback. We’re delighted to hear that our team, especially Shelly at breakfast, made a positive impression during your stay. It’s wonderful to welcome back guests who’ve experienced our property through its many chapters.We appreciate your candid note about the building’s age and your observations on the need for a refresh. Updates are indeed underway, and we’re excited about the improvements ahead. Our location remains a favorite for many, and we’re glad it suits your travel needs so well.We look forward to welcoming you again and sharing the next phase of our journey with you.
很一般 没啥印象了
除了火车之外，其他都很棒！
床和枕头都不错。不过我当时在火车轨道边，所以到凌晨5点的第四趟火车时，我已经受够了。
我感觉不安全。我的床单上有污渍。工作人员不确定泳池是否已清理干净并可以使用。我无法过夜，因为我觉得侧门开着不安全。
房间不错，打扫得也很好。
My Tv didn’t work
Maintenance guy wasn’t able to fix it.
He said he switch our room. And never came back
The best thing about this motel is the staff. The desk clerks were friendly and efficient, and provided warm and kind greetings. The breakfast was excellent with hot food and lots of choices. The person in charge of the breakfast room addressed me by my name the second day we were here!
The pool is large, it's older but we still did a bit of waterwalking. If it had been a bit warmer, I would have enjoyed it more. Our room was not renovated, but it was quiet, clean, and the beds were comfortable. We stayed six nights while visiting family and the price was good.
The overall property was good/mediocre. The room was clean - no complaint. shower/tub was old and dated.
Staff was great! TV would not go on. Front desk person came up immediately and rectified. Everyone friendly nice and helpful.
Staff friendly, continental breakfast very good. Shower drain was very clogged with hair and water not going down so I did their job and handled it and the gym is in pretty bad shape- overall the stay was pleasant
There were several issues with the hotel, most of which were addressed by the owner based on a review I posted on Google. The one chronic problem was housekeeping not checking daily to resupply coffee, TP/tissue, empty trash. Their website states housekeeping checks rooms daily, but they don't, even after I complained.
Renovated rooms are nice, staff is polite. Be aware there are busy train tracks behind the hotel that might wake you if you're not normally used to hearing them. Paid for my stay in advance which I regret doing as I was ready to change hotels on day 3.
Staff was wonderful. I’ve stayed at this hotel many times under different brands. It definitely is due for a refresh. I believe it was built @1974.
Shelly at breakfast does a nice job.
Location is good for my visits.