酒店回复: Dear Guest,Thank you very much for choosing to stay with us and for taking the time to share your valuable feedback.We are delighted to know that your children enjoyed the pool slide and the Ocean Park at the beach, as creating memorable experiences for families is one of our greatest pleasures. At the same time, we sincerely appreciate your kind comments regarding the cleanliness and comfort of your room.We regret to hear that your breakfast experience did not fully meet your expectations and that you encountered a queue during the busy Obon holiday period. Please be assured that we will review our breakfast service operations to better accommodate the needs of our valued guests, especially during peak seasons.It is wonderful to hear that you found our resort to be a good choice for a family vacation, and we very much hope to welcome you and your family back again for another enjoyable stay.Warm regards,ANA InterContinental Ishigaki Resort
酒店回复: Dear Guest,Thank you very much for staying at ANA InterContinental Ishigaki Resort and for sharing your kind feedback with us.We are delighted to hear that you enjoyed the wide variety of recreational activities, found our facilities clean and well maintained, and experienced warm and friendly service from our team. Your positive comments truly encourage us and mean a great deal to all of our staff.We will continue to strive to provide a comfortable, clean environment and heartfelt hospitality so that every guest can enjoy a memorable stay.We sincerely look forward to welcoming you back to Ishigaki in the future.Warm Regards,ANA InterContinental Ishigaki resort
酒店回复: Dear Guest,Thank you very much for choosing ANA InterContinental Ishigaki Resort and for sharing your detailed feedback.We are pleased to hear that you found your room comfortable with stunning sea views from every angle and enjoyed the spacious balcony. It is also wonderful to know that you appreciated our variety of Japanese and Western breakfast options.Thank you for highlighting the safety concern regarding the unlit path near the Yaeyama Government Office bus stop; we take guest safety seriously and will look into ways to improve lighting or provide guidance for evening returns.Regarding the Marine Park, we understand the separate charge and cancellation policy, and we appreciate your comments. We’re delighted that the nearby sea bathing area with its coral and fish provided a memorable experience for your family.Your kind recommendation means a great deal to us, and we look forward to welcoming you back for another exceptional stay.Warm regards,ANA InterContinental Ishigaki Resort
酒店回复: Dear Mr./Ms.1358051****,Thank you very much for choosing to stay with us at ANA InterContinental Ishigaki Resort and for taking the time to share your detailed feedback.We appreciate your comments regarding transportation options and understand that the location, while convenient for some, may pose challenges without a rental car. We are glad our staff were able to assist you at the airport and hope this made your arrival smoother.Regarding your stay in the Bay Wing, we sincerely apologize for the inconvenience caused by the sofa’s condition in your room. We understand your decision not to change rooms, and we regret any confusion regarding the hotel voucher issued to you and its application at checkout.Please rest assured that we will review our communication processes to ensure such situations are handled more clearly in the future.We appreciate your recognition of our staff’s service attitude, and we remain committed to maintaining and improving our hospitality standards.We hope to have the opportunity to welcome you again and provide a seamless and exceptional experience.Warm regards,ANA InterContinental Ishigaki Resort
房间宽敞，阳台眺望海面颜色很美。酒店有好几个餐厅可选，晚餐可以在酒店内解决。退朝时的海滩很有意思，可以沿着裸露的路面走到海滩中央。石垣岛休闲度假很舒服，酒店无论是装修还是服务也颇为满意，是可以再去的目的地和酒店。
这家酒店无疑是石垣岛最好的度假村。它拥有大型度假村的风格，给人一种专属的感觉。酒店由几栋建筑组成，所以一定要选择最适合您需求的。我选择了最新的一栋面向大海的建筑。它非常新，也很干净。房间有漂亮的海景，也能看到下面的泳池。阳台也很好，可以晾衣服。不过，我也尝试了他们的铁板烧晚餐，但它真的很普通。那家餐厅的空调不够凉快，食物的品质和口味都非常一般，但价格却很贵。厨师几乎没有和顾客互动，包括日本顾客在内，真的就是非常普通。我建议晚餐去别的地方吃。但酒店本身总体来说很不错，强烈推荐。
酒店地理位置优越，景色壮观。餐饮很棒，员工也很友好。不过，沙滩区域没有之前评论说的那么完美，海水不是那么清澈，沙子也比较粗糙。
房间稍微老旧了点，整体还是比较干净整洁的。泳池滑梯和海滩上的ocean park孩子很喜欢。早餐一般，入住时可能正好碰到お盆，游客较多，早上7点半早餐就开始排队了。作为亲子度假的选择还可以。
有投币洗衣机很适合每天下水的行程，海上那个充气堡娃连着玩了几次，但是没有室内儿童乐园。海边的救生衣不是免费的要租，性价比略低。室外泳池没有深水，晚上6点没有救生员，早餐个人觉得一般，酒店沙滩晚上全是小寄居蟹适合小朋友，海里圈了一小块给游客，水里啥鱼也没有，出圈去感觉浪很大不敢冒险。附近没有很近的便利店，酒店里一个小的基本能满足需求，还有卖纪念品和衣服的，种类挺多。总的来说还行，就是海边浮潜有点失望。
因为是和祖母、妈妈一起旅行，所以选择了含早餐的套餐，刚刚好。
酒店也提供洗衣服务，可以洗衣服，还有泳衣脱水机。
遗憾的是，我之前不知道入住海景翼的话，就无法使用主泳池（就是经常在照片里出现的那个日落泳池）。而且也不是说加钱就能用，所以如果是情侣或朋友一起来的话，我觉得住湾景翼会比较好。
但对于家庭旅客来说，海景翼已经很足够了。
设施：各项娱乐活动功能都很完善
卫生：清洁卫生
服务：热情友好
就行政酒廊的价格来说，食物种类有点少，饮品味道也偏淡，不太合我口味。不过，酒店很早就帮我办理了入住，效率很高。行政酒廊专属泳池人不多，还有免费的遮阳伞，可以很好地避开阳光，非常舒适。
机场有公交车直达，但没shuttle bus免费接送。房间十分舒适，角度不同但全部望海，阳台超级大，有日式、西式早餐可选。步行可达堂吉柯德。酒店门前有站点，巴士可以直达米原海滩，市区等等景点，非常方便。但另外一个八重山合同厅前站晚上走回酒店的路上完全没路灯，要注意夜归安排。海上乐园另外付款不可取。海上浴场游开一点就看到一小个珊瑚和鱼，有小朋友的体验会很棒。总体是非常推荐，一定会再次入住的。
朋友推荐的，到离港码头也要几公里，不包车的话不是很方便；机场出来坐4号或10号bus都可以，10号就停酒店门口，4号要步行几分钟，但要看发车时间，10号车次比较少，出来有工作人员会帮助你的，酒店的接驳车只有那几个时间有。
我们住bay wing，整体还行吧，但是房间沙发有明显污渍，工作人员说给我们换，我们嫌麻烦说不用了，结果给了我们酒店消费券却没告知，最后check out要付我们在餐厅吃的面钱才说已经抵扣了，不知道什么情况，整体服务态度还是有日本基本水平的。