酒店回复: Dear Valued Guest,Thank you very much for sharing your experience with us.We are pleased to know that you enjoyed the peaceful setting, the sea view, and particularly our breakfast, which you found exceptional. We’re also glad to hear you liked the offerings at the coffee bar.We appreciate your feedback regarding the Mediterranean restaurant, and we will certainly share your comments with our culinary team for further review.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back for another relaxing visit.Warm regards,Front Office TeamLe Meridien Phuket Mai Khao Beach Resort

酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you enjoyed the hotel’s relaxing atmosphere, spacious grounds, and our breakfast offerings. It’s also wonderful to know that you found the pool and landscaping to be highlights of your experience.At the same time, we appreciate your constructive comments regarding transportation, room amenities, and the overall comfort of your stay. Your feedback is very valuable, and we will review these areas with our team to identify opportunities for improvement, ensuring that our facilities and services meet the high standards associated with the Le Méridien brand.We are delighted that you plan to return and experience the resort again during the dry season. Our team looks forward to welcoming you back for an even more enjoyable and comfortable stay.Warm regards,Front Office TeamLe Meridien Phuket Mai Khao Beach Resort

酒店回复: Dear Valued Guest,Thank you very much for taking the time to share such a detailed review of your recent stay. While we are pleased to know that you enjoyed the hotel’s surroundings, public areas, and the beautiful scenery of Mai Khao Beach, we sincerely regret to learn about the inconveniences you encountered during your stay.Please accept our heartfelt apologies for the shortcomings in housekeeping service, maintenance efficiency, and your breakfast experience. This is certainly not the level of service we strive to deliver. Your feedback has been shared with our Housekeeping, Engineering, and Culinary teams for immediate review and improvement to prevent similar situations in the future.We truly value your comments as they help us identify areas that require attention. We hope to have another opportunity to welcome you back and restore your confidence in our service with a much-improved experience.Warm regards,Le Méridien Phuket Mai Khao Beach Resort

酒店回复: Dear Valued Guest,Thank you very much for sharing your detailed feedback following your stay with us. We are delighted to hear that you and your family enjoyed the peaceful environment, beautiful surroundings, and our Kids’ Club. It’s also wonderful to know that our front desk team made a positive impression with their friendly and attentive service.At the same time, we appreciate your comments regarding the children’s pool and in-room amenities. Please rest assured that your feedback has been shared with the relevant departments for review and improvement.We’re very pleased that your stay during the National Day holiday exceeded your expectations, and we look forward to welcoming you and your family back to Le Méridien Phuket Mai Khao Beach Resort for another enjoyable stay.Warm regards,Front Office TeamLe Meridien Phuket Mai Khao Beach Resort

酒店回复: Dear Valued Guest,Thank you very much for sharing your experience following your recent stay with us at Le Méridien Phuket Mai Khao Beach Resort.We are delighted to learn that you and your family enjoyed a comfortable and relaxing holiday with us, and that you appreciated the beachfront location as well as the room upgrades provided during your stay. It is especially pleasing to know that spending time within the resort allowed you to fully unwind and enjoy the experience.We also appreciate your understanding regarding the resort’s location and are glad that the tranquil setting contributed positively to your stay.Thank you once again for your kind feedback. We truly look forward to welcoming you and your family back for another memorable visit in the future.Warm regards,Le Méridien Phuket Mai Khao Beach Resort Team

酒店回复: Dear Valued Guest,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our spacious room, excellent water quality, and the resort’s swimming pools.We regret to learn that the room cleaning service did not meet your expectations and that you had to request housekeeping. Please rest assured that your comments have been shared with our team for improvement to ensure a more seamless experience for our future guests.As our resort is located in a peaceful and secluded area, we understand the limited accessibility to nearby shops and appreciate your understanding.We hope to have the opportunity to welcome you back and provide an even more enjoyable and comfortable stay.Warm regards,Le Méridien Phuket Mai Khao Beach Resort

酒店回复: Dear Khun Nan0919,Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you found our facilities and cleanliness to your satisfaction, and that our team—especially our maintenance and pool staff—provided friendly and attentive service.We apologize for the inconvenience caused by the air conditioner noise and appreciate your patience while our team resolved the issue. Your feedback regarding breakfast pricing for children is also well noted and will be shared with our management for review as we continuously aim to provide fair and family-friendly value.We truly appreciate your constructive comments and hope to welcome you back for another comfortable and relaxing stay in the future.Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort

酒店回复: Dear Valued Guest,Thank you so much for taking the time to share your wonderful review of your recent stay with us. We’re thrilled to hear that you had a positive experience and that our team was able to make your visit enjoyable.Your kind words mean a lot to us, and we truly appreciate your feedback. It’s always our aim to provide the best possible service, and knowing that we met your expectations motivates us to keep doing our best.We hope to welcome you back in the near future!Warm regards,Front Office TeamLe Meridien Phuket Mai Khao Beach Resort

酒店回复: Dear Valued GuestThank you for choosing to stay with us and for sharing your experience. We’re delighted to hear that you enjoyed the room, service, and value during your time with us. The safety of our guests is always our top priority, and we appreciate your understanding regarding the red flag warnings on the beach due to strong waves.We’re sorry to hear about your experience at the nearby restaurant. As it is not managed by our hotel, we regret that it left you with a negative impression. However, we do take your feedback seriously and will continue to recommend dining options that provide the best value and experience for our guests.We truly appreciate your comments and hope to have the pleasure of welcoming you back for another relaxing stay.Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort

酒店回复: 尊敬的 Khun RED RED RED 非常感谢您与我们分享您近期的入住体验。我们很高兴得知我们的团队能够安排您提前入住，并且您觉得我们的员工热情友好。很高兴得知您在我们的床垫上睡得安稳，我们的自助早餐也给您留下了美好的印象。 然而，我们很遗憾得知您的入住受到了隔壁房间噪音的干扰。对于由此造成的不便，我们深表歉意。我们非常重视您的反馈，因为它有助于我们发现可以改进宾客体验的地方，我们一定会与我们的团队一起审查隔音问题。 我们非常重视您的意见，并希望未来能再次欢迎您，享受更舒适的住宿体验。 此致， Chanisorn Sangngern， 前台助理经理 普吉岛迈考艾美海滩度假村