酒店回复: Hello Marisa, Agradecemos sinceramente pelo seu feedback positivo e por destacar a recepção. Ficamos felizes em saber que você encontrou o quarto limpo e que, no geral, sua experiência foi satisfatória. Agradecemos também pela recomendação e pelo reconhecimento do esforço da nossa equipe. Esperamos recebê-la novamente em sua próxima visita!
5.0分
商务出差
原文
翻译提供方：Google
我感觉良好且平静
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酒店回复: Hello Cristian,Nos alegra saber que disfrutaste de la tranquilidad de nuestro hotel. Creemos que un ambiente sereno es fundamental para una experiencia placentera. Agradecemos tus comentarios y esperamos que tu próxima visita sea igualmente satisfactoria, permitiéndote relajarte y disfrutar de todo lo que ofrecemos.
3.0分
其他
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The bathroom had a funny smell. One of the beds seemed like it had a broken spring… the service was excellent though, when we checked in he upgraded us to a double king room for free so we could be on the first floor (no elevator, and we had 3 littles to haul)
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酒店回复: Hello Elizabeth, Thank you for sharing your experience. We're glad to hear that you appreciated the excellent service and the room upgrade. Your feedback regarding the bathroom smell and bed issue is noted, and will be shared with our maintenance team for review. We hope to provide an even better experience during your next visit when you can enjoy all our amenities to the fullest.
5.0分
其他
Its all really great. I didnt use the laundry this time but it's cool too. The staff are friendly and you cant beat it for the price
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酒店回复: Hello Joseph,Thank you for your positive feedback! We're delighted to hear you had a great experience with our friendly staff and found our pricing appealing. We appreciate your insights and hope to welcome you back on your next visit, where you can experience even more of our amenities, including the laundry service!
1.0分
家庭亲子
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My brother got locked in the bathroom. The door knob was broken. The shower and tub were grimy. No elevators for elderly and handicapped. The incidental fees can vary.
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酒店回复: Hello Raymond,We appreciate your feedback regarding your recent experience at our hotel. I’m sorry to hear about the issues you encountered, including the bathroom door and cleanliness. Your comments about accessibility and incidental fees will be shared with the management team for consideration. We strive to improve our services and ensure a pleasant stay for all our guests, and your insights are valuable in this process. Thank you for sharing your thoughts.
4.0分
商务出差
Good stay
Room was really clean. Everything was great the only problem was the Wi-Fi didn't reach the room on the second floor.
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酒店回复: Hello Stephen, Thank you for your feedback regarding your recent stay. We’re pleased to hear that you found your room clean and overall enjoyed your experience. We understand how important reliable Wi-Fi is for our guests, and your comments will be shared with our management team for consideration. We hope to welcome you back in the future for an even better stay.
3.0分
家庭亲子
The property was nice. The internet access not good. The front desk clerk was great helped out anytime we needed it.
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酒店回复: Hello Rayettte, Thank you for your feedback. We're glad to hear you enjoyed the property and found our front desk staff helpful. We appreciate your comments regarding the internet access, as we continuously strive to improve our services for future guests. Your insights are valuable to us as we aim to enhance the overall experience at our hotel. Thank you for sharing your thoughts.
2.0分
家庭亲子
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Place was dirty. Many broken things in multiple rooms. My brother got locked in the bathroom. The deposit was ridiculous, with a 5-7 business day return. Definitely don't recommend this place.
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酒店回复: Hello Raymond, Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Cleanliness and maintenance are important to us, and we take all concerns seriously. Please know your comments will be shared with the appropriate departments to help us improve. We appreciate your insights and hope you find a more suitable accommodation for your future travels.
3.0分
家庭亲子
Clean room, pool was out of service, ice machine out of service, no breakfast, quiet. I would stay here again but could use some improvements.
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酒店回复: Hello Stephanie, Thank you for your feedback. We’re glad to hear you enjoyed the clean room and quiet atmosphere. Your notes about the pool, ice machine, and breakfast will be shared with the management team, as we continually strive to enhance our guest experience. We hope to welcome you back in the future for an even better stay.
早餐很一般。酒店设施的开放时间不方便。按摩浴缸坏了！！！
祝您入住愉快！
晚上我在前台受到了热情的接待！
我很喜欢，而且价格也很实惠。
我住的房间超级干净，虽然关门有点费劲，还有点霉味，但这并不困扰我。就这个价格来说，性价比很高了。
我推荐这家酒店，以后还会再来的。
谢谢接待团队。
我感觉良好且平静
The bathroom had a funny smell. One of the beds seemed like it had a broken spring… the service was excellent though, when we checked in he upgraded us to a double king room for free so we could be on the first floor (no elevator, and we had 3 littles to haul)
Its all really great. I didnt use the laundry this time but it's cool too. The staff are friendly and you cant beat it for the price
My brother got locked in the bathroom. The door knob was broken. The shower and tub were grimy. No elevators for elderly and handicapped. The incidental fees can vary.
Good stay
Room was really clean. Everything was great the only problem was the Wi-Fi didn't reach the room on the second floor.
The property was nice. The internet access not good. The front desk clerk was great helped out anytime we needed it.
Place was dirty. Many broken things in multiple rooms. My brother got locked in the bathroom. The deposit was ridiculous, with a 5-7 business day return. Definitely don't recommend this place.
Clean room, pool was out of service, ice machine out of service, no breakfast, quiet. I would stay here again but could use some improvements.