酒店回复: Dear Marcella ,Thank you for sharing your experience. It is wonderful to hear that our front desk team provided a warm and welcoming check in and that you and your family enjoyed the clean rooms and pool. We look forward to hosting you again and providing another pleasant and memorable stay.Sincerely, General Manager
酒店回复: Dear Candy ,Thank you for sharing your feedback. We are glad you enjoyed our quiet location, comfortable room, and breakfast. Your notes regarding the check in experience and room assignment are appreciated, as they help guide improvements. We look forward to welcoming you again and providing an even more pleasant and welcoming stay.Sincerely, General Manager
酒店回复: Dear Guest,Thank you for sharing detailed feedback about your stay. While it is encouraging to hear that the front desk interaction was friendly, the concerns you described regarding room condition and overall standards are taken seriously and have been reviewed by leadership for immediate attention. Guest comfort, cleanliness, and consistency are central to the Best Western experience. Your comments help guide corrective actions and reinforce our commitment to delivering an environment that aligns with brand expectations for all future guests.Sincerely, Hotel Manager.
酒店回复: Dear Guest,Thank you for providing such thoughtful feedback. We are pleased that you found your room quiet, clean, and comfortable for a restful night. Details regarding in-room features, water temperature, and breakfast offerings are valuable as we continue refining the overall guest experience. It is encouraging to know the coffee stood out positively. Your insights help us maintain a practical, welcoming environment for travelers seeking convenience and reliability.Sincerely, General Manager
酒店回复: Dear Guest,Thank you for sharing your experience with us. We are pleased to hear that you found the rooms clean and enjoyed the breakfast offerings, including the fresh waffle station. It is great to know the pool added to your stay and that our team made you feel welcome and well cared for. Feedback like yours highlights the value we strive to deliver, and we appreciate you choosing our hotel for your visit.Sincerely, Hotel Manager.
酒店回复: Dear Guest,Thank you for choosing our hotel as your convenient stop along US 1. We are pleased to know the location worked well for your travels and that you enjoyed a restful night’s sleep. Providing comfort, reliability, and ease for guests on the road is always a priority for our team. Your kind feedback reflects our commitment to consistent quality, and we would be delighted to welcome you again whenever your journey brings you this way.Sincerely, Hotel Manager.
酒店回复: Dear Guest,Thank you for taking the time to share your experience. It is great to hear that your stay was positive overall and well suited for a comfortable overnight visit. Your note regarding the shower head is helpful, as attention to these details supports a consistently refreshing experience. We are pleased that the rest of your stay met your expectations, and we look forward to welcoming you again for another enjoyable and convenient visit.Sincerely, General Manager
4.0分
家庭亲子
原文
翻译提供方:Google
自动售货机没有水,只有苏打水和能量饮料。浴室通风不良,空调噪音极大。
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酒店回复: Dear Xu ,Thank you for sharing your feedback. We are glad your stay was positive overall, and we appreciate your notes regarding the vending options, bathroom ventilation, and AC noise. Your observations help guide improvements, and we look forward to welcoming you again for an even more comfortable and enjoyable visit.Sincerely, General Manager
5.0分
商务出差
原文
翻译提供方:Google
推荐入住
工作人员非常友好,详细介绍了酒店情况。地理位置优越,环境清幽。
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酒店回复: Dear Guest,Thank you for sharing your thoughtful feedback. It is wonderful to know that our team made a positive impression with friendly and informative service. We are pleased that you found the location enchanting and peaceful, as we aim to provide a relaxing environment for every guest. Your recommendation means a great deal to us and reinforces our commitment to warm hospitality, comfortable surroundings, and a welcoming atmosphere for travelers seeking both convenience and calm during their stay.Sincerely, Hotel Manager.
5.0分
其他
原文
翻译提供方:Google
接待员很棒,乐于助人,而且很友好!我一定会再来,就为了她!热早餐很棒!
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酒店回复: Dear Guest,Thank you for taking the time to share your experience with us. It is wonderful to hear that our receptionist made such a positive impression with her friendly and helpful service. Providing warm, attentive hospitality is a top priority for our team. We are also pleased that you enjoyed the hot breakfast, which is prepared to start each morning on a satisfying note. Your kind feedback motivates us to continue delivering consistent comfort and service, and we look forward to welcoming you again.Sincerely, Hotel Manager.
满意的顾客
我们到达办理入住手续时,前台的年轻女士非常友好热情,为我和我的家人提供了优质的客户服务。如果下次再来这里,我一定会再次入住。房间干净,泳池干净,交通便利。
位置很棒。非常安静。房间很好,只是我们预订了一张特大床,但到达时,发现唯一的特大床房可以吸烟。早餐很棒。
我们到达时,前台女士没有迎接我们,也没有对我们微笑或说一句好话。
千万别住这里
前台很友好,但房间里有蟑螂,床边墙上有类似血迹的污渍,浴室墙上也有其他污渍,马桶座圈上也有脏东西,前台还不给汽水机找零。总之,不符合贝斯特韦斯特的标准。
这是一家旅行者酒店——睡一晚就走的地方。就这点来说,它还不错——房间安静、干净,而且看起来很安全。有些小东西坏了,热水不是很热,电视虽然很大,但画面有点模糊。别指望能吃到早餐——味道很糟糕。不过他们的咖啡不错。
房间很干净。早餐比我预期的要丰富。我本来以为是欧陆式早餐,结果我们得到了更多,甚至还得到了自制华夫饼机,太棒了!泳池很棒,工作人员也非常热情好客。
我们预订这家酒店是为了方便,它位于美国1号公路旁,对旅行者来说位置很好。贝斯特韦斯特酒店总是能提供良好的睡眠。
总体不错
总体来说,体验不错。唯一的小抱怨是淋浴喷头需要更换。肯定是某些接口堵塞了。不过,对于一晚的住宿来说,其他一切都还不错。
自动售货机没有水,只有苏打水和能量饮料。浴室通风不良,空调噪音极大。
推荐入住
工作人员非常友好,详细介绍了酒店情况。地理位置优越,环境清幽。
接待员很棒,乐于助人,而且很友好!我一定会再来,就为了她!热早餐很棒!