酒店回复: Hi Denis!Thank you for staying with us!On behalf of our housekeeping team, I would like to apologize that their cleaning carts were placed in the entry way of your room. I have mentioned this to our Executive Housekeeper and they are working with their team to ensure that the cleaning carts are not placed in areas that block our guests.We hope to have you as our guest again in the future!
3.0分
家庭亲子
First room was in pretty rough shape & quite small. Breakfast is good but all things being equal, will probably try other options next time.
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酒店回复: Hi Ian!Thank you for staying with us! We strive to provide all our guests with a comfortable stay, I apologize that this was not supplied. We will use your feedback to make improvements to ensure we are suppling exceptional service to our guests.We hope you will stay with us again to allow us to provide you an exceptional stay!
5.0分
其他
Everything was great. The staff at the check in desk and the breakfast buffet were especially friendly.
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酒店回复: Hi Ross!Thank you for staying with us! We are so glad you enjoyed your stay.Thank you for recognizing our staff, we are so fortunate to have the hardworking and caring staff we do!We look forward to seeing you again in the future.
5.0分
其他
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Our first choice always due to having everything you need under one roof, dining, pool, bar, breakfast, shuttle to airport and Vandal games. Super happy to see remodels beginning on bathrooms, much needed. Also would be nice to have at least 2 bottles of water in each room. The taste of Moscow tap water is toooo much
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酒店回复: Hi Nancy!Thank you for staying with us, we are so happy to hear that you enjoyed your stay and all our amazing amenities. We are so very excited for our bathroom remodel and cannot wait to share these upgrades with our guests.We look forward seeing you again.
5.0分
其他
Service and staff were excellent I loved the nostigalic vibe of the hotel! It was clean and updated and close to everything.
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酒店回复: Hi Amanda! Thank you for staying with us!We are so glad to hear that you enjoyed your stay with us and we look forward to seeing you again.
5.0分
其他
Hotel was great and super helpful. Restaurant was cozy and delicious. Definitely plan on coming back.
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酒店回复: Hi Nicole!Thank you for staying with us! We are so glad to hear that you enjoyed your stay and our onsite restaurant.Thank you for recognizing our staff, we are so lucky to have the caring and hardworking staff we do!We look forward to having you as our guest again.
5.0分
其他
Great place to stay! Clean room. Good breakfast. Nice friendly helpful staff. Perfect location for U of I ! Will be back. Thank you.
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酒店回复: Hi Jason!Thank you for staying with us! We are so happy to hear that you enjoyed your stay and all our amazing amenities.We look forward to seeing you again!
5.0分
其他
I've stayed here several times and it's always a good experience. The staff is very friendly and helpful. Everything is clean and well kept. Great breakfast.
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酒店回复: Hi Kenneth! Thank you for staying with us! We are so glad to hear that you enjoyed your stay. Thank you for recognizing our staff, we are so fortunate to have the hardworking and caring staff we do.We look forward to seeing you again!
3.0分
其他
Room was clean and we enjoyed our stay. The only complaint we have is our room didn’t get serviced. I could have called but it was evening when we got back.
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酒店回复: Hi David!Thank you for staying with us! We are so glad to hear that you enjoyed your stay with us.On behalf of our housekeeping team, I would like to apologize that your room was not serviced during your stay. Our housekeeping team services rooms every other day, I apologize that they missed your room.We hope to have you as our guest again in the future!
5.0分
家庭亲子
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From the moment we arrived staff was very welcoming. They accommodated our needs to check in early so we can make it to the Apple cup. The facility was an excellent condition will definitely go back.
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酒店回复: Hi Walter!Thank you for staying with us! Thank you for recognizing our Front Desk staff, I am so glad to hear they were able to assist you with an early check in so that you could make it to the game!We look forward to seeing you.
我家门口总是停着装满脏床单的手推车。
First room was in pretty rough shape & quite small. Breakfast is good but all things being equal, will probably try other options next time.
Everything was great. The staff at the check in desk and the breakfast buffet were especially friendly.
Our first choice always due to having everything you need under one roof, dining, pool, bar, breakfast, shuttle to airport and Vandal games. Super happy to see remodels beginning on bathrooms, much needed. Also would be nice to have at least 2 bottles of water in each room. The taste of Moscow tap water is toooo much
Service and staff were excellent I loved the nostigalic vibe of the hotel! It was clean and updated and close to everything.
Hotel was great and super helpful. Restaurant was cozy and delicious. Definitely plan on coming back.
Great place to stay! Clean room. Good breakfast. Nice friendly helpful staff. Perfect location for U of I ! Will be back. Thank you.
I've stayed here several times and it's always a good experience. The staff is very friendly and helpful. Everything is clean and well kept. Great breakfast.
Room was clean and we enjoyed our stay. The only complaint we have is our room didn’t get serviced. I could have called but it was evening when we got back.
From the moment we arrived staff was very welcoming. They accommodated our needs to check in early so we can make it to the Apple cup. The facility was an excellent condition will definitely go back.