酒店回复: Dear Laura, Thank you for choosing to stay with us and for taking the time to provide a review. Your comfort is our priority. We're sorry to hear that you experienced humidity during your stay and that we didn't meet your expectations. We appreciate your feedback and will review it with our team as we continually strive to improve our guest experience. We hope to have the opportunity to host you again and provide a more enjoyable and comfortable stay.
5.0分
朋友出游
We enjoyed using the lobby to meet with our friends, the gym was nice, and the staff was very friendly ( Alexis )
4.0分
其他
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Room was clean and the bed was comfortable. However, the room had a “musty” smell. We ate the breakfast two out of the four days we were there. They need to add more items to the breakfast bar.
2.0分
其他
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Parking was great, checking is was easy and the staff were very friendly. However, the room was horrible. It had a really bad smell. It smelled like a dead rat. I should have said something when I arrived but I’m not usually the person to complain. I told myself it’s just to sleep and head out the next morning. But the smell didn’t let me sleep and the AC wasn’t cooling our room. I wouldn’t be staying there again. We stayed for a family reunion.
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酒店回复: Dear Jessica M, Thank you for sharing your feedback. I’m pleased to hear you found our parking, check-in, and team welcoming. However, I sincerely apologize for the odor and AC issues—this is not the standard experience we want to provide. We have already fixed the room and inspected the unit to prevent this from happening again.We hope you will consider giving us another opportunity to offer you the comfortable stay you expected.Sincerely,RayGeneral Manager
5.0分
情侣出游
It was a coo experience , the staff was a nice lady at the front, pulled up my reservation from ******* with no problem and the room was clean. Thanks
4.0分
其他
Had a good stay while on a motorcycle trip with friends. It would have been a GREAT stay if the pool wasnt green and nasty.
3.0分
商务出差
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It was a decent stay. There were some oddities with Snack hour between 5:30 & 7:30. Breakfast was a bit odd. Very clean. One of the lamps in my room wasn’t plugged in and there were quite of bit of scuffs on the walls. I think it suited the price
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酒店回复: Thank you, Dylan, for taking the time to share your feedback. We’re pleased to hear that you found your stay clean and overall satisfactory. Your comments regarding the snack hour, breakfast, and room details are appreciated and will be shared with our team to help us improve the guest experience. We’re committed to refining these areas and ensuring every aspect of your stay meets expectations. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit.
位置不错 距离10号公路很近 服务也很好
前台人员不会说英语，最后不得不让她的小女儿来做翻译。
Best Western Plus Longhorn 酒店
7 年前参加 F1 COTA 赛事时住过这里
之前在这里住了一晚，后来决定不再住了，酒店本身没什么变化，只是开始有点老旧了，不是翻新，只是需要修补一下磨损。
真可惜。我准备搬走，再次参加 F1 COTA 赛事了。
床不是很干净，房间里有一种非常难闻的气味，在这种条件下的房间价格非常高。
We enjoyed using the lobby to meet with our friends, the gym was nice, and the staff was very friendly ( Alexis )
Room was clean and the bed was comfortable. However, the room had a “musty” smell. We ate the breakfast two out of the four days we were there. They need to add more items to the breakfast bar.
Parking was great, checking is was easy and the staff were very friendly. However, the room was horrible. It had a really bad smell. It smelled like a dead rat. I should have said something when I arrived but I’m not usually the person to complain. I told myself it’s just to sleep and head out the next morning. But the smell didn’t let me sleep and the AC wasn’t cooling our room. I wouldn’t be staying there again. We stayed for a family reunion.
It was a coo experience , the staff was a nice lady at the front, pulled up my reservation from ******* with no problem and the room was clean. Thanks
Had a good stay while on a motorcycle trip with friends. It would have been a GREAT stay if the pool wasnt green and nasty.
It was a decent stay. There were some oddities with Snack hour between 5:30 & 7:30. Breakfast was a bit odd. Very clean. One of the lamps in my room wasn’t plugged in and there were quite of bit of scuffs on the walls. I think it suited the price