酒店回复: Dear Guest,We're truly sorry to hear about your experience. What you described falls far below the standards we aim to uphold, and we understand your frustration. Your feedback is being taken seriously and will be shared with the appropriate management team for immediate review. Thank you for bringing these issues to our attention—we appreciate you taking the time to share your experience.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
美好的
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酒店回复: Dear Guest,Thank you for your perfect rating. We are glad you had a positive experience during your stay. Your feedback encourages our team to continue providing excellent service. We look forward to welcoming you back for another comfortable and enjoyable visit in the future.Sincerely, Hotel Manager
5.0分
情侣出游
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For the price point, it is an excellent room. All the necessities, and a covered pool and spa. Breakfast was a pleasant surprise. Made to order breakfasts off a menu! Water pressure was phenomenal and excellent showerhead.
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酒店回复: Dear Guest,Thank you for sharing your wonderful feedback. We are delighted to know you enjoyed the excellent value, comfortable room, and the covered pool and spa. It is great to hear the made to order breakfast, strong water pressure, and shower experience added to your stay. We look forward to welcoming you back.Sincerely, Hotel Manager
3.0分
其他
Room was average. Breakfast was offered in an Indian Restaurant on the premises and the food was terrible.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to know your room was satisfactory, but we’re truly sorry the breakfast experience did not meet expectations. We appreciate you bringing this to our attention and will review it with the restaurant team. We hope to have the chance to offer you a much better stay next time.Sincerely, Hotel Manager
1.0分
其他
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Toilet ran on all night. Continental breakfast was unusable. Had to order from waiter who was nowhere to be found. When you found him he was terribly rude. I would have rated this hotel as a negative star hotel but this option wasn’t available. Stay away as it is disgusting.
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酒店回复: Dear Alan,We appreciate you taking the time to share your experience, and we recognize that your stay fell far below expectations. The issues you reported with the running toilet, unusable breakfast, and unprofessional service are serious concerns. Your feedback highlights areas that require immediate attention, including room maintenance, breakfast service, and staff training. We are reviewing these matters thoroughly to ensure corrective actions are implemented so future guests do not face similar problems.Sincerely,Hotel Manager
3.0分
其他
A nice place to stay for a stop on a roadtrip, clean, and very nice people at check in and at the restaurant
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酒店回复: Dear Guest,We are pleased to know you had a pleasant stop during your road trip and appreciated our clean accommodations and the friendliness of our staff at both check-in and the restaurant. Your kind words mean a lot to our team. We have noted your rating and will continue working to enhance the overall guest experience for even greater satisfaction on your next visit.Sincerely, Hotel Manager
5.0分
其他
Staff was very friendly. Clean and comfortable beds and pillows. Restaurant was great. Hot breakfast made for you. Easy access off interstate. Great place.
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酒店回复: Dear Nicolette,We are thrilled to receive your perfect 10/10 rating and truly appreciate your wonderful feedback. It is delightful to know that you enjoyed our friendly staff, clean and comfortable rooms, and the convenience of our on-site restaurant with a hot made-to-order breakfast. We are also glad our location provided easy access for your travels.Your kind words mean a lot to our team, and we look forward to welcoming you back for another great stay soon.Sincerely,Hotel Manager
4.0分
家庭亲子
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I didn't realize this was a motel, but it didn't harm the stay. Breakfast is made to order, which is cool, but the menu feels stringent; it says things like "no substitutions" and each menu option tells you exactly what you're going to get. I didn't ask, but I suspect you can only order one entree per person per morning. Drinks, however, I was able to order both coffee and a drink for my food, so it wasn't worth complaining about. The shower was... poorly designed, but passable, and there were no issues with water pressure. Bathroom ventilation was poor considering it's a motel and could easily vent directly to the outside. The surrounding area smelled like what I assume is farm life but may have been a failed sewage cleanup, though there's not much the hotel can do about that, and inside smelled fine. I notice pretty much the whole state smells that way.
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酒店回复: Dear Josh,We are pleased to see your positive 8/10 rating and appreciate your thoughtful feedback. It is great to know you enjoyed our made-to-order breakfast and found your overall stay comfortable.We have noted your comments regarding the breakfast menu flexibility, shower design, and bathroom ventilation. Your observations are valuable and will be shared with our team for review and improvement. We are also glad that you found the room clean and unaffected by any outside odors.We look forward to welcoming you again soon.Sincerely,Hotel Manager
房间很大设施很好👍，服务好，卫生干净。下次还会入住这里。
挺好的，路上住一晚挺方便。
这绝对是我住过的最糟糕的酒店。房间臭气熏天，家具破损，地毯污渍斑斑，墙壁/门/地板脏兮兮的。早餐充其量也只能算是一般，尤其是服务员在房间里咒骂、敲打，还大喊着要辞职的时候。
Best Western，你得整顿一下这个地方了。
美好的
For the price point, it is an excellent room. All the necessities, and a covered pool and spa. Breakfast was a pleasant surprise. Made to order breakfasts off a menu! Water pressure was phenomenal and excellent showerhead.
Room was average. Breakfast was offered in an Indian Restaurant on the premises and the food was terrible.
Toilet ran on all night. Continental breakfast was unusable. Had to order from waiter who was nowhere to be found. When you found him he was terribly rude. I would have rated this hotel as a negative star hotel but this option wasn’t available. Stay away as it is disgusting.
A nice place to stay for a stop on a roadtrip, clean, and very nice people at check in and at the restaurant
Staff was very friendly. Clean and comfortable beds and pillows. Restaurant was great. Hot breakfast made for you. Easy access off interstate. Great place.
I didn't realize this was a motel, but it didn't harm the stay. Breakfast is made to order, which is cool, but the menu feels stringent; it says things like "no substitutions" and each menu option tells you exactly what you're going to get. I didn't ask, but I suspect you can only order one entree per person per morning. Drinks, however, I was able to order both coffee and a drink for my food, so it wasn't worth complaining about. The shower was... poorly designed, but passable, and there were no issues with water pressure. Bathroom ventilation was poor considering it's a motel and could easily vent directly to the outside. The surrounding area smelled like what I assume is farm life but may have been a failed sewage cleanup, though there's not much the hotel can do about that, and inside smelled fine. I notice pretty much the whole state smells that way.