酒店回复: Dear Guest,We're truly sorry to hear about your experience. What you described falls far below the standards we aim to uphold, and we understand your frustration. Your feedback is being taken seriously and will be shared with the appropriate management team for immediate review. Thank you for bringing these issues to our attention—we appreciate you taking the time to share your experience.Sincerely, Hotel Manager
酒店回复: we are apologies for the any inconvenience cause
5.0分
其他
原文
翻译提供方：Google
美好的
展开
酒店回复: Dear Guest,Thank you for your perfect rating. We are glad you had a positive experience during your stay. Your feedback encourages our team to continue providing excellent service. We look forward to welcoming you back for another comfortable and enjoyable visit in the future.Sincerely, Hotel Manager
5.0分
其他
Great front desk staff! Room was very clean and nicely updated. Quiet area with on-site diner. Lovely stay.
展开
酒店回复: Dear Guest,Thank you for your wonderful review. We are delighted you enjoyed our friendly front desk team, clean and updated room, and peaceful location. It is great to hear you appreciated the on-site diner as well. We look forward to welcoming you back for another lovely stay.Sincerely, Hotel Manager
1.0分
情侣出游
展开
Condition of property was awful compared to the photos it felt like a bait n switch. We were in need of a place to stay in bad weather too but couldn’t get into parking lot it was being tarred over and not well lit as to where rooms were. When we drove by pool area we knew we had been duped. ‘resort’ misnomer. Looked like no one at the motel - no one. It didn’t feel safe to check in. So we moved on. The town had signs welcome to hell keep going that was not fun to see The Eatery was the o my redeeming factor down the street had character convenient store combo with bar restaurant. They gave us referral to quality inn in Fillmore which wasn’t on ******* list and met basic standards.
展开
酒店回复: Dear Guest,We are sorry to hear about your disappointing experience, Vincent. Your detailed feedback is valuable and will help our team identify areas for improvement. We appreciate your honesty and hope that future stays elsewhere provide a safe and comfortable experience that meets your expectations.Sincerely, Hotel Manager
5.0分
家庭亲子
Great little hidden gem. One of the cleanest older hotels I have ever seen. Cool little made to order breakfast area.
展开
酒店回复: Dear Guest,Thank you for your kind words! We’re thrilled you enjoyed our clean rooms and the made-to-order breakfast. We hope to welcome you back to our hidden gem soon!Sincerely, Hotel Manager
5.0分
其他
展开
Stopped for 1 night on our way home. Service was outstanding. Breakfast was amazing. The room was roomier than appeared and bed was super comfortable. Very happy we stopped here.
展开
酒店回复: Dear Guest,Thank you for your wonderful feedback, Glenn. We are delighted to hear that you enjoyed your one night stay and found the room comfortable. It is great to know that our service and breakfast added to your experience. We look forward to welcoming you again on your travels.Sincerely, Hotel Manager
2.0分
其他
Neglected Property
Neglected Property. Years ago this was a nice place. Now it's a disappointment. Definitely not worth what I had to pay to stay the night.
展开
酒店回复: Dear William,We are concerned to hear that your stay did not meet expectations and that you found the property neglected. Your feedback is important, and we will review the areas you highlighted to ensure improvements are made. We appreciate you sharing your experience as it helps us provide a better stay for future guests.Sincerely,Hotel Manager
房间很大设施很好👍，服务好，卫生干净。下次还会入住这里。
挺好的，路上住一晚挺方便。
这绝对是我住过的最糟糕的酒店。房间臭气熏天，家具破损，地毯污渍斑斑，墙壁/门/地板脏兮兮的。早餐充其量也只能算是一般，尤其是服务员在房间里咒骂、敲打，还大喊着要辞职的时候。
Best Western，你得整顿一下这个地方了。
酒店正在维修和翻新。泳池区域确实有些问题，水疗中心里有一条毛巾和一把锤子，电线也裸露在外。泳池水面上漂浮着虫子，但没有标志表明泳池已关闭，前台也没有任何关于泳池关闭的说明。浴室急需翻新。早餐不错，是现点现做的，但我们坐的那个小隔间里有一根金属带伸出来，划伤了我们的腿。度假村绝对应该从酒店描述中删除。以酒店的现状来看，价格绝对过高。
美好的
Great front desk staff! Room was very clean and nicely updated. Quiet area with on-site diner. Lovely stay.
Condition of property was awful compared to the photos it felt like a bait n switch. We were in need of a place to stay in bad weather too but couldn’t get into parking lot it was being tarred over and not well lit as to where rooms were. When we drove by pool area we knew we had been duped. ‘resort’ misnomer. Looked like no one at the motel - no one. It didn’t feel safe to check in. So we moved on. The town had signs welcome to hell keep going that was not fun to see The Eatery was the o my redeeming factor down the street had character convenient store combo with bar restaurant. They gave us referral to quality inn in Fillmore which wasn’t on ******* list and met basic standards.
Great little hidden gem. One of the cleanest older hotels I have ever seen. Cool little made to order breakfast area.
Stopped for 1 night on our way home. Service was outstanding. Breakfast was amazing. The room was roomier than appeared and bed was super comfortable. Very happy we stopped here.
Neglected Property
Neglected Property. Years ago this was a nice place. Now it's a disappointment. Definitely not worth what I had to pay to stay the night.