酒店回复: Dear Laura, We truly appreciate your review and your recommendation! Best Western Plus Seawall Inn & Suites By The Beach has become a favorite for cruisers, and it’s wonderful that the convenience of being able to leave your car here for the week made your plans easier. It was a pleasure having you here, and we look forward to welcoming you back before your next trip out to sea!
5.0分
家庭亲子
原文
翻译提供方:Google
房子很旧,很脏,而且有很多损坏,家具也损坏了。
接待员非常友好,乐于助人。
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酒店回复: Dear Alejandro,Thank you for letting us know about your stay. We’re glad our receptionist made you feel welcome with friendly and helpful service. That said, we appreciate your comments about the condition of the property and will share them with our team for review. We hope you’ll consider giving us another chance in the future.
4.0分
其他
原文
翻译提供方:Google
BWP 加尔维斯顿海堤住宿
位置,房间条件,早餐。所有的服务都很好。
然而,一进房间,一股浓浓的清洁剂味儿就残留下来了。
外面还有更多的东西,我不得不进去。
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酒店回复: Thank you for your review and for being our guest. Your kind words about our wonderful location, accommodations, and sensational breakfast are truly appreciated. Please know that guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable and clean accommodations. We will have a discussion with housekeeping to ensure any odor from our cleaning solutions are swiftly resolved. Thank you for letting us know. It was truly our pleasure having you here and we hope to welcome you back for a stay worthy of a perfect rating.
5.0分
家庭亲子
原文
翻译提供方:Google
环境好!住宿条件与其他城市同类型酒店差不多,价格是其他城市的2.5倍!
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酒店回复: Thank you for sharing your feedback. Hearing from our wonderful guests allows us to ensure our service and accommodations are top-notch. We hope to have the pleasure of welcoming you back again,
5.0分
其他
原文
翻译提供方:Google
工作人员非常友善,当我晚上遇到问题时,他们帮助了我。
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酒店回复: We're thrilled to know that our amazing team members helped make your visit to Best Western Plus Seawall Inn & Suites By The Beach that much better. Please come back and join us again in the future.
5.0分
朋友出游
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Staff was super helpful and it was very clean! I loved that we could check in at late hours (we drove in at about 12:30am) and we were able to leave our car there while on a cruise.
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酒店回复: Thank you so much for sharing your experience with us. We're pleased to hear that our team was able to help make your late arrival smooth and that you found everything clean and comfortable. It's wonderful to know that being able to leave your car with us made your cruise plans easier. We truly appreciate you choosing to stay with us, and we hope to welcome you back again soon!
3.0分
其他
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This -lace gives free parking and snacks to ppl going on cruises. This makes parking a nightmare. The cruise tourists were loud and rude. The management seems only interested in making money and not the comfort and convenience of its clients.
The staff tried to be helpful but, they were never at the desk because they were attending to the cruise passengers. Would not stay here again.
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酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear about your disappointing experience. While we’re glad to hear that our staff made efforts to assist, we value you bringing your concerns to our attention as we work to improve our ability to balance guest needs and maintain consistent service. Rest assured, your insights are vital and will be addressed promptly for review and correction. We hope to welcome you back in the future to change your perceptions.
一切都很好
对于加尔维斯顿来说,这家酒店算不错的了,很干净,早餐比较简单,但总体来说还行。
地方很干净,服务非常友好周到。床也特别舒服。
如果你要乘游轮,这里是个不错的选择
虽然这个地方感觉很旧,需要翻新,但如果你要乘游轮,这里绝对是个不错的选择,因为他们允许你把车停在那里一整周!因此,我一定会推荐给我的家人。
房子很旧,很脏,而且有很多损坏,家具也损坏了。
接待员非常友好,乐于助人。
BWP 加尔维斯顿海堤住宿
位置,房间条件,早餐。所有的服务都很好。
然而,一进房间,一股浓浓的清洁剂味儿就残留下来了。
外面还有更多的东西,我不得不进去。
环境好!住宿条件与其他城市同类型酒店差不多,价格是其他城市的2.5倍!
工作人员非常友善,当我晚上遇到问题时,他们帮助了我。
Staff was super helpful and it was very clean! I loved that we could check in at late hours (we drove in at about 12:30am) and we were able to leave our car there while on a cruise.
This -lace gives free parking and snacks to ppl going on cruises. This makes parking a nightmare. The cruise tourists were loud and rude. The management seems only interested in making money and not the comfort and convenience of its clients.
The staff tried to be helpful but, they were never at the desk because they were attending to the cruise passengers. Would not stay here again.