酒店回复: Dear Laura, We truly appreciate your review and your recommendation! Best Western Plus Seawall Inn & Suites By The Beach has become a favorite for cruisers, and it’s wonderful that the convenience of being able to leave your car here for the week made your plans easier. It was a pleasure having you here, and we look forward to welcoming you back before your next trip out to sea!

酒店回复: Dear Alejandro,Thank you for letting us know about your stay. We’re glad our receptionist made you feel welcome with friendly and helpful service. That said, we appreciate your comments about the condition of the property and will share them with our team for review. We hope you’ll consider giving us another chance in the future.

酒店回复: Thank you for your review and for being our guest. Your kind words about our wonderful location, accommodations, and sensational breakfast are truly appreciated. Please know that guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable and clean accommodations. We will have a discussion with housekeeping to ensure any odor from our cleaning solutions are swiftly resolved. Thank you for letting us know. It was truly our pleasure having you here and we hope to welcome you back for a stay worthy of a perfect rating.

酒店回复: Thank you for sharing your feedback. Hearing from our wonderful guests allows us to ensure our service and accommodations are top-notch. We hope to have the pleasure of welcoming you back again,

酒店回复: We're thrilled to know that our amazing team members helped make your visit to Best Western Plus Seawall Inn & Suites By The Beach that much better. Please come back and join us again in the future.

酒店回复: Thank you so much for sharing your experience with us. We're pleased to hear that our team was able to help make your late arrival smooth and that you found everything clean and comfortable. It's wonderful to know that being able to leave your car with us made your cruise plans easier. We truly appreciate you choosing to stay with us, and we hope to welcome you back again soon!

酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear about your disappointing experience. While we’re glad to hear that our staff made efforts to assist, we value you bringing your concerns to our attention as we work to improve our ability to balance guest needs and maintain consistent service. Rest assured, your insights are vital and will be addressed promptly for review and correction. We hope to welcome you back in the future to change your perceptions.