酒店回复: Dear Mireya,Thank you staying with us and taking some time to write a review regarding your experience at the Best Western Plus Rockwall Inn and Suites. We appreciate and value your feedback. We are extremely happy that you enjoyed our hospitality and gave us perfect 10-scores. We will share your good comments with our team members and continue to provide superior services.We look forward for your future visit when you come to Rockwall, TX. Sincerely
4.0分
家庭亲子
展开
The room was clean and quiet. The continental breakfast was the usual fair, but good. Liked the Texas-shaped waffles. The property seems to be older but kept up.
展开
酒店回复: Dear guest, Thank you for staying with us and taking out some time to write a review. We value your feedback. This will help to continue to improve and provide superior services for all our future guest. We are glad that you enjoyed your stay with us! We look forward for your future visit. Thank you and hope you have a great week! Sincerely
5.0分
家庭亲子
Thank you too Melissa and Sandy for helping my family and I...the staff there is amazing. We will come again!
展开
酒店回复: Dear Guest, Thank you staying with us and taking some time to write a review regarding your experience at the Best Western Plus Rockwall Inn and Suites. We appreciate and value your feedback. We are extremely happy that you enjoyed our hospitality and gave us perfect 10-scores. We will share your good comments with our team members and continue to provide superior services.We look forward for your future visit when you come to Rockwall, TX. Sincerely
4.0分
其他
展开
Melissa at the front desk was very nice and was able to change the two rooms I reserved months ago to be next to each other. She was very pleasant and helpful. The breakfast was very good. The only issue was the shower made a weird noise when running. Other than that it was a nice stay
展开
酒店回复: Dear guest, Thank you for staying with us and taking out some time to write a review. We value your feedback. This will help to continue to improve and provide superior services for all our future guest. We are glad that you enjoyed your stay with us! We look forward for your future visit. Thank you and hope you have a great week! Sincerely
3.0分
其他
展开
Property was fine. Some of the areas need updating.
My drivers license was scanned when I checked in and the lady never gave it back. I thought I lost it and almost couldn’t fly home. Come to find out they don’t normally scan ideas so no idea on why she scanned mine.
4.0分
家庭亲子
Breakfast could be a bit more tasty, but otherwise this hotel is clean and quiet and I would return.
展开
酒店回复: Dear guest,Thank you for your feedback! We're glad to hear you enjoyed the clean and quiet atmosphere, and that you'd consider returning. We appreciate your note about breakfast and will share it with our team as we’re always looking for ways to improve. We hope to welcome you back soon! Sincerely,
4.0分
其他
Older property. But decent upgrades. Would stay here again, but it was less expensive than other Rockwall properties.
展开
酒店回复: Dear guest, Thank you for staying with us and taking out some time to write a review. We value your feedback. This will help to continue to improve and provide superior services for all our future guest. We are glad that you enjoyed your stay with us! We look forward for your future visit. Thank you and hope you have a great week! Sincerely
5.0分
家庭亲子
Lovely Hotel...Thank you to the young lady who checked in my wife and I, Melissa is very kind.
展开
酒店回复: Dear Guest, We hope this message finds you well. On behalf of our entire team at Best Western Plus Hotels, I would like to express gratitude for taking the time to share your positive experience with us. Your feedback is inspiring and motivating to our team, as we strive to create exceptional experiences for our guests. We look forward to the pleasure of welcoming you back. Thank you for choosing Best Western Plus Rockwall, and we appreciate your support! Sincerely
这次住宿体验很好，就是地毯有点旧了。
地点很干净，这一点不是很容易做到，但房间很好。
全部👏👌
The room was clean and quiet. The continental breakfast was the usual fair, but good. Liked the Texas-shaped waffles. The property seems to be older but kept up.
Thank you too Melissa and Sandy for helping my family and I...the staff there is amazing. We will come again!
Melissa at the front desk was very nice and was able to change the two rooms I reserved months ago to be next to each other. She was very pleasant and helpful. The breakfast was very good. The only issue was the shower made a weird noise when running. Other than that it was a nice stay
Property was fine. Some of the areas need updating.
My drivers license was scanned when I checked in and the lady never gave it back. I thought I lost it and almost couldn’t fly home. Come to find out they don’t normally scan ideas so no idea on why she scanned mine.
Breakfast could be a bit more tasty, but otherwise this hotel is clean and quiet and I would return.
Older property. But decent upgrades. Would stay here again, but it was less expensive than other Rockwall properties.
Lovely Hotel...Thank you to the young lady who checked in my wife and I, Melissa is very kind.