Worst experience ever w/days inn, have stayed at many over the years w/o issue but will never go back after this. Lack of communication & uninformed staff, no wifi, claimed to look into & were fixing, but each new shift knew nothing about it & had to look into it. Spent entire 1st night in other nearby hotel lobbys utlizing their wifi & charging laptop in order to be able to work, majorly inconvenient, kept being told it was being taken care of by the cable company, remained patient & made it work as best possible. An hr before checkout/in, wifi finally came back on & I made the mistake of rebooking online, instead of the hassle of moving to another hotel. BIG MISTAKE! Went to check in & again the new clerk had no knowledge of wifi issue, same as the 3 previous shifts & I had to reexplain how the issue was handled, & that it was finally working & that I'd Rebooked online thru a 3rd party & needed to checkin. I asked if there was any possibility of getting some kind of compensation as I frequent days inn & other hotels that are part of their corporate chain and this is not typical. He said it was not possible & I asked to speak with the manager, explained how it had significantly impaired my ability to work & I was entirely unable to utilize my room I'd paid for without the wifi, as well as any other amenities the hotel had to offee. Another mistake, the manager was absolutely unprofessional & rude, he refused to budge that it was out of their control & denied my checkin/comp.
房间太恶心了!一进门就看到一面立式镜子上有一只被压扁的死蟑螂。然后洗手池里还有一只活蟑螂,床边还有垃圾。他们肯定在我们入住前根本没打扫房间。完全不值这个价钱。
他们肯定熏蒸得很彻底,因为蟑螂太多了。打扫的时候,清洁工作做得很差,他们没有给我们留毛巾,也没有清扫地板上的死蟑螂。
1晚住宿
服务不太礼貌。仅住一晚,设施还算合理。信用卡上的押金没有按照承诺退还,这将迫使我追讨这笔款项。
我在房间里发现了两只死蟑螂。窗帘需要多加保养,健身房也无法使用。其余的都很好,早餐种类丰富,客户服务也很棒。
我的房间里有蟑螂……但除此之外一切都很好。
床垫不舒服,房间里没有水可以服药
一切都好!!
不错的酒店
优秀
Worst experience ever w/days inn, have stayed at many over the years w/o issue but will never go back after this. Lack of communication & uninformed staff, no wifi, claimed to look into & were fixing, but each new shift knew nothing about it & had to look into it. Spent entire 1st night in other nearby hotel lobbys utlizing their wifi & charging laptop in order to be able to work, majorly inconvenient, kept being told it was being taken care of by the cable company, remained patient & made it work as best possible. An hr before checkout/in, wifi finally came back on & I made the mistake of rebooking online, instead of the hassle of moving to another hotel. BIG MISTAKE! Went to check in & again the new clerk had no knowledge of wifi issue, same as the 3 previous shifts & I had to reexplain how the issue was handled, & that it was finally working & that I'd Rebooked online thru a 3rd party & needed to checkin. I asked if there was any possibility of getting some kind of compensation as I frequent days inn & other hotels that are part of their corporate chain and this is not typical. He said it was not possible & I asked to speak with the manager, explained how it had significantly impaired my ability to work & I was entirely unable to utilize my room I'd paid for without the wifi, as well as any other amenities the hotel had to offee. Another mistake, the manager was absolutely unprofessional & rude, he refused to budge that it was out of their control & denied my checkin/comp.