酒店回复: Nos alegra saber que usted y su familia disfrutaron de su estancia con nosotros. Nos alegra que también le guste nuestra selección de desayunos. Estaremos encantados de darle la bienvenida a usted y a su familia nuevamente en nuestra propiedad. Esperamos poder servirle en un futuro próximo.
4.0分
朋友出游
原文
翻译提供方:Google
自己的
宽敞
含早餐
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酒店回复: We are glad that you enjoyed your stay with us and hope to serve you again in the future!
4.0分
情侣出游
原文
翻译提供方:Google
没有意见
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酒店回复: Thank you for leaving a kind review, we hope to serve you again in the future!
5.0分
其他
原文
翻译提供方:Google
一切都非常好,没有任何挫折。
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酒店回复: We are glad to hear that your stay went excellent! We hope to serve you again!
3.0分
家庭亲子
原文
翻译提供方:Google
没有电梯
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酒店回复: We apologize that our location does not have an elevator on site, please inform us as soon as possible if a bottom floor room is needed so that we can ensure your stay with us goes well.
5.0分
其他
原文
翻译提供方:Google
一切都很棒
酒店回复: We're happy to hear your stay was everything excellent!
1.0分
其他
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Check in at 3 pm. Go to the room and it hadn’t been cleaned, beds are unmade. Take a closer look at the sheets and they are torn with ragged edges. Room was not clean - very worn. Went to front desk and said we were leaving. Nasty place.
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酒店回复: Thank you for taking the time to leave your review, we will use your feedback to try and improve for future guests!
3.0分
家庭亲子
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Room was in good condition. The bed was very uncomfortable. Everytime you moved it squeeked, the A/C unit, made a weird noise when it cut off. Waked me up several times during the night. The staff were nice. I will not stay at this Best Western again. I have stayed in many and this one was by far the worst experience I have had.
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酒店回复: Mr. Lawrence, I'm so sorry you had such a negative experience. I know it doesn't change your experience, but I encourage all guests, at our hotel or anyone else's, to let the front desk know any time you have problems like this. Depending on the situation, if we can't get your room how it needs to be, we'll happily transfer the room for you. We try to do whatever it takes so that you get the experience you paid for. I understand your not wanting to stay with us again, but if you're in the area in the future, consider giving us the opportunity to provide you the comfortable, safe and affordable room you're owed. If you have any questions or concerns not addressed here, please don't hesitate to reach out to us directly.Take care,ElizabethGeneral Manager
3.0分
其他
Actual breakfast set up looks nothing like its pictured here. We ended up going next door to IHop.
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酒店回复: Thank you for your review and for sharing an honest reflection of your stay with us. We are pleased that your visit was a good one, and we appreciate the trust you placed in our property. Our team is dedicated to delivering a consistent, high-quality experience for every guest, and your feedback is a helpful signal that we are moving in the right direction. We hope to see you again and have the chance to make an even stronger impression.
房间干净舒适,性价比很高。工作人员总是很友善热情!地理位置优越。
我们是一个有小孩的家庭,我们喜欢这个地方的宁静,早餐有多种选择,清洁人员很注重毛巾等。
自己的
宽敞
含早餐
没有意见
一切都非常好,没有任何挫折。
没有电梯
一切都很棒
Check in at 3 pm. Go to the room and it hadn’t been cleaned, beds are unmade. Take a closer look at the sheets and they are torn with ragged edges. Room was not clean - very worn. Went to front desk and said we were leaving. Nasty place.
Room was in good condition. The bed was very uncomfortable. Everytime you moved it squeeked, the A/C unit, made a weird noise when it cut off. Waked me up several times during the night. The staff were nice. I will not stay at this Best Western again. I have stayed in many and this one was by far the worst experience I have had.
Actual breakfast set up looks nothing like its pictured here. We ended up going next door to IHop.