酒店回复: Dear Guest,Thank you for taking the time to share your brief feedback. Every guest’s perspective is valuable as it helps us understand different aspects of the stay. We are committed to creating experiences that resonate positively with all who visit. Your input encourages us to continue refining our services and amenities, ensuring that future visits exceed expectations and provide a welcoming and comfortable environment tailored to each guest’s needs.Sincerely, Hotel Manager.
4.0分
其他
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Great stay!
The hotel itself is very clean and nice, our room was great and comfortable. The only downfall was the neighbors had loud music all night! Some people just don’t have the respect for others. It is not the hotels fault at all!
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酒店回复: Dear Guest,Thank you for your thoughtful feedback and great rating. We are delighted to know you enjoyed the clean and comfortable accommodations. It is wonderful that your stay was pleasant overall, and we appreciate your understanding regarding the noise. We look forward to welcoming you again for another relaxing visit.Sincerely, Hotel Manager
5.0分
其他
The staff was friendly and the hotel was quiet. Would stay there again.
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酒店回复: Dear Guest,Thank you for your perfect rating and thoughtful feedback. We are delighted to know you enjoyed the friendly service and peaceful atmosphere during your stay. It is wonderful to hear you would choose to stay with us again. We look forward to welcoming you back for another pleasant visit.Sincerely, Hotel Manager
2.0分
其他
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What was wrong was when i pulled out the sofa bed it was disgusting the mattress was dirty. We couldn't even sleep on it. My kids had to sleep on the sofa. Hope these helps out.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4.0分
情侣出游
Comfortable but dated. Good location on a main route. Good restaurants near.
5.0分
其他
Nice clean hotel in Lamesa. Only issue fur me was the hot tub wasn’t hot.
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酒店回复: Dear Guest,Thank you for sharing your observations. We are pleased to hear that you found the hotel clean and comfortable during your stay in Lamesa. Cleanliness and a welcoming environment are essential to us, and it is rewarding to know these aspects met your expectations. Your note about the hot tub temperature is helpful as we strive to enhance all amenities for guest enjoyment. Feedback like yours supports our commitment to providing a relaxing and enjoyable experience in every detail.Sincerely, Hotel Manager.
4.0分
其他
It was convenient distance from the event we were at.
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酒店回复: Dear Gio ,Thank you for sharing your experience. It is great to know that our location added ease to your plans and supported a smooth visit during your event. We aim to provide comfort and convenience for every guest, and we look forward to welcoming you back for another stay that aligns well with your needs.Sincerely, Hotel Manager
5.0分
其他
excellent service and it was super helpful and very clean
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酒店回复: Dear Albeza ,Thank you for sharing your experience. It is wonderful to know the service felt supportive and the cleanliness added comfort throughout your stay. Our team takes pride in creating a welcoming environment, and your comments reflect that effort. We look forward to hosting you again and providing another visit that feels warm and well cared for.Sincerely, Hotel Manager
3.0分
其他
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Not the best
Our greeting and receptionist was very pleasant. Our room was very dusty and headboard to our bed was dirty. We had to wipe it clean ourselves. The bed and billows were semi comfortable. The lightbulb on one of the nightstand lamp was out. I called front desk to get a replacement bulb. They told me they would get me one but never did. Continental breakfast was goid.
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酒店回复: Dear Guest,Thank you for highlighting the warmth of our front desk team and the quality of the continental breakfast, which are important elements of a welcoming stay. Guest comfort and room cleanliness remain top priorities, and your detailed observations provide valuable insights for continuous improvement. Your feedback encourages us to maintain attentive service and ensure that every aspect of the guest experience, from room condition to amenities, meets the high standards our visitors expect.Sincerely, Hotel Manager.
5.0分
其他
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Lamesa Best Western
The front desk help was fantastic! We stayed over Thanksgiving and he was very friendly and helpful in spite of working during on a holiday! Everyone was wonderful!
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酒店回复: Dear Guest,Thank you for highlighting. It is wonderful to hear that our front desk team made a positive impression during your Thanksgiving stay. Friendly and attentive service, especially during holidays, is something we take great pride in delivering. Our staff’s dedication to creating a welcoming atmosphere for every guest truly makes a difference. Your kind words inspire us to continue providing exceptional hospitality, ensuring that each visit is met with warmth and genuine care from our entire team.Sincerely, Hotel Manager.
好的
Great stay!
The hotel itself is very clean and nice, our room was great and comfortable. The only downfall was the neighbors had loud music all night! Some people just don’t have the respect for others. It is not the hotels fault at all!
The staff was friendly and the hotel was quiet. Would stay there again.
What was wrong was when i pulled out the sofa bed it was disgusting the mattress was dirty. We couldn't even sleep on it. My kids had to sleep on the sofa. Hope these helps out.
Comfortable but dated. Good location on a main route. Good restaurants near.
Nice clean hotel in Lamesa. Only issue fur me was the hot tub wasn’t hot.
It was convenient distance from the event we were at.
excellent service and it was super helpful and very clean
Not the best
Our greeting and receptionist was very pleasant. Our room was very dusty and headboard to our bed was dirty. We had to wipe it clean ourselves. The bed and billows were semi comfortable. The lightbulb on one of the nightstand lamp was out. I called front desk to get a replacement bulb. They told me they would get me one but never did. Continental breakfast was goid.
Lamesa Best Western
The front desk help was fantastic! We stayed over Thanksgiving and he was very friendly and helpful in spite of working during on a holiday! Everyone was wonderful!