酒店回复: Thank you for taking the time to share your experience. We’re glad to hear our staff was friendly and helpful and that the bathroom met your standards. We’ll certainly take a closer look at Room 312 to ensure everything is up to expectations. Florida humidity can be challenging at times, but we are always working to improve guest comfort. We appreciate your feedback and hope to welcome you back on a future visit.
2.0分
其他
原文
翻译提供方:Google
我的经验是,游泳池看起来不好看也不干净!!我房间里的沙发看起来很脏,浴室看起来又旧又脏。
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酒店回复: Thank you for your feedback. We're sorry to hear that your experience didn't meet expectations. Your comments regarding the pool, sofa, and bathroom have been shared with our team for review and follow-up. We’re always working to improve and appreciate you bringing these concerns to our attention.
4.0分
其他
原文
翻译提供方:Google
很棒的体验。工作人员非常棒。我觉得早餐本来可以更好,但除此之外,这次住宿体验还不错。
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酒店回复: Thank you for your kind words! We're so happy to hear that our staff made such a great impression during your stay. We appreciate the feedback about breakfast and will take it into consideration as we continue making improvements. We're glad you had a good experience overall and hope to welcome you back again soon!
2.0分
家庭亲子
原文
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房间地板明显被水渍损坏,一开门就弥漫着浓重的霉味。一切都潮湿,幸好我只住一晚。
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酒店回复: Thank you for sharing your feedback. We're truly sorry to hear that your room didn’t feel as fresh and comfortable as it should have. Had we known during your stay, we would’ve gladly looked into it or offered a solution to make you more comfortable. We’ve shared your comments with our team so they can take a closer look and make any necessary improvements. We thank you for your comments and wish you a wonderful day
4.0分
情侣出游
原文
翻译提供方:Google
一切都很棒,除了游泳池关闭了,而预订时并没有这么说。
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酒店回复: Nos alegra saber que tuvo una buena estadía con nosotros.Hemos tomado nota de su comentario sobre la piscina. Estuvo cerrada por un proyecto de reacondicionamiento necesario por unas semanas.La piscina ya estára abierta y esperamos verle de nuevo para una mejor experiencia.
2.0分
商务出差
原文
翻译提供方:Google
早餐非常简单,果汁机坏了,你不能喝任何类型的果汁。
设施超旧。
3.0分
其他
原文
翻译提供方:Google
不是 BW Plus
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酒店回复: Dear Markus,Thank you for your recent stay and for taking the time to leave a review. Your feedback is appreciated and has been noted.
4.0分
其他
原文
翻译提供方:Google
非常干净,床很舒服
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酒店回复: ¡Muchas gracias por su comentario! Nos alegra saber que encontró todo muy limpio y que la cama fue de su agrado. Esperamos darle la bienvenida nuevamente muy pronto. ¡Gracias por elegirnos!
4.0分
其他
原文
翻译提供方:Google
令人愉快的
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酒店回复: Thank you for your 8/10 rating. We're happy to see you had a great experience with us. We'll keep working hard to provide an even better stay for you the next time you visit.
安静又舒适。
工作人员非常友好,乐于助人。酒店房间的浴室非常干净。房间里的地毯非常脏,而且很臭。允许携带宠物狗进入房间,而且很明显它们在地毯上撒尿。房间非常潮湿。这是312房间。泳池水像热水浴缸里的水一样,非常不舒服。我们旅行期间住过的其他贝斯特韦斯特酒店都有清凉的泳池和干净清新的房间。
我的经验是,游泳池看起来不好看也不干净!!我房间里的沙发看起来很脏,浴室看起来又旧又脏。
很棒的体验。工作人员非常棒。我觉得早餐本来可以更好,但除此之外,这次住宿体验还不错。
房间地板明显被水渍损坏,一开门就弥漫着浓重的霉味。一切都潮湿,幸好我只住一晚。
一切都很棒,除了游泳池关闭了,而预订时并没有这么说。
早餐非常简单,果汁机坏了,你不能喝任何类型的果汁。
设施超旧。
不是 BW Plus
非常干净,床很舒服
令人愉快的