酒店回复: I look forward to discussing your review as a follow-up to the previous review. I am not aware of the dissatisfaction with management. However, I do look forward to a resolution.
4.0分
家庭亲子
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Clean and friendly staff. The morning desk person did not have money to break a 20 which was disappointing- hard to tip staff.
Hot tub was one reason we booked it and it was not hot at all and was very disappointing
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酒店回复: Hello Amanda, Thank you for sharing your review with us. I apologize for the inconvenience with the hot tub, but we are waiting for a replacement unit to arrive. Hopefully, we will have the opportunity to serve you again on a future visit.
5.0分
商务出差
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The breakfast buffet was top notch; clean, fully stocked, tasty. The dining/kitchen staff worked diligently to keep everything socked and clean. Only complaint was during my week stay, housekeeping never made my bed. They came in everyday to refresh towels but never made the bed. That’s just so strange.
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酒店回复: Hello Monique,Thank you for the wonderful review and the generous compliments on the breakfast buffet and our amazing staff.
5.0分
其他
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Great Road Trip Stop Over!!
Room was very nice, lot of extra amenities like a rinsing station for your car and a highly rated breakfast with cooked to order eggs.
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酒店回复: Thank you for the excellent review and the generous compliments on the breakfast buffet, the rinse station, and many amenities.
5.0分
家庭亲子
The rooms were large and spacious, and the bathtub was large enough to fit two people. The breakfast buffet was excellent.
5.0分
家庭亲子
This place was nice! Our suite had plenty of space. If ever in Pecos again, would definitely stay here.
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酒店回复: Hello Mr. White,Thank you for the wonderful review and the generous compliment on the room accommodations.
5.0分
情侣出游
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This property is so unique! It has such a strong feel of being unique among the oilfields of Pecos. It has class and style! The rooms were clean and spacious. The extra "sitting area" in our rooms allowed us more space and opportunity to visit.
The home cooked breakfast was delicious with a staff eager to meet your individual needs and ensure your breakfast was enjoyable.
The staff greeted all visitors with an open, friendly, respectful attitude & words.
It was truly a unique experience and I enjoyed it so much. I highly recommend staying here!
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酒店回复: Hello Mrs. Barrett,Thank you for the wonderful and generous compliments during your recent visit to our accommodations, amenities, delicious breakfast buffet, and amazing staff.
5.0分
其他
Visiting from NM
The food was great, staff was friendly and helpful. Everything was clean. Will stay there again!
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酒店回复: Hello Mr. Groves,Thank you for the wonderful compliments on the breakfast buffet and the friendliness of our amazing staff.
我几乎付了钱就入住了，但最终还是没住成。一定要仔细阅读。我以为我读到过允许携带宠物入住，但我们到那里办理入住时，前台的女士说不允许，所以我们最终不得不花钱取消预订。
前台的女士很粗鲁。
工作人员没有提供事实真相
对管理不满意
Clean and friendly staff. The morning desk person did not have money to break a 20 which was disappointing- hard to tip staff.
Hot tub was one reason we booked it and it was not hot at all and was very disappointing
The breakfast buffet was top notch; clean, fully stocked, tasty. The dining/kitchen staff worked diligently to keep everything socked and clean. Only complaint was during my week stay, housekeeping never made my bed. They came in everyday to refresh towels but never made the bed. That’s just so strange.
Great Road Trip Stop Over!!
Room was very nice, lot of extra amenities like a rinsing station for your car and a highly rated breakfast with cooked to order eggs.
The rooms were large and spacious, and the bathtub was large enough to fit two people. The breakfast buffet was excellent.
This place was nice! Our suite had plenty of space. If ever in Pecos again, would definitely stay here.
This property is so unique! It has such a strong feel of being unique among the oilfields of Pecos. It has class and style! The rooms were clean and spacious. The extra "sitting area" in our rooms allowed us more space and opportunity to visit.
The home cooked breakfast was delicious with a staff eager to meet your individual needs and ensure your breakfast was enjoyable.
The staff greeted all visitors with an open, friendly, respectful attitude & words.
It was truly a unique experience and I enjoyed it so much. I highly recommend staying here!
Visiting from NM
The food was great, staff was friendly and helpful. Everything was clean. Will stay there again!