酒店回复: Dear Yuner,Thank you for the great review of our hotel!As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.We will proudly share your valuable feedback with our amazing team.Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager

酒店回复: Dear our guest,Thank you for the precious review of our hotel.As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.Your review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager

酒店回复: 尊敬的 Abadi， 感谢您对我们酒店的宝贵评价。 让客人感到愉悦和满意始终是我们工作的重中之重，因此，得知您对我们同事提供的优质服务表示赞赏，我们深感欣慰。 感谢您的理解，并希望您能够充分利用我们提供的其他设施，例如桑拿房、蒸汽浴室和传统土耳其浴室（Hammam），这些设施旨在为您提供极致放松的体验。 您的评价是对我们服务质量的充分肯定，我们期待着再次欢迎您光临，享受美好的体验。 此致， Tolga Akıncı 总经理

酒店回复: Dear Guest,First of all, thank you for taking the time to share your experience with us.We are delighted to hear that you enjoyed our breakfast and the beautiful view from our rooftop restaurant. It’s also wonderful to know that the charm of the Golden Horn added to your positive experience. Your kind words are truly encouraging for our team.On the other hand, we are sincerely sorry to hear about the shortcomings you experienced with our reception services. Providing warm, attentive, and helpful service is always our top priority, and we regret that we fell short in this regard during your stay. Please be assured that your feedback has been shared with the relevant department managers, and necessary improvements are already being addressed.We would be honored to welcome you back in the future and to provide you with a stay that fully meets your expectations.Best regards,Tolga Akıncı General Manager

酒店回复: 尊敬的宾客： 首先，我们谨代表伊斯坦布尔金角湾瑞享酒店的所有宾客，衷心感谢您选择我们并对我们酒店的关注。我们非常感谢您抽出时间与我们分享您的入住体验。 然而，对于您对房型及相关费用的不满，我们深感抱歉。经审核您的预订，我们发现您的预订属于经典房型。我们为您提供的房型与预订信息完全一致。 即便如此，我们始终致力于为宾客提供超越期望的服务，并会根据房源情况和宾客满意度尽力提供升级房型或额外服务。我们在您入住时提供的房型选项中包含升级房型，如前所述，升级房型需要额外收费。额外收费是由于房型差异造成的。 如果由此给您的入住体验造成任何误解或不便，我们深感抱歉。请放心，我们会认真对待您的意见，并确保您下次入住时不会再出现此类问题。 我们非常荣幸地欢迎您和您的宾客再次光临我们位于永恒之城伊斯坦布尔的美丽酒店。 此致， Tolga Akıncı 总经理

酒店回复: 尊敬的Sanro， 感谢您对我们酒店的宝贵评价。 让客人感到满意和愉悦始终是我们的首要任务，我们很高兴得知您对我们同事提供的优质服务表示赞赏。 您的评价是对我们服务质量的充分肯定，我们期待着您再次光临，享受再次美好的体验。 此致， Tolga Akıncı 总经理

酒店回复: 亲爱的 Saeedmughal，感谢您对我们酒店的出色评价！让客人满意和满意始终是我们的首要任务，我们很高兴得知您赞赏我们同事提供的一流服务。我们将自豪地与我们出色的团队分享您的宝贵反馈。您的精彩评论是对我们为客人提供的服务的有力认可，我们期待着再次欢迎您来体验另一次绝佳体验。此致，Tolga Akıncı 总经理

酒店回复: Dear Our Guest, Thank you for the great review of our hotel! As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues. We will proudly share your valuable feedback with our amazing team. Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience. Yours Sincerely, Tolga Akıncı General Manager

酒店回复: Dear our guest,Thank you for the precious review of our hotel.As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.Your review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager

酒店回复: 尊敬的客人， 首先，我们谨代表伊斯坦布尔金角湾瑞享酒店全体员工感谢您，并感谢您的热情关注。我们很高兴听到您在这里过得愉快，也感谢您抽出时间与我们分享您对我们服务的体验。我们将自豪地与我们优秀的团队分享您的宝贵反馈。如果我们有机会在不久的将来欢迎您和您的客人来到我们美丽的酒店和永恒的城市，我们将非常高兴。诚挚的问候，Tolga Akıncı 总经理