酒店回复: Dear Guest, We are delighted to read that you had enjoyed your stay with us and especially highlighted the location, the passion of our staff members of the oldest hotel in Amsterdam. Our apologizes for the fact that you experienced noise disturbance and the water temperature was insufficient. We will follow this up with the technical department. However, it makes us very proud that you have rated us with such beautiful scores. Therefor we would like to thank you, as this is for us very important. It was our pleasure hosting you. If there Is anything else I can assist you with, or when you like to visit us again in the future, do not hesitate to contact me. With kind regards, Angelo Vassallo - General Manager
酒店回复: Dear Guest,Thank you so much for staying at Tivoli Doelen Amsterdam and sharing your feedback with us via trip.comWe are delighted to hear that you enjoyed your stay with us. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. If you ever plan to visit Amsterdam again, please contact me personally, so that I can personally take care of the reservation details for you. With kind regards,Angelo Vassallo - General Manager
酒店回复: 亲爱的客人，
非常感谢您花时间分享您最近在阿姆斯特丹 Tivoli Doelen 酒店住宿的反馈。
我们很高兴听到您对酒店的位置和友好的员工有良好的体验。
我们对隔壁房间的噪音给您带来的不便深表歉意。请注意，这不符合我们的标准。客人的评论和建议对我们改善服务非常重要。我们非常重视您的反馈，并将与所有相关部门讨论此事。
诚挚的问候，
Ludo de Jong
总经理
阿姆斯特丹 Tivoli Doelen 酒店
点评来源 Trip.com
5.0分
高级房
商务出差
环境：酒店内外环境都很不错
卫生：干净卫生
服务：很热情
设施：齐全，各方面都很便利
还给免费升级了，整体体验感很好，有机会还会再次入住。
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酒店回复: Dear Guest, It makes us very happy and proud to hear that you had a great stay and enjoyed the environment the cleanliness and enthusiastic service and the facilities of the hotel. We hope to welcome you again in the future. Kind regards,Angelo Vassallo General Manager
酒店回复: Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our location, view on the canal and especially with the service provided by our staff. Your compliments will definitely be shared with our entire team. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General ManagerTivoli Doelen Amsterdam
4.0分
高级房
情侣出游
位置很好就是房间太小了
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酒店回复: Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a good experience with our location. Our sincere apologies that the size of the room did not meet up to your expectations.It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
1.0分
高级房
其他
服务非常差。什么都要钱，规定无比严格，一点不友好
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酒店回复: Dear Guest, Thank you for taking the time to share your feedback with us.Our sincere apologies for the inconveniences with regards to the service and experience. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious and will discuss this matter with all involved departments. We do hope that you enjoyed your time in Amsterdam. Kindest regards,Angelo Vassallo General Manager Tivoli Doelen Amsterdam
酒店的位置极佳，距离各个景点基本步行而至。服务人员非常热情，到达当天还送了欢迎香槟一杯。Omber酒吧的Bora先生根据我的口味特调了两款鸡尾酒，非常感谢。
酒店美中不足的是：给了我电梯对面的房间，非常吵。另外浴室的水温也不够热，希望酒店酒店能改进一下
服务非常热情周到，地理位置也绝佳——强烈推荐多花点钱选运河景房。唯一让我有点不舒服的小问题是淋浴间的设计，挡水边不够高，水总是会流到外面地板上。
坐落在一家在运河旁的酒店 这个窗台的view挺不错哒 可以坐着发一下午呆
房间不大 一个人住刚刚好 只是我行李有点多 两个放在地上会有种拥挤的感觉
早餐不错 种类齐全
位置很好 去哪里走路都十分钟左右
卫生：很干净 住了三天每天都有人认真打扫
服务：很热情
地理位置绝佳！服务五星好评！窗外就是无敌河景，可惜房间有点小。
我们非常喜欢酒店的位置。我们被安排在能俯瞰运河的一楼房间。服务很棒，工作人员尽力为我们提供帮助。有一天早上，我的咖啡吧没有补给，因为奶精用完了，他们为此道歉，并确保第二天给我补足了所有东西。我唯一的抱怨是房间太小了……但我们适应了，并享受了在阿姆斯特丹的住宿！
酒店地理位置非常好，员工也很友善。不过，酒店有点旧，而且隔音不太好，很容易听到隔壁房间的声音。
环境：酒店内外环境都很不错
卫生：干净卫生
服务：很热情
设施：齐全，各方面都很便利
还给免费升级了，整体体验感很好，有机会还会再次入住。
地理位置绝佳的酒店 酒店窗户出去 就能看到运河 老牌五星级酒店 硬件绝佳 软件也是绝佳 前台入住就很友好 细心的推荐了周围美食和阿姆斯特丹 美丽的景点 都离酒店步行皆可到 下次必选酒店🏨
位置很好就是房间太小了
服务非常差。什么都要钱，规定无比严格，一点不友好