酒店回复: Dear Billy,Thank you for taking the time to share your thoughts on your most recent stay. We're sorry if there was a wait for your room, we do advertise check-in from 3pm in the event that our housekeeping team are unable to have all of the rooms ready. We have checked your bill and can see no charges for drinks, if you were charged by the restaurant team directly, we apologise for any miscommunication. We take on board all of your comments and will ensure they are passed onto the relevant departments. We do hope to welcome you again !
酒店回复: Dear Geoffrey, thank you for taking the time to review your recent stay with us. We are so pleased to hear such wonderful comments about our staff and will be sure to pass on your mention to Chloe! We hope to welcome you back to Weetwood Hall in the future! Kind Regards
酒店回复: Dear Sean, thank you for taking the time to review your stay with us. We appreciate all feedback whether complimentary or constructive and hope to welcome you back to Weetwood Hall in the future! Kind Regards
酒店回复: Dear Keith, we appreciate your review from your recent stay with us. The room type you had booked, unfortunately, isn't equipped with a fridge. If you were to stay with us in the future and required a room with a fridge then please get in touch directly to request this. Kind Regards,
酒店回复: Dear Terry,Thank you for your review. We're very sorry to hear that your stay was not enjoyable. As much as we understand your frustrations with the outside light and the location of the bedroom, we must disagree with your comments about the staff, who in fact made multiple attempts to provide a resolution. If you do choose to return please let us know so that we can allocate a room in a different area of the hotel ensuring a more comfortable stay.
还不错,离市区远,但是免费停车,反正我们商务出差,离客户近就完事
酒店很漂亮,场地也很不错,非常适合跑步或散步。还提供免费停车,这真是太棒了。服务一流,员工热情友好,乐于助人。我们的房间宽敞舒适,让我们惊喜的是竟然有熨斗和熨衣板,因为我们正好需要熨烫一些衣服。总的来说,这是一次非常棒的住宿体验,我们很乐意再次光顾。
很明显,这家酒店当年气派非凡。现在它是一家酒店兼会议中心,不过整体还行。客房没有其他部分那么豪华,但干净舒适。主餐厅价格有点高,不过酒店内有一家很不错的酒吧。
点评说有游泳池,但其实没有。房间是新装修的,比大多数老旧房间要好。适合住一晚。
服务很好,房间干净整洁。
美丽的场地
总体来说,我们对这次住宿非常满意。只是在细节方面有些不足。我们到达时房间还没有准备好。我们等的时间不长,但感觉不像到得早。等待期间,他们还给我们提供了饮料,后来我才发现是收费的。我们的茶和咖啡在第一晚之后就没有再补充。
从我们进入接待区的那一刻起,每位员工都非常友好热情。房间正如预期的那样,干净整洁,布置得非常漂亮。早餐选择丰富,工作人员也非常乐于助人,态度友好。
我们的晚餐是在Stables酒吧享用的,那里的食物非常美味,还有各种精选的优质生啤和各种其他饮品。Chloe总是为我们服务,她值得特别表扬,因为她做的每件事都堪称完美,让我们立刻有宾至如归的感觉。
总而言之,我们度过了一段美好的时光,一定会再来的。
我们对任何一件事或一个人都挑不出任何毛病,请继续保持你们的出色工作。
酒店非常干净,早餐选择丰富。工作人员非常友好,服务也很棒。餐厅菜单选择不多,尤其是素食。我们入住期间唯一的小缺点是即使关上窗户和窗帘,绕道的噪音仍然很大。
房间里没有冰箱。还能清楚地听到外面酒吧的噪音。客房清洁人员没有很好地清洁浴室,我的毛巾被放在一边,也没有人更换。
房间配备1000瓦的泛光灯,整晚照进房间,窗户关不上,窗外是吵闹的酒吧庭院。工作人员完全没有提供任何帮助