酒店回复: Dear GuestThank you for leaving such a positive review- we are always so pleased to gear what guests enjoyed about our hotel. We are especially happy to hear that you appreciated the location and rooms.We sincerely hope to welcome you back in the near future!Kind regards,BethanyFront office supervisor
酒店回复: Dear Guest,Thank you for taking the time to leave us a review, we always appreciate guest feedback. We apologise for any inconvenience caused throughout your stay- we do hope that you raised these concerns at the time so they could be resolved. In regards to the bed type- I can see on your reservation that you booked a standard double and were actually given a family room, which is an upgrade. There are certain procedures in place that need to be followed when checking guests in- for both the guest and hotels safety. This does mean that there is a small amount of paperwork that needs to be completed before you can be checked-in. Our hotel also has a very strict non-discriminatory code of conduct that MUST be adhered to by ALL staff, and if this was not the case then it will be investigated.We hope to welcome you back to the hotel to rectify your experience.Kind regards,Bethany
酒店回复: Dear jia0wThank you for taking the time to leave a review. We are glad to hear that you had such a lovely stay with us and enjoyed the amenities that we offer. We apologise for the inconvenience caused by the near by roadworks happening in the city and we will pass on your feedback to the appropriate teams.We hope to welcome you back to our hotel in the near future!Kind regards,BethanyFront office supervisor
酒店回复: Thank you so much for sharing your thoughts with us! We appreciate your feedback. I am thrilled to hear that you had a fantastic stay.We look forward to welcoming you back for another wonderful visit soon!Warm wishes, Ester
距离火车站大约要步行10-15分钟，房间空间蛮大的，给了我们一个无障碍房间，所以卫生间空间也大。可以免费寄存行李，总体感觉不错！
前台一个脸上穿孔的女的态度巨差，口音重听不懂，怀疑歧视亚裔，莫名其妙扔了一张表给我填，别人都没有这个流程，给我一间角落的房间景观也好差完全谈不上有景观，跟图片天差地别。
预定的时候加钱定了大床房，到房间发现不对，返回前台问我订的不是这个房型，前台跟我说他们酒店没有大床房，开玩笑呢酒店没有大床房？加了钱还给我双床，超级无语
入住之后发现水池里一根弯弯的毛，是什么懂得都懂，设施也很老旧，风扇声音巨大
体验巨差再也不会去了
酒店很棒，但我对前台工作人员有点不满，他们都是通过电脑屏幕和我对话的。提问的时候从没看过我，我个人觉得这有点粗鲁。不过，他们还是帮我们寄存了行李，直到我们办理入住。泳池很漂亮，不算太大，当时有人在上课，但想快速游一下还是可以的。按摩浴缸非常小，即使只有三个大人，我们也会膝盖碰膝盖，和陌生人一起用感觉有点尴尬。健身房非常棒，给我留下了深刻印象。
房间很漂亮，也很宽敞。我们住的是双床房，这是我小时候睡单人床以来第一次再睡，所以不是特别舒服。浴室很干净，浴缸很大，这一点很棒。我们的房间没有可以打开的窗户，但房间里放了一台风扇，一开始坏了，但通知清洁人员后，他们很快就给换了一台新的。
早餐不错，就是自助早餐应有的样子，我们连续两天都很快就入座了。我们楼层和前台都有饮水机，我们经常使用，很欣赏这个细节。
总的来说，这是一次不错的体验，我还会再来住。红黄相间的随上随下观光巴士站就在酒店旁边，对于想观光的人来说非常方便。
总的来说，这次体验非常棒。酒店位置靠近苏格兰铁路车站，离机场巴士站也很近。健身中心也很不错，有自由重量器械可以锻炼。房间很大。
位置绝佳，24小时前台，很棒的体验，不过建议增加一个为旅客称重行李的设施可以为旅客增加更多的便利。距离主路的最近道路在修，所以只有楼梯没有斜坡携带大件行李的旅客需要注意
这家酒店很不错。有点奇怪的是没有拖鞋，不过英国的四星级酒店大多都没有拖鞋，而且我只是中途歇脚睡一晚，所以也还好。酒店还有游泳池。最让我感动的是，退房后我儿子弄脏了衣服，酒店的工作人员很热心地帮助我们洗了澡。非常感谢前台那位美丽的女士！
Bethany, 감사합니다아들이 이름을 기억하고있네요^^♡♡♡
房间很干净整洁，酒吧和前台区域也清新宜人，总的来说，这是一家非常棒的酒店。
很棒的酒店，前台员工非常热情。我们提前到了，但他们还是给我们找了一间准备好的房间。酒店内的泳池、蒸汽房和桑拿我们都用上了，真是额外的惊喜！房间里还提供毛巾、洗发水、沐浴露和润肤露。房间很宽敞，有一张大大的舒适床、书桌、椅子，还有咖啡和茶具，甚至连熨斗和熨衣板都有。酒店离火车站只有短短10分钟的步行路程，非常容易找到。我推荐吗？100%推荐！
服务很好，隔音不错，就是旁边修路从火车站不好走，打Uber5胖！也不贵
总的来说，这是一次舒适愉快的入住体验。房间很宽敞，孩子也很喜欢泳池。员工服务普遍不错，尽管并非所有人都同样热情。酒店位置不太理想，附近正在进行的道路施工也略显不便。尽管如此，整体还是一次不错的体验。