酒店回复: Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind regards,Reception team
5.0分
情侣出游
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翻译提供方：Google
庭院房间很漂亮，早餐很棒，环境优美
5.0分
其他
A distinctive property in a good location for a night to break the journey down the motorway: friendly staff, and an excellent restaurant.
3.0分
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Did not get the room I had booked, but this was due to ******* having the wrong photo on the room numbers.
Flitwick is a beautiful building with stunning grounds
The staff are all very efficient, polite and hard working.
However the interior of the hotel is in need of some tlc,
And the room we stayed in which had a huge comfortable four poster bed, was somewhat lacking in cleanliness in the bathroom area,
The shower was falling to pieces and gave out such a poor flow of water, it was almost comical!
The toilet roll holder was almost falling off the wall
The seal at the bottom of the shower door was green with algae (I did manage to take that off and clean it) but there was a weird looking lumpy grey ‘growth’ in the plug hole in the basin that I wasn’t prepared to tackle.
Overall, despite the disappointment of not getting the garden suite room which I paid £175 per night for.
We did manage to have an enjoyable stay and the food and service were excellent.
酒店是英式独栋别墅改建的，很漂亮。空气很好，环境也很自然。虽然没有电梯，但也不错。
酒店员工非常友善，酒店干净舒适，地理位置也很好。
房间宽敞，但光线不足。可惜我入住第一晚的Wi-Fi没用，而且没有提供任何补偿。真遗憾。
入口很气派，车道也很宽阔，但这座庄园需要更多的关注和维护。床很舒服。欧陆式早餐选择有限。
一间房的窗户关不严，门也锁不上。隔壁房间的地毯很脏，需要用吸尘器吸一下。床头板上也有污渍。
餐厅员工很粗鲁。
工作人员很友好，乐于助人，尤其是当我们很早就来吃早餐的时候，哈哈。我想说的是，马桶座圈不适合厕所，这对一个漂亮的房间来说有点令人失望
这家酒店很有魅力，很有特色，但某些地方需要更新。不过，工作人员非常乐于助人，很有礼貌。早餐很好，我们喜欢点菜菜单。
美丽的房子，配有古老的英式家具
庭院房间很漂亮，早餐很棒，环境优美
A distinctive property in a good location for a night to break the journey down the motorway: friendly staff, and an excellent restaurant.
Did not get the room I had booked, but this was due to ******* having the wrong photo on the room numbers.
Flitwick is a beautiful building with stunning grounds
The staff are all very efficient, polite and hard working.
However the interior of the hotel is in need of some tlc,
And the room we stayed in which had a huge comfortable four poster bed, was somewhat lacking in cleanliness in the bathroom area,
The shower was falling to pieces and gave out such a poor flow of water, it was almost comical!
The toilet roll holder was almost falling off the wall
The seal at the bottom of the shower door was green with algae (I did manage to take that off and clean it) but there was a weird looking lumpy grey ‘growth’ in the plug hole in the basin that I wasn’t prepared to tackle.
Overall, despite the disappointment of not getting the garden suite room which I paid £175 per night for.
We did manage to have an enjoyable stay and the food and service were excellent.
Value for money… not so good.
So sadly would not return.