酒店回复: Dear Guest,Your heartening review truly made our day! It's a delight to know that the location of our hotel was ideally suited to your needs and that you found our front desk service to be friendly and efficient.We're pleased to hear that your room met all your expectations in terms of cleanliness, comfort and soundproofing. Nothing pleases us more than providing our guests a good night's sleep!We're also glad that you enjoyed our varied and delicious breakfast. Our goal is always to provide an excellent experience and great value for our guests.Yours sincerely,Robert StenchlyDeputy General ManagerNH Köln Altstadt
酒店回复: Dear smiling Jenny,Thank you for choosing to stay with us at NH Hotel Köln Altstadt and I am very proud to hear that your experience with us was a pleasant one! We look forward to welcoming you back to the hotel in the near future. Please don´t hesitate to contact us if you need any help or information.Yours sincerely,Robert StenchlyDeputy General Manager
酒店回复: Dear Guest,We are grateful for your detailed feedback regarding your stay at our hotel. Our team is always striving to provide a comfortable and enjoyable stay for our guests, and your comments provide valuable insight into areas we can improve upon.We regret to hear about the inconvenience you experienced with our cleaning procedures and the misunderstanding about the signs. Your feedback is very important to us as it helps us to continually improve our services to better meet the needs of our guests.It's good to know you appreciated the welcome fruits and gummy bears in the lobby and the complimentary sparkling water in the room. We believe little touches like these can make a guest's stay more enjoyable.We understand your concerns about the location of our hotel and the difficulties you faced reaching it. We acknowledge this can be inconvenient, especially for those travelling with luggage.We also note your comments about the air conditioning. We aim to offer a comfortable environment throughout the year, and we appreciate your feedback on this matter.Thank you once again for sharing your thoughts. We hope to have the opportunity to provide you with a more satisfactory experience in the future. Best regards.ROBERTSTENCHLYNH Köln Altstadt
酒店位置挺好的 环境很安静 房间挺大的而且挺干净的 但是浴室水龙头有点松 酒店服务人员态度也挺好的 总体住的挺舒服的
酒店不错，出了门就是巧克力博物馆，虽然我们没去，距离火车站和大教堂也不远。吃完饭晚上可以在河边散步，溜达溜达就回酒店了。
房间还不错。
位于河畔边 旁边有加油站和便利店 总体比较方便
价格比较实惠
展会期间价格整体比较贵。。。。。。
这次入住体验非常棒！酒店位置优越，交通便利。前台服务热情高效，办理入住很快。房间干净整洁，床品舒适，隔音效果好，一夜安眠。早餐种类丰富，味道也不错。性价比很高，下次还会选择这里，强烈推荐！
可以，展会走过去40分钟
从科隆火车站步行大约15分钟，距离虽然不算近，但也完全可以接受。最重要的是，这里非常安静，我很喜欢。
附近步行10分钟就有一个大型超市，巧克力博物馆也很近。
酒店地理位置优越，巧克力博物馆就在对面，科隆大教堂还有商业街区都在附近，步行即可。服务很好，房间也宽敞，唯一就是早餐品种少，停车费很贵27欧元一晚上
一个老派酒店，入住时还给纸质的地图。
酒店位置离科隆大教堂1.5公里。房间还算大，装修设计是十几年前风格，保养还不错。有空调，这点在本周开始热了的时候，显示出其重要性和优越性。
房间床上发现了细小毛发，可能是打扫人员掉的感觉问题不大。浴缸可以泡澡，下午大厅有迎宾水果和小熊软糖。房间一瓶气泡水。他家打扫规则特别繁琐，放了一个牌子希望打扫换毛巾，结果弄错牌子意思，那个牌子是不打扫换饮料，最后去前台换了两瓶啤酒，也不错。离科隆站有点远，拖行李也能到的距离就是有点吃力，路是那种石块路坑坑洼洼。酒店临街，有点吵，空调不好使，这个可能是欧洲酒店通病？我就在布鲁塞尔的酒店感受到了空调起作用。夏天有点难受加上开窗很吵。科隆大教堂就在科隆站旁边，出站30米的距离，如果时间紧张可以选离车站很近的酒店
莱茵河畔的酒店非常好，地理位置完美，房间宽敞且非常现代化。浴室也很棒。