酒店回复: Dear Guest,Thank you for choosing to stay here and sharing your valuable experience. We are delighted to know that you enjoyed the festive decorations, appreciated the responsiveness of room service, and thanked the front desk for their assistance in providing amenities.We sincerely regret that the cleaning experience you mentioned did not meet your expectations. We are committed to creating a clean and comfortable environment and value the experience of every guest.Thank you for sharing your helpful information about transportation and the surrounding area. We also note your comments on parking convenience, which are very important to us in continuously improving the guest experience.We look forward to welcoming you back soon, and wish you a pleasant and successful journey next time.Nicole DengelNH München Ost

酒店回复: Thank you for choosing to stay here and sharing your valuable experience. We are delighted to know that you enjoyed the festive decorations, appreciated the responsiveness of room service, and thanked the front desk for their assistance in providing amenities.We sincerely regret that the cleaning experience you mentioned did not meet your expectations. We are committed to creating a clean and comfortable environment and value the experience of every guest.Thank you for sharing your helpful information about transportation and the surrounding area. We also note your comments on parking convenience, which are very important to us in continuously improving the guest experience.We look forward to welcoming you back soon, and wish you a pleasant and successful journey next time.SANDRABLEIERNH München Ost

酒店回复: Dear Guest,Thank you for sharing your feedback. We are pleased to hear you found our location convenient and the surroundings quiet.Your comments on value are much appreciated, and it is encouraging to know our offering met your expectations. Providing comfort and convenience at a fair price is central to our service philosophy.We hope to have the pleasure of welcoming you back on your next visit.Nicole DengelFront OfficeNH München Ost

酒店回复: Dear guest,thank you for taking the time to evaluate your stay at our NH München Ost Conference Center.I can understand that the experience you made was not satisfying.Unfortunately you left your luggage unattended in a public area of the hotel. We did our best to solve that case. The police was involved, but unfortunately you never contacted them.Again, we would like to apologize for this issue.Kind regardsSandra BleierFront Office ManagerNH München Ost Conference Center