酒店回复: Dear Beloved GuestThank you for taking the time to tell us about your experience at Holiday Inn Express SURABAYA CENTERPOINT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, Sincerely,Imanda Bagus Yanuar Triputra Executive Assistant Manager
酒店回复: Dear Beloved GuestWe value your feedback to bringing this to our attention which are most useful for our continuous improvement and apologize for the inconveniences you faced during your stay. We would love to learn more about which aspects did not meet expectation in hopes of having the opportunity to better improve the service that we offer and hope you choose to stay with us again, so we can show you our true level of service. STAY SMART with us !Regards,Ade Rizky Fajar Operations Manager
酒店回复: Dear Beloved GuestThank you for choosing Holiday Inn Express Surabaya Center Point as your choice to stay in Surabaya. We are glad you enjoyed your stay at this hotel which is equipped with breakfast, free internet access, room service, fitness center and also self-service laundry which is provided 24 hours.The reviews and suggestions you give us are very meaningful so that hotel services will be better in the future. Hopefully our hotel can always be your choice in SurabayaSTAY SMART with us !Regards,Ade Rizky Fajar Operations Manager
整体还算不错的，不过印尼酒店的卫生情况都不容乐观
酒店位置很好，沿街有很多吃的。
服务周到，热情高效。
房间舒适凉爽。
早餐种类丰富。
酒店地理位置优越，员工非常有礼貌且周到，附近有很多餐馆和小吃摊。酒店的早餐很棒。
可以看到城市景观，非常漂亮。但是早餐一般般。
很喜欢这家酒店的中心位置，地处市中心，地理位置优越，房间干净又宽敞。
服务真棒！我们因为一大早要赶路，错过了早餐时间，但酒店非常贴心地把早餐打包好了给我们带走。真的非常感谢他们的周到和变通！
酒店在市中心，离SOGO大概1.5公里，但是周围环境一般，房间不大，设施有点旧了。早餐主要是印尼当地菜，种类还算多，总体还行，毕竟价格不贵
窗帘关不严，天一亮就醒了，晚上楼上轰隆隆的不知道什么机器在响，没有浴缸没有冰箱啥也没有，就一个床，房间又小，不知道为什么是4星级
房间烟味比较大，空间还可以，设施较老，早餐不错，酒店周围环境不太好，摩托车噪音大，酒店服务人员服务态度很好。
这家酒店刚开业的时候我经常来住，昨天又来住了一次，卫生等方面依然保持得很好。