酒店回复: Dear Guest,Thank you for your kind words! We're happy to hear you enjoyed our spacious rooms, comfortable beds, and cleanliness. We look forward to welcoming you back!
1.0分
其他
原文
翻译提供方：Google
即使我要求打扫房间，他们也毫不理会。房间仍然没有打扫干净。
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酒店回复: Dear Guest,We apologise for the lack of response to your room cleaning request. This is not the level of service we aim to provide, and we understand your frustration. Your feedback will be shared with the team to ensure that future requests are handled promptly and efficiently. Thank you for bringing this to our attention.
2.0分
商务出差
原文
翻译提供方：Google
态度恶劣的客服人员。
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酒店回复: Dear Guest,Your business is very important to us, and we value your feedback. We apologise for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
1.0分
其他
原文
翻译提供方：Google
电梯坏了，一切都很困难
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酒店回复: Dear Guest,Thank you for your feedback, and we sincerely apologise for the inconvenience caused by the elevators being out of service. We understand how challenging this can be, especially when trying to move between floors. We are working to resolve this issue as quickly as possible and appreciate your patience during this time. We hope to make your next stay much more comfortable.
5.0分
其他
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I had a wonderful stay at the Comfort Inn in Brooklyn Center! The room was spotless and comfortable, and I really appreciated the complimentary breakfast for a convenient start to my day. The staff was friendly and welcoming, making for a great overall experience.
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酒店回复: Dear Guest,Thank you for sharing your experience! We’re thrilled to hear you enjoyed the spotless, comfortable room, convenient breakfast, and our friendly staff. We look forward to welcoming you back for another great stay!
3.0分
其他
Had some ladybug's in the room on the windows. Internet would go off and on sometimes. There is no fridge or microwave in the rooms.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear about the ladybugs in your room and the issues with the internet connectivity. We also apologize for the lack of a fridge and microwave in your room; we understand how important these amenities are for a comfortable stay. We will address these concerns with our team to ensure improvements are made. We appreciate your input and hope to provide a better experience in the future.
1.0分
其他
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Display was completely awful, I rebooked an additional night, it was instructed that I had to pack all my things and leave my room from 11 to 3 before I could check back in. The show no courtesy, they are rude and unprofessional. I strongly do not recommend this.
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酒店回复: Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. The situation you described regarding the rebooking process and having to leave your room is not the level of service we aim to provide. We understand your frustration, and we take your feedback seriously. We will address this with our team to ensure that future guests are treated with the respect and professionalism they deserve. Thank you for sharing your experience, and we truly regret that we did not meet your expectations.
酒店位置很好 比较安静 出行方便 超大停车场 有室内游泳池挺不错的
早餐略显简单 中规中矩 体验很好 推荐推荐
服务也很好 乐于助人
我预订了房间，房间本身不错，但预订信息上写有冰箱和微波炉，而我房间里却没有。另外，游泳池区域也关闭了。
温馨的酒店。
来自奥斯陆的一家四口
酒店很大，房间也不错。床很舒服。房间和浴室都很干净，但地毯有点脏。前台接待员很友好。早餐不是欧陆式的，而是简单的。住一两晚还算可以。
即使我要求打扫房间，他们也毫不理会。房间仍然没有打扫干净。
态度恶劣的客服人员。
电梯坏了，一切都很困难
I had a wonderful stay at the Comfort Inn in Brooklyn Center! The room was spotless and comfortable, and I really appreciated the complimentary breakfast for a convenient start to my day. The staff was friendly and welcoming, making for a great overall experience.
Had some ladybug's in the room on the windows. Internet would go off and on sometimes. There is no fridge or microwave in the rooms.
Display was completely awful, I rebooked an additional night, it was instructed that I had to pack all my things and leave my room from 11 to 3 before I could check back in. The show no courtesy, they are rude and unprofessional. I strongly do not recommend this.