酒店回复: Thank you for sharing your feedback. We’re sorry your experience wasn’t as expected, and understand how disappointing this must have been. Your comments have been shared with our team so we can work to improve for future guests.
酒店回复: Cristina, thank you for sharing your concerns regarding your recent visit. We're sorry your experience surrounding parking charges was not as expected. Your feedback is important to us, and we've shared your comments with our team for further review. We appreciate you letting us know and hope we have the opportunity to provide you with a better experience in the future.
酒店回复: Nina, wir freuen uns über die Kommentare zur Zimmerlage und den wechselnden Frühstücksoptionen. Das Team ist bestrebt, komfortable Unterkünfte zu bieten und wird Ihr Feedback berücksichtigen, um das Gästeerlebnis weiter zu verbessern. Vielen Dank für Ihre Meinung.
2.0分
其他
原文
翻译提供方：Google
酒店不干净；房间里有异味
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酒店回复: Hassan, gracias por tomarte el tiempo de compartir tu opinión. El equipo se esfuerza constantemente por brindar un ambiente cómodo a los huéspedes, y comentarios como el tuyo siempre se toman en serio. Revisaremos tu experiencia para garantizar una visita más placentera la próxima vez.
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Diego, thank you for sharing your thoughts. We're glad you enjoyed certain aspects of your stay and appreciate your feedback. We hope to have the opportunity to welcome you again.
5.0分
其他
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I stayed here after nearly all flights out of Chicago were canceled, so I'm sure it was an unexpectedly busy night. But everyone at the hotel--front desk, maintenance, and shuttle drivers--was patient, kind, and helpful. It made a frustrating day and night much easier to handle.
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酒店回复: Thank you for sharing your thoughtful feedback. We’re glad our team at Hampton Inn Chicago-Midway Airport could help make a challenging travel day a bit more comfortable for you. It’s wonderful to know our front desk, maintenance, and shuttle team members made a positive difference. We hope to welcome you back under better circumstances next time.
5.0分
其他
Staff at front desk Paige Lewis was so kind. Exhibited great customer service. I definitely will book again and recommend to family and friends
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear that Paige Lewis made such a great impression and that you enjoyed your stay at Hampton Inn Chicago-Midway Airport. Your kind words mean a lot to our team, and we look forward to welcoming you and your loved ones again soon.
5.0分
其他
3rd time staying here. Very nice, always clean, friendly staff. A little outdated for the prices but ill take the cleanliness.
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酒店回复: Thank you for choosing us again and sharing your feedback. We’re glad to know you appreciate the cleanliness and the friendly service from our team during your visits. Your comments about the property are valuable, and we’ll review them as we continue working to improve. We hope to welcome you back soon.
我最近在芝加哥的汉普顿酒店住了四晚，总体来说，体验还不错。酒店位置很方便，离中途机场很近，这一点很加分。员工都非常友好和乐于助人。不过，早餐的选择可以再丰富一些，而且酒店里没有餐厅，也没有客房服务。总的来说，如果只是短期入住，我肯定会推荐这家酒店。
位置好，有24小时机场班车，每20分钟一班。
我到达时，他们已经没有空房了，尽管我提前几周就预订并付款了。他们只是告诉我“很抱歉，我们无能为力”，而且没有退款。我不推荐这家酒店。
这是我住的第一家酒店，租车还被收钱。60美元，本来就不应该收，因为我们租车已经交税了。这收费太荒谬了。而且，不是每个人都要付，有些客人还可以免收。
临街的酒店房间日夜都很吵。即使酒店几乎空无一人，换房请求也未得到满足。客房服务每两天只有一天提供。早餐供应不稳定。
酒店不干净；房间里有异味
非常好
I stayed here after nearly all flights out of Chicago were canceled, so I'm sure it was an unexpectedly busy night. But everyone at the hotel--front desk, maintenance, and shuttle drivers--was patient, kind, and helpful. It made a frustrating day and night much easier to handle.
Staff at front desk Paige Lewis was so kind. Exhibited great customer service. I definitely will book again and recommend to family and friends
3rd time staying here. Very nice, always clean, friendly staff. A little outdated for the prices but ill take the cleanliness.