We had the suite for 3 brothers. It had two completely separate bedrooms with a well-stocked kitchen and nice living room in between. The perfect set-up.
酒店回复: Thank you for your review. Hope to see you again.
2.0分
家庭亲子
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The bathroom was not well maintained. The shower head “whined” loudly when you turned it on. The tub was not clean enough to take a bath. The living room TV did not have a decent picture. The elevator was also out which wouldn’t be a problem but combine everything and it was not a good hotel. Stay somewhere else.
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酒店回复: I am sorry to read about all of the issues you experienced during you stay, I do hope you brought these to the front desk so that they could help. As you mentioned, one of the elevators is being repaired, grateful we have another for guest use.
5.0分
商务出差
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Genesis G90
My husband and I made a sporadic trip to Highland Park Illinois to visit a dealership about a car. Although we only stayed one night, the hotel was well kept and the bed was oh so comfortable. Would stay there again if I ever visit Highland Park Illinois.
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酒店回复: Thank you for your review, we are glade you enjoyed your stay with us
4.0分
家庭亲子
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The staff was amazing. The only bad thing i have to say about this hotel is the water pressure in the shower could be a lot better especially for people with long thick hair.
酒店回复: Thank you for letting us know about your stay with us.
3.0分
其他
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3 things I didn't like.
One, the main elevator was out of order. My room was on the opposite side of the building from the 2nd elevator. Had to use the stairs the entire time.
Two, the breakfast was not impressive. Never went back after the 1st time.
Lastly, the bed was a brick. Not comfortable at all.
On a good note, the staff was very friendly and quickly sent my request up to my room. Great location.
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酒店回复: Thank you for letting us know about your stay. I understand the frustration over one elevator being down, grateful we have another. We are sorry did you not care for the complimentary breakfast, we follow Hilton's brand standards, but suggestions are always welcome. We hope you will visit us again in the future.
5.0分
其他
All i can say is FAAANTASTIC we had a wonderful time in the upgraded room definitely recommended 👌
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酒店回复: Thank you for the excellent response! Hope to see you in the future.
5.0分
其他
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Very understanding and accommodating staff. Due to several flight delays they allowed me to check in late after midnight. Quiet and peaceful but far from the city. Probably needs a shuttle bus to transport customers from the airport and back. I was satisfied with my overnight stay.
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酒店回复: Thank you for your review, I was very happy to see that you actually got here after all of your delays!
5.0分
家庭亲子
Friendly, helpful staff and free breakfast was better than I expected. Enjoyed the walking trail near hotel and proximity to shopping center in Deerfield.
酒店回复: Thank you for your review, I am glad you enjoyed your stay.
一切都很方便
完美的
We had the suite for 3 brothers. It had two completely separate bedrooms with a well-stocked kitchen and nice living room in between. The perfect set-up.
The bathroom was not well maintained. The shower head “whined” loudly when you turned it on. The tub was not clean enough to take a bath. The living room TV did not have a decent picture. The elevator was also out which wouldn’t be a problem but combine everything and it was not a good hotel. Stay somewhere else.
Genesis G90
My husband and I made a sporadic trip to Highland Park Illinois to visit a dealership about a car. Although we only stayed one night, the hotel was well kept and the bed was oh so comfortable. Would stay there again if I ever visit Highland Park Illinois.
The staff was amazing. The only bad thing i have to say about this hotel is the water pressure in the shower could be a lot better especially for people with long thick hair.
3 things I didn't like.
One, the main elevator was out of order. My room was on the opposite side of the building from the 2nd elevator. Had to use the stairs the entire time.
Two, the breakfast was not impressive. Never went back after the 1st time.
Lastly, the bed was a brick. Not comfortable at all.
On a good note, the staff was very friendly and quickly sent my request up to my room. Great location.
All i can say is FAAANTASTIC we had a wonderful time in the upgraded room definitely recommended 👌
Very understanding and accommodating staff. Due to several flight delays they allowed me to check in late after midnight. Quiet and peaceful but far from the city. Probably needs a shuttle bus to transport customers from the airport and back. I was satisfied with my overnight stay.
Friendly, helpful staff and free breakfast was better than I expected. Enjoyed the walking trail near hotel and proximity to shopping center in Deerfield.