I really enjoyed my stay. When first walking in the smell was so fresh. The staff and cleanness was amazing.
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酒店回复: Dear,Thank you for your kind words. We're delighted to hear that you enjoyed your stay and appreciated the fresh atmosphere, cleanliness, and our team’s service. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back again soon.
4.0分
商务出差
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Everything good about property but be very careful about leaving your items in room. Left clothing in closet and housekeepers either stole them or dumped them only after a few hours after check out.
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酒店回复: Dear,First and foremost, thank you for choosing to stay with us. We sincerely apologize for any inconvenience you may have experienced during your stay.That said, we kindly ask that you exercise caution before making accusations, particularly serious ones such as theft. Accusing someone without evidence can have legal consequences, including potential defamation claims.Please note that we have a clear and strict policy: we are not responsible for any personal belongings left behind by guests. Let us be absolutely clear—we do not assume liability for lost or forgotten items.However, we do have an efficient system in place to track and attempt to return lost items when possible. To prevent such situations in the future, we strongly recommend that all guests thoroughly inspect their room before departure.Again, we apologize for any inconvenience and appreciate your understanding.
4.0分
其他
Didnt do breakfast. Only negative was house keeping tried coming in at 8am. Checkout is 11
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酒店回复: Dear,Thank you for staying with us. I’m sorry for any confusion regarding housekeeping. Our housekeeping team begins service at 10:00 AM, so no one would have attempted to service your room at 8:00 AM, as staff are not scheduled at that time.
卫生：好
服务：好
设施：齐全
早餐时间长， 24小时有食用热水、咖啡☕️
这家酒店太棒了！非常干净，早餐也很丰盛，位置也超级便利，去哪里都方便。
入住很顺利。房间对一个人来说足够大了，没什么可抱怨的。
酒店房间宽敞干净。我们对入住这家酒店非常满意，只是距离劳德代尔堡港口有点远。尽管如此，我们将来还是会再次入住这家酒店。
阅读细则：10 美元停车费毁了性价比（避免）
强制收取 10 美元停车费，毁了酒店的超值体验。评分：\星。我只给这家汉普顿酒店一星，因为高得离谱的强制收费完全毁掉了我本应非常愉快的住宿体验。我要澄清的是：酒店设施本身很棒。酒店维护良好、干净整洁、现代化，而且位于庞帕诺比奇的绝佳位置，交通便利。如果评分仅基于酒店本身，那么评分会更高。然而，所有这些好感都因为每晚 10 美元的停车费而化为乌有。这才是斤斤计较的真正含义。对于汉普顿酒店这样的中档酒店品牌来说，停车费通常包含在房费中，因此这笔强制收费实在令人无法接受。这感觉就像是一种欺骗手段，用来掩盖真实的房费。我认为像停车这样的基本设施应该包含在预付价格中，尤其是在像这样的非大都市地区。每天额外收取10美元的意外费用，对整体成本产生了很大的影响，让住宿体验从“物有所值”变成了“物超所值”。这笔强制性收费让我非常失望，也是我不推荐这家酒店的唯一原因。
客户说服
房间干净，单层电梯不足以应对如此巨大的客流量，大堂的互联网电脑连接整整一周都无法使用。他们告诉我，我预订了双人间，但等到太晚才取消第二个预订。不知道第二个预订是怎么发生的。
办理入住时，他们并没有告诉我每辆车需要支付 10 美元的停车费。
I really enjoyed my stay. When first walking in the smell was so fresh. The staff and cleanness was amazing.
Everything good about property but be very careful about leaving your items in room. Left clothing in closet and housekeepers either stole them or dumped them only after a few hours after check out.
Didnt do breakfast. Only negative was house keeping tried coming in at 8am. Checkout is 11