酒店回复: Dear Shanfengwuyu,We truly appreciate your feedback, please allow us to reply in English to share our gratitude. Thank you so much for your wonderful review. We’re delighted that you enjoyed the resort’s atmosphere, attentive team, and convenient app service. It’s great to know you loved the breakfast, afternoon tea, and our beautiful lawn by the beach. We appreciate your kind understanding about the season and will take note of your comment regarding the ants. We look forward to welcoming you back for another fantastic stay when the sun is shining brighter.Warm regards,Mongkolrat MahasarinunExecutive Assistant Manager
酒店回复: Dear Guest,We truly appreciate your feedback, please allow us to reply in English to share our gratitude. Thank you very much for your kind review and for sharing your detailed experience. We’re delighted to hear that you enjoyed our beachfront Thai massage, pool bar cuisine, and the friendly service from our team. Your feedback about the breakfast variety and room condition is truly appreciated and will be shared with our management for future improvements. We’re glad you’re a fan of the Dusit brand and look forward to welcoming you again—perhaps next time at Dusit Thani Bangkok or back here in Krabi for another relaxing stay.Warm regards,Mongkolrat MahasarinunExecutive Assistant Manager
酒店回复: Dear Guest,We truly appreciate your feedback, please allow us to reply in English to share our gratitude.Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed the spacious sea-view room, excellent service, and the Club benefits, as well as our beautiful beach, relaxing pool, and plentiful breakfast. It’s truly rewarding to know you had a perfect stay with your family. We look forward to welcoming you back for another memorable and relaxing getaway soon.Warm regards,Mongkolrat MahasarinunExecutive Assistant Manager
4.7分
豪华特大床房
家庭亲子
原文
翻译由AI提供
非常适合家庭入住，但房间有待改善，发现了一些问题：
1. 由于雨季，地板很滑
2. 我们睡觉时火警突然响了
总的来说，这是一次很棒的体验，员工服务很好，也很友好。
展开
酒店回复: 尊敬的 Wan Mohd Fazrul：
非常感谢您友好的反馈。我们很高兴听到您和您的家人拥有愉快的入住体验，并对我们友好的服务表示赞赏。对于因地板湿滑和意外触发火灾警报而造成的不便，我们深表歉意。我们已将您的意见与我们的团队分享，以确保改进，让您在未来的入住体验更加舒适。
此致，
Mongkolrat Mahasarinun
行政助理经理
酒店回复: Dear Valued Guest,Allow me to response in English. Thank you for your thoughtful review. We’re delighted you enjoyed our garden-like setting, peaceful Klong Muang Beach, and the complimentary kayaks and paddleboards. It’s great to hear you found our facilities clean and well-maintained, and that breakfast was a highlight. We appreciate your feedback on the rooms and will keep it in mind as we continue to improve. We look forward to welcoming you back for another relaxing getaway.Warm regards,Mongkolrat MahasarinunExecutive Assistant Manager
酒店回复: Dear Elena,Thank you for taking the time to share your recent experience with us. We truly value your feedback as it helps us continue to improve.We’re pleased to hear that you enjoyed our shuttle service and appreciated the complimentary paddle boards and kayaks, as well as the newly renovated room. However, we’re sorry to learn that aspects of your stay did not fully meet your expectations.Please accept our apologies for any inconvenience caused by the renovation work nearby. We’re doing our best to minimize any disturbance, and we appreciate your understanding. Your comments regarding the breakfast variety and fruit quality have also been shared with our culinary team for immediate review.We hope to have another opportunity to welcome you back in the future and deliver a more seamless experience.Regards.Mongkolrat MahasarinunExecutive Assistant Manager
超赞的度假氛围。所有工作人员都非常友善热情，会主动服务。房间打扫非常及时，有手机app几乎任何要求都不用电话沟通了（英语不好的也不用担心）
早餐选择丰富，俱乐部的下午茶点心也很可爱。泳池很漂亮，就是人气太旺了。
海边的绿色大草坪特别适合躺平（虽然很多蚂蚁，哈哈）
现在还不是最美的时候（雨季的海看起来没有那么漂亮）。
总之，我会打120分的度假酒店，非常棒！
顶级的！虽然房间很老，但酒店规模不小，入住的感觉很像三亚亚龙湾天域酒店，但人更少风景更美！海滩右边的泰式按摩很便宜且感觉非常爽 可以看海按摩，酒店的早餐不行种类少餐厅小，但泳池吧的餐食值得点赞！入住酒店还可以体验免费的网球场，在酒店提供的二维码扫码预约即可 到了时间去健身房门口拿球拍和球。总体来说 非常喜欢Dusit这个品牌，服务水平很在线，以后有机会再去曼谷都喜天丽打个卡！
房间很干净，设施很齐备，面积大舒适，海景景观房。服务特别好，俱乐部提供全天饮料，以及下午茶，下午茶品种丰富可以替代晚餐了。沙滩很美，游泳池也是很棒啊。
非常适合休闲放松以及亲子家庭。早餐也是丰富，质量高。
非常适合家庭入住，但房间有待改善，发现了一些问题：
1. 由于雨季，地板很滑
2. 我们睡觉时火警突然响了
总的来说，这是一次很棒的体验，员工服务很好，也很友好。
酒店环境很棒，仿佛置身于一个美丽的花园中，功孟海滩的海水和沙滩比奥南好多了，这里人少清净，适合度假，海滩边提供免费的皮划艇和桨板租借。房间虽然略有年代感，但设施都保护的很完好，打扫干净整洁。早餐丰富好吃！
给了B棟的，离大堂比较远，离海边也不算近，房间阳台只能看到荷花池。房间是新装修的，订了双床，床大概有1.3。但是旁边的楼就在装修，有很多工人，也有一点装修的声音，好在晚上就都停了。酒店提供免费的桨板和皮划艇，风浪太大了，新手不适合，这边的海海底砂石多硌脚，下海最好穿浮潜鞋。早餐根据酒店的价格来说比较一般,水果中的红毛丹都不新鲜。住了两晚，shuttle bus的服务还不错，但是其他就一般了。
酒店整体氛围轻松惬意，充满度假感。大堂很温馨，前台工作人员都非常友善。在这里住宿，你一定会感受到大自然的亲近。不过需要注意的是，有些区域可以再维护一下，而且房间不隔音——晚上你可能会听到鸟叫声，甚至附近房间冲厕所的声音。
景色很美，但海景被树挡住了，这有点让人失望。不过好的一面是，早餐选择多样，服务团队非常出色——热情、周到、开朗。老实说，这是一家员工比设施更出彩的度假村。酒店全体员工都做得非常棒！
拥有行政酒廊待遇真是太棒了！免费午餐和晚餐，还包含酒精饮料！海滩很棒，水深适合游泳，还有泳池、池畔酒吧和现场娱乐表演（歌手）。
酒店还不错，但需要稍微翻新一下。早餐比较普通，有时还需要排队。海滩很棒——干净又舒适。
私密性很好，员工也很友善，但这家酒店仍未达到我心中五星级酒店的标准。
他们解决问题的能力有待提高。因为下大雨，房间里的一切都湿透了，包括我们的衣服、毯子、纸张等等。他们只提供了一台空气净化器，但根本没用。第一个晚上我们几乎没睡，房间里还发现了虫子（黄蜂），幸好我男朋友用玻璃杯盖住了它。
餐厅的员工给我们安排了一个两人桌，但位置就在他们堆放客人用过的餐盘的柜台旁边，而其他区域明明有四五张四人桌是空的，为什么会这样？难道她担心不够给其他客人用吗？！
另外，这里也太“原生态”了，各种小动物太多了😅