酒店回复: Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Montebello - Los AngelesWe are truly sorry to hear that your stay was not up to your usual standards. We take your feedback very seriously and are committed to making improvements. We will address the issue you raised regarding the maintenance of our rooms and will be sure to prevent similar issues in the future. We appreciate you bringing this to our attention and hope you will consider giving us another chance to provide you with a better experience. Sincerely,Kathy MolinaQuality Inn & Suites Montebello - Los Angeles
5.0分
标准间,2张双人床,禁烟
家庭亲子
原文
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我们在Quality Inn & Suites酒店住得很愉快。虽然房间有点老旧,但非常干净舒适,总的来说,我们觉得性价比很高。
酒店回复: Thank you so much for your feedback. We are so happy that you had a pleasant experience and have shared your concerns with management as well to fix the issue. we hope to see you again soon!
5.0分
标准间,2张双人床,禁烟
朋友出游
可以再次预定,超预期,早餐也好,基础设施不错
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酒店回复: The Quality Inn and Suites team thank you so much for your wonderful review!! We're thrilled to hear you enjoyed your stay and hope to welcome you back again soon
4.0分
标准间,2张双人床,禁烟
商务出差
挺好的,有早餐,简单但不难吃
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酒店回复: Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Montebello - Los Angeles.We sincerely appreciate and value your feedback as a Customer. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We hope we can have you again at out property and make your stay even better because your loyalty is important to us. Thank you again for your business!Sincerely,Kathy MolinaQuality Inn & Suites Montebello - Los Angeles
环境不错,服务人员态度很好很耐心,地理位置优越方便购物出行
我是在5月10号到12号入住的。我来得早了一点,提前办理了入住,但却被安排了一间大床房(double room),而不是我预订的特大号床房(king room)。我跟前台沟通后,他们说我必须等到正式入住时间才能换到特大号床房,对此我倒是不介意。
当我最终拿到特大号床房时,房间的宽敞程度让我印象深刻。浴室很干净,空调制冷效果很好,配套设施也很棒。唯一的问题是床不干净。在我之前住的客人肯定玩得很开心,但我真的希望工作人员能花时间彻底打扫一下,因为要在带有体液的床上睡上几天实在太恶心了。床本身没什么问题,但床头板上却有痕迹。
除此之外,酒店还不错,免费早餐也很好。
定了两个房间,两个晚上。
房间一,空调不制热,洗手池弹跳芯坏的,无法下水,吹风机坏的不能使用,浴缸没有塞子,卫生间面积小,洗漱包没地方放,浴缸边上就是马桶,防滑毛巾和马桶挨一起。
房间二,空调不制热,吹风机墙体脱落,卫生间排风扇坏的。
酒店早餐定餐,根本吃不饱,面包都没有。自助只能华夫饼,牛奶泡圈圈。房间枕头是方形的。。。无语了~
同样的价格,不要选这个酒店。太差了!
我们在Quality Inn & Suites酒店住得很愉快。虽然房间有点老旧,但非常干净舒适,总的来说,我们觉得性价比很高。
酒店设施维护得很好,这次住宿满足了我们的所有基本需求,没有任何问题。我们很满意酒店的实惠价格、整洁程度和可靠的服务——感谢你们提供了一次愉快的体验!
这家酒店有点过时了,房间里的家具早就该换了。不过,如果只是在这里住一晚,去5号州际公路也很方便,那也还行。早餐是一个员工端上来的,有稀稀的炒鸡蛋、香肠和土豆,另外还可以自己做煎饼。
很不错的酒店,干净,有很大的停车场,员工很乐于助人。
无线网络信号很差,一点都不稳定,我住过的酒店里从来没遇到过这种情况。
卫生环境整洁有序,服务人员也好,就是隔音太差真的很吵,马路就在旁边,像是躺在马路中间,如果把隔音做好就完美了
可以再次预定,超预期,早餐也好,基础设施不错
挺好的,有早餐,简单但不难吃