Very conveniently located opposite Grafton Shopping World and only two blocks from main street. We walked everywhere and only had car out when we travelled over to South Grafton
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酒店回复: Thank you for your review, we appreciate you taking the time. We are glad you enjoyed our central location. We hope to see you again in the future.
1.0分
其他
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I never give bad reviews but this stay was something else.
Our first room we were given had such a slope in the floor that when you lay down you could feel the blood go to your head. When we told them they acknowledged that they knew! When we asked for a new room they gave us one that still had holes in the wall that were still being patched up!
Also it was advertised with a full breakfast and when we arrived they said they couldn't explain it properly on the website and then offered us a box with cereal and fruit container!
Lastly the bed we slept on had a torn mattress and the spring kept popping out and scratching me!
Worst motel I have stayed at to date!
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酒店回复: Hi Nadene, Thank you for taking the time to leave your review. We are sorry your experience with us was not as seamless as it could have been. We were pleased to be able to offer you a choice of 2 rooms to move into after you advised you were unhappy. We explained that one of them was waiting on a final coat of paint (there were no holes) and you chose this one, so we are surprised to hear this was so upsetting for you. The complimentary continental breakfast packs are popular among our guests, and were included for you free of charge. We wish you all the best, and again, thank you for taking the time to give your feedback.
房间干净,卫生设施齐全,环境优美,边上就是一棵很大的白花樱,好看
地理位置方便,对面就有woolworths, 停车方便,staff十分友好。
设施老旧,订的带阳台房,给的却没有,被子看上去不干净,几乎没有服务。
乡村风格,独栋的汽车酒店。
不要通过 Trip.com 预订,因为他们没有我们的预订记录。请直接预订。
我额外付费升级了枕头床垫,但我的床是旧床垫,带布罗肯弹簧,中间凹陷。
枕头又便宜又难用。
最多只能睡1到2个小时。
浴室很脏。
电视遥控器是布罗肯弹簧,盖子没盖,电池容易掉出来。
床况很差,晚上睡得不好。
这家汽车旅馆的整体条件有点令人失望。我们的房间里没有无线网络。卧室里的两盏灯坏了。浴室不干净。我的床罩很脏。
唯一的优点是位置。这家汽车旅馆就在购物中心对面。
没有微波炉。
Very conveniently located opposite Grafton Shopping World and only two blocks from main street. We walked everywhere and only had car out when we travelled over to South Grafton
I never give bad reviews but this stay was something else.
Our first room we were given had such a slope in the floor that when you lay down you could feel the blood go to your head. When we told them they acknowledged that they knew! When we asked for a new room they gave us one that still had holes in the wall that were still being patched up!
Also it was advertised with a full breakfast and when we arrived they said they couldn't explain it properly on the website and then offered us a box with cereal and fruit container!
Lastly the bed we slept on had a torn mattress and the spring kept popping out and scratching me!
Worst motel I have stayed at to date!