Personally, I would like to see a recycle bin in the room. I happened to have a paper bag that I used. Our room was perfect (child in wheelchair but I didn’t ask for ada as those {I feel} should be for a person that doesn’t have caregivers)
I would have preferred real silverware as I really dislike plastic.
Jets in hot tub weren’t working but we still enjoyed the soak! This stuff happens, a hotel can not shut down because an extra/amenity needs repair (not a safety issue)
Over all, we really enjoyed our stay and will use that chain again.
Staff was great! Friendly and helpful.
酒店回复: Thank you for the great review, we hope to see you in the future.
2.0分
家庭亲子
The room was definitely showing its age with mold and mildew in the bathroom. Lots of grout missing and broken tiles.
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酒店回复: I am so sorry I have the maintenance dept on it right away. And I have talked to housekeeping about not reporting it. We are in the process of putting new walk in showers in I guess this one will be next.
4.0分
情侣出游
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This was a fine motel and the staff was friendly. The room finishes are getting a little dated with a couple runs in the carpet, a little rust in the tub, and a refrigerator that ran a little noisy.
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酒店回复: Thank you for a good review, we are due to some remodel this fall. Will have our maintenance man look at refrigerator. Hope to see you in the future.
3.0分
家庭亲子
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The pool area was good. Large pool, limited chairs. Hot tub bottom is very worn and jets were not working. Room was spacious but dusty and a large clump of hair fell out of the sleeper sofa, carpeted floor speckled with dirt. There were no restaurants nearby and very limited delivery options.
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酒店回复: I hope this note finds you well, I apologize for this bad experience. This is very disappointing to hear, But we hope you give us another chance to make it up to you. We are going into a remodel soon.
2.0分
朋友出游
The room smells very musty, the bathroom door handle is loose and it looks like mold around the tub. I believe the whole hotel could use some updating.
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酒店回复: Thank You for your review. I am sorry you were not happy with your stay, we are looking into what is causing it. Hope to see you in the future.
3.0分
其他
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Some Good Some Bad
Check in went well. Our room was very damp all weekend. Our clothes became damp during our stay as well. The smell from the dampness wasn't good. Beds were very comfortable. Breakfast was good. The pool was warm. The paint in the hot tub was chipping.
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酒店回复: Thank You for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. I will try my best to rectify the situation.
4.0分
其他
Our stay was great! The bed was very comfortable, room was clean and front desk staff was very friendly.
酒店回复: Thank you for your review, We hope to see you in the future.
5.0分
其他
Great choice for our 3-day stay in Hayward, WI
Check-in was easy, room was clean, breakfast was very good and property was kept in very good condition.
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酒店回复: Thank You for a wonderful review, we will look forward to seeing you again.
3.0分
其他
Just ok
Carpet in the room was wet and dirty and never dried. Made the room humid and musty smelling. Pool area had major cobwebs in the windows.
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酒店回复: I am so sorry you did not have a good stay, we will check into the problem.
3.0分
情侣出游
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When I booked this the photo showed a jacuzzi and it was a king suite. There might have been one where the tv is at now so that is very misleading I would have never paid almost 300$ for it for one night. If you did not push on door all the way or pull it shut on outside your door doesn’t close. (Safety). Then the hot tub had no working jets in the pool area. Room was clean. The blanket was not thick enough. And pillows were super flat not much to them. The breakfast was decent for hotel breakfast!
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酒店回复: I am sorry for the confusion, we have remodeled our rooms and the pictures are not up to date yet, on the 3rd party sites, as it takes time to get it done. We do have one room that has one in and you could have requested to be changed to that room if it was available. I also had our maintenance man look at the door.
Personally, I would like to see a recycle bin in the room. I happened to have a paper bag that I used. Our room was perfect (child in wheelchair but I didn’t ask for ada as those {I feel} should be for a person that doesn’t have caregivers)
I would have preferred real silverware as I really dislike plastic.
Jets in hot tub weren’t working but we still enjoyed the soak! This stuff happens, a hotel can not shut down because an extra/amenity needs repair (not a safety issue)
Over all, we really enjoyed our stay and will use that chain again.
Staff was great! Friendly and helpful.
The room was definitely showing its age with mold and mildew in the bathroom. Lots of grout missing and broken tiles.
This was a fine motel and the staff was friendly. The room finishes are getting a little dated with a couple runs in the carpet, a little rust in the tub, and a refrigerator that ran a little noisy.
The pool area was good. Large pool, limited chairs. Hot tub bottom is very worn and jets were not working. Room was spacious but dusty and a large clump of hair fell out of the sleeper sofa, carpeted floor speckled with dirt. There were no restaurants nearby and very limited delivery options.
The room smells very musty, the bathroom door handle is loose and it looks like mold around the tub. I believe the whole hotel could use some updating.
Some Good Some Bad
Check in went well. Our room was very damp all weekend. Our clothes became damp during our stay as well. The smell from the dampness wasn't good. Beds were very comfortable. Breakfast was good. The pool was warm. The paint in the hot tub was chipping.
Our stay was great! The bed was very comfortable, room was clean and front desk staff was very friendly.
Great choice for our 3-day stay in Hayward, WI
Check-in was easy, room was clean, breakfast was very good and property was kept in very good condition.
Just ok
Carpet in the room was wet and dirty and never dried. Made the room humid and musty smelling. Pool area had major cobwebs in the windows.
When I booked this the photo showed a jacuzzi and it was a king suite. There might have been one where the tv is at now so that is very misleading I would have never paid almost 300$ for it for one night. If you did not push on door all the way or pull it shut on outside your door doesn’t close. (Safety). Then the hot tub had no working jets in the pool area. Room was clean. The blanket was not thick enough. And pillows were super flat not much to them. The breakfast was decent for hotel breakfast!