酒店回复: William, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Lubbock Central University area.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Kind regards,
4.0分
其他
原文
翻译提供方：Google
我很喜欢这家酒店
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酒店回复: Laurencio, Thank you for your outstanding rating and review! We are so happy to hear that you enjoyed your stay with us. We Hope to see you again soon on your next travels to Lubbock. Kind regards,
5.0分
情侣出游
The room was very clean. The lobby and breakfast area were clean and stocked. The staff was very friendly!
5.0分
其他
You can tell that all the employees are happy to come to work they are kind and generous with their time they are always happy to help in anyway
3.0分
其他
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The price gouging during Texas Tech’s parent’s weekend really makes it tough. No way this room is worth $400 a night. What a shame to take advantage of people wanting to see their children.
4.0分
其他
I thought the front desk staff could have been a little bit friendlier. Other than that, it was great!
4.0分
家庭亲子
Our shade would not pull down. There were no chains attached., other than that everything else was great. Room 321
5.0分
其他
My room was one of the nicest that I had ever been in. Clean room and public spaces. Staff was friendly. Breakfast was good.
5.0分
其他
Great reasonably priced hotel near the Texas tech campus. Lots of dining options and areas to walk.
5.0分
情侣出游
Very convenient to the stadium and campus. Room was oversize so plenty of room inside.
不好
房间和淋浴间的百叶窗坏了！
我很喜欢这家酒店
The room was very clean. The lobby and breakfast area were clean and stocked. The staff was very friendly!
You can tell that all the employees are happy to come to work they are kind and generous with their time they are always happy to help in anyway
The price gouging during Texas Tech’s parent’s weekend really makes it tough. No way this room is worth $400 a night. What a shame to take advantage of people wanting to see their children.
I thought the front desk staff could have been a little bit friendlier. Other than that, it was great!
Our shade would not pull down. There were no chains attached., other than that everything else was great. Room 321
My room was one of the nicest that I had ever been in. Clean room and public spaces. Staff was friendly. Breakfast was good.
Great reasonably priced hotel near the Texas tech campus. Lots of dining options and areas to walk.
Very convenient to the stadium and campus. Room was oversize so plenty of room inside.