The hotel is clean and has all the necessary amenities. The surrounding area is a little chaotic with lots of trucks parking which is normal considering the hotel sits next to the interstate.
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酒店回复: We appreciate you highlighting the cleanliness and amenities. We understand the interstate location causes unavoidable, chaotic truck traffic nearby.
3.0分
家庭亲子
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The check in person was not very friendly, because of his accent, he was very, very hard to understand. The property is too dark, the hallway is so dark, you can hardly see. The light over the sink is so dark, I can’t even use it to apply make-up. The room is very dark, one of the lightbulbs didn’t work. I would not stay here again. We will see how the breakfast is in the morning, but I don’t have high hopes.
酒店回复: Thank you for taking the time to tell us about your experience.
3.0分
其他
Don’t under estimate the appearance. Very comfortable bed. Shower very small for my tall husband
Quiet area to sleep
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酒店回复: We are so glad you found the bed comfortable and enjoyed the quiet area
2.0分
其他
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There was mold growing on the bed skirt, clutter on the surfaces and plug in strips. Lobby nice but rooms need some updates and cleaning. I am not picky but a clean room is a must.
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酒店回复: We sincerely apologize for, clutter and condition of your room. This is unacceptable. We are taking immediate action to address these issues.
3.0分
其他
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Nice room, but damp
The room was clean and beds were acceptable. The room had a very damp feel to it. The rug was very nice, but it felt damp as did the bathroom floor. It was good overall but just felt like it needed to be dried out.
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酒店回复: Thank you for your feedback. We are pleased the room was clean and the beds acceptable for your stay.
4.0分
家庭亲子
Friendly staff, room comfort decently acceptable. Clean yet dated. Towel had holes but worked. Bed linens very soft, like a well worn t-shirt.
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酒店回复: Thank you for your feedback. We're glad you enjoyed our friendly staff and cleanliness. We note your comments on comfort and decor.
3.0分
其他
Lacking customer service
We reserved a King suite but were given a double queen regular room with no offer to refund the difference or any other compensation.
酒店回复: Thank you for taking the time to tell us about your experience.
3.0分
情侣出游
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Overpriced. The pool was closed. Happens … but then, tell customers before booking and give an appropriate discount. Don’t just shrug your shoulders. TV reception was blurry or non-functional. The breakfast was decent: I had worse, I had better. At the price per night, I definitely expected better overall.
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酒店回复: We regret these inconveniences and value your candid feedback for our improvement.
3.0分
其他
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The room was just ok . The next morning I went to make coffee and when I opened the top to put the water in there was water on it already but real slimy and gross.
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酒店回复: Thank you for your feedback. We're sorry the room was just "ok." We always aim for excellence. Please tell us how we could improve next time.
没有意见
The hotel is clean and has all the necessary amenities. The surrounding area is a little chaotic with lots of trucks parking which is normal considering the hotel sits next to the interstate.
The check in person was not very friendly, because of his accent, he was very, very hard to understand. The property is too dark, the hallway is so dark, you can hardly see. The light over the sink is so dark, I can’t even use it to apply make-up. The room is very dark, one of the lightbulbs didn’t work. I would not stay here again. We will see how the breakfast is in the morning, but I don’t have high hopes.
Don’t under estimate the appearance. Very comfortable bed. Shower very small for my tall husband
Quiet area to sleep
There was mold growing on the bed skirt, clutter on the surfaces and plug in strips. Lobby nice but rooms need some updates and cleaning. I am not picky but a clean room is a must.
Nice room, but damp
The room was clean and beds were acceptable. The room had a very damp feel to it. The rug was very nice, but it felt damp as did the bathroom floor. It was good overall but just felt like it needed to be dried out.
Friendly staff, room comfort decently acceptable. Clean yet dated. Towel had holes but worked. Bed linens very soft, like a well worn t-shirt.
Lacking customer service
We reserved a King suite but were given a double queen regular room with no offer to refund the difference or any other compensation.
Overpriced. The pool was closed. Happens … but then, tell customers before booking and give an appropriate discount. Don’t just shrug your shoulders. TV reception was blurry or non-functional. The breakfast was decent: I had worse, I had better. At the price per night, I definitely expected better overall.
The room was just ok . The next morning I went to make coffee and when I opened the top to put the water in there was water on it already but real slimy and gross.